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Grubhub

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Grubhub

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Grubhub Reviews

Updated 27 Mar 2023

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Found 1,412 of over 2K reviews
3.6
67% Recommend to a Friend
63% Approve of CEO

Found 1,411 of over 2K reviews

3.6
67%
Recommend to a Friend
63%
Approve of CEO
Grubhub CEO Adam DeWitt (no image)
Adam DeWitt
210 Ratings
Pros
  • "The work/life balance couldn't be any better(in 87 reviews)

  • "Due to the nature of the platform, there was basically always free food from many local eateries around the area(in 98 reviews)

  • Cons
  • "lots of wear and tear on vehicle(in 65 reviews)

  • "Driver care did not understand the issues we had while delivering(in 40 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. Grubhub - Corporate | Division of Grubhub
      5.0
      Current Employee, less than 1 year
      Featured Review

      Great Tech Company for New Grads

      25 Aug 2022 - Software Engineer I in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good work-life balance, and the people make you feel comfortable and able to be yourself. It doesn't feel like a high pressure environment but everyone works hard because we enjoy it and enjoy building technology that provides values to our customers. Onboarding as a new grad has also been really good.

      Cons

      None that I can think of!

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    2. 5.0
      Former Employee, more than 1 year

      Good

      4 Jun 2018 - BPO in Greater Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Honest, concerned, good team mate, can work in immense pressure, focussed, hard working and puntual

      Cons

      Being too critical of yourself Attempting to please everyone Being unfamiliar with the latest software

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    4. Grubhub - Corporate | Division of Grubhub
      3.0
      Current Employee, more than 3 years

      Good workbalance but exclude culture for remote

      7 Dec 2022 - Data Scientist II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Food Perks Unlimited PTO Professional development budget

      Cons

      Remote employees are left out from information Politics Poor long term vision

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    5. 2.0
      Current Employee

      why

      11 May 2021 - Human Resources Assistant in Lucknow
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nothing good here please dont join

      Cons

      lots of cons are here

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    6. 4.0
      Former Employee, less than 1 year

      It is a good company .

      27 Sep 2018 - Software Developer(.NET) in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Because of the company progress.

      Cons

      To work hard in the company .

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    7. 5.0
      Former Employee

      Marketing Manager

      28 Sep 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work environment and company culture

      Cons

      Nothing which i can think for now.

      Continue reading
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    8. Grubhub - Drivers | Division of Grubhub
      1.0
      Former Employee, more than 1 year

      Extremely Stressful colony ant working for a queen ant

      24 Feb 2023 - Delivery Driver in Detroit, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Having extra cash -50 cent cash out fees -Local

      Cons

      -Dangerous (traveled in urban areas with strangers) -Time consuming -Required a lot of gas (no gas card except for some dumb thing called gas buddy) -1099 tax return was $0.00 no matter how many miles were driven - Violation without notice -Required extra hard work (elbow grease) (climbing porches and dodging dogs and spiders) -Short time challenges required maximum reach by X amount time you must deliver Y number of orders -Flat tires from pot holes and mini crashes -Cash out was sometimes frozen (meaning you weren't going to get your money whenever you pleased, only if they wanted you to -Hotspots weren't always so hot so you end up burning gas trying to get closer towards restaurants that were closed and end being penalized during the challenge by canceling an processing order -Restaurants were crowded with people that prioritized their hunger over your hustle - No uniform was given except for a fake PPE gear kit which were two cloth masks a mini sanitizer and a big orange insulation bag that was embarrassing to carry -People are going to laugh at you- dont get me wrong but as soon as you take out your phone they gone be like hahaha Are you door dash and its taking everything out of you to say no im Grubhub but technically you're door dash -Last but not least you will become burned out and feel like you haven't made any money to satisfy you financial growth and need at least 10 day to refresh and start another two weeks of consistently delivering cold slimy foods

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    9. Grubhub - Corporate | Division of Grubhub
      2.0
      Current Employee, more than 5 years

      Good Company, Horrible Pay

      10 Mar 2023 - Quality Assurance Engineer in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits aren’t bad, and depending on your team it can be great. A good focus on supporting non-white groups.

      Cons

      If you’re not working as a software engineer, they will underpay you severely. Whenever I’m in office I never see them actually working, just playing around. When I ask them what do they actually do, they say there’s not much they have to worry about, just make sure certain things are done by end of week but even that isn’t much of a workload. Meanwhile, hourly employees or any non-software engineers are having additional work added to their already large workload with no additional pay. Half the teams did not receive an annual pay raise even though they’re the reason Grubhub is in the green. Pay is not equal between men and women- there’s a huge argument currently happening at Grubhub over this and how they’re not being transparent.

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    10. Grubhub - Corporate | Division of Grubhub
      3.0
      Current Employee, more than 1 year

      Double standards

      16 Feb 2023 - Anonymous in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - 1:00pm Fridays - Unlimited PTO - $50 weekly Grubhub credit - 1 year Lyft Pink - Have never worked later than I'd say 6:30-7:00 and that's only happened 2 times

      Cons

      - mandatory 2 days in office monitored by swipe activity. Nearly half of all employees are remote but they won't hire remote anymore and so if you live where there is an office, you are forced to go in even if not a single person from your team is in your state or even if the rest of your team is completely remote! - low raises - horrible, absolutely atrocious communication from upper management, especially around the mandatory return to office and everything that has to do with that. It was never officially announced, they just made individual managers tell you and were very vague about it. I don't even know what the consequences are. Last townhall, the CEO said "we're not going to talk about this anymore" when most of the Q&A submissions were concerning the office requirement

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    11. Grubhub - Corporate | Division of Grubhub
      3.0
      Former Employee, less than 1 year

      Remote Sales executive

      28 Feb 2023 - Restaurant Sales Executive in Sacramento, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company offers great benefits and compensation packages. The commission that I received for the short amount of time I spent there was incredible. If you have a lot of patients and can talk to restaurant owners, managers, and hostesses for 8 hours or more, you can make decent money with Grubhub.

      Cons

      I worked in the service industry for many years and for me it was difficult to constantly call restaurant managers and owners and talked to them about Grubhub's marketing packages. I understand the stress RO's have to go through with employee turnover, orders not being fast enough, customer's complains and on top it deal with sales calls. It didn't fit my style.

      Continue reading
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    Viewing 1 - 10 of 1,411 Reviews
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    Grubhub Reviews FAQs

    Grubhub has an overall rating of 3.6 out of 5, based on over 2,492 reviews left anonymously by employees. 67% of employees would recommend working at Grubhub to a friend and 51% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Grubhub employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Grubhub. This rating has improved by 2% over the last 12 months.

    67% of Grubhub employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Grubhub 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

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    Glassdoor has 2,492 Grubhub reviews submitted anonymously by Grubhub employees. Read employee reviews and ratings on Glassdoor to decide if Grubhub is right for you.