Grubhub Employee Reviews about "free food"

Pros

Flexible hours and free food

Cons

Low Comp Overall, Equity not performant

Pros

$ for free food every week, good benefits, potential for travel

Cons

Where to begin.... - Way too much focus on metrics that don't always result in success. You are required to get 60 min of talk time per day by cold calling into markets that have been ran through a dozen times over. Territories are shared which leads to arguments among reps, broken rules, and lost deals - Management is a toss up, and there is a complete lack of diversity in leadership. Bad managers are not held accountable, favoritism is rampant, promotions are few and far between - Extremely high turnover and burnout. New hires are quitting after a couple of months - don't be one of them - Little focus on development and career growth. Nowadays if you make it through ramp, you've only proven that you can simply keep yourself on the phone (most of it spent being yelled at by restaurants who have been called by GrubHub 10 times in the past month) and have gotten lucky enough to hit quota in the process. From there you are on your own as there didn't seem to be any requirement for managers to actually monitor your performance.... - GrubHub is not keeping up with the competition. Market share has tanked in every major city over the past two years and you constantly find yourself selling against GrubHub/3rd party

Pros

Pay PTO Co-workers Free Food Hybrid locations can work from home or work in the office

Cons

Leadership lacking Better structure needed Fast paced

Pros

Free food, lots of competition.

Cons

Not the best benefits out there but still competitive.

Pros

This review is mixed with experiences from Grubhub and the startup it acquired, LevelUp - Great culture, great traditions Brilliant, smart people Due to the nature of the platform, there was basically always free food from many local eateries around the area Beer fridge

Cons

Lots of turbulence after acquisition Several key perks were taken away Culture and vibe went from unique startup to big corp style

Pros

discovered new restaurants, wealthy areas tip alot, some times you get free food if orders cancel on you, work when you want

Cons

pay for insurance/gas out of your own pocket, ware and tare on your own vehicle, if market gets over saturated with drivers there are less orders

Pros

Profitable and efficient company internet savvy SAAS. Free food perks Great!

Cons

After billions in profits, Grubhub dumped bonus structure for care agents and then sold out to Euro company

Pros

Free food, work from home

Cons

GrubHub is hiring a bunch of people for the remote restaurant sales position. If you’re thinking about joining DO NOT DO IT. They’re taking advantage of the current labor market and hiring unemployed sales managers for this call center position. They give you 10 or 12 zip codes to sell in and you’re not allowed to sell outside of your territory. Their Salesforce is a mess and you’re only calling restaurants that made GrubHub remove their menu from the platform. A while back GrubHub put restaurants menus on their site without the restaurant owners permission. You’re calling these restaurants. They expect 60 minutes of talk time per day. The timer doesn’t start until someone actually picks up so you could potentially call 50 restaurants that don’t answer and get zero talk time credit. Turnover is atrocious. People are leaving on their own accord because they aren’t honest during the interview process. They don’t give you the tools necessary to succeed. You’re paid $32k. Go look at average sales salaries at GrubHub and it tells you everything you need to know about this position. You will not make 6 figures. Don’t believe them when they tell you this. Tenured reps are leaving too. I’m too new to know what’s going on but it seems there’s a mass exodus right now. Everyone is missing their sales goals because territories are so thoroughly picked through you’re calling restaurants that don’t speak English. This job is awful, you’re paid less than regular reps, your territory is too small, their required metrics are absurd, commissions aren’t that great. Nobody on my team is hitting their talk time goal. Everyone is stressed out about getting fired because 2 strikes and you’re out. Miss talk time one month and your sales goal the next? You’re fired.

Pros

Based off of the GrubHub subreddit, this appears to be dependent on where you live/what your market is like - but mine has BEEN prime, my entire time with this company. Have been contacting with them for about a year and a half now, and really, it comes down to you putting the time in. You truly do have to be diligent if you want to succeed as your own boss. If you can manage that, though, you: • Can easily make $20+/hr (again, market dependent! DYOR on your city's GrubHub stats before quitting an actual job to be a freelance courier!) • No longer submit to a boss, other than the one you are ;) • Occasionally get free food (Red Robin, for example, gives drivers an order of fries for free • Make a full-time, liveable (+?) wage while simply driving around all day, listening to your favorite music, or finding new music/podcasts that you love!

Cons

A lot of these are going to sound like cons/risks to most people, but it should be noted first of all, that: • This and the other courier app/independent gig work apps are definitely not meant for everyone • Tax time as a legally self employed individual (/business owner! Yes! You now legally, when it comes to how the IRS views you, are a business owner) really sucks! Only way to ever see a tax return while doing this, is (similarly to having a real job, as well as being how you are supposed to do taxes anyways now) to over estimate what you owe, and pay too much in your quarterly SE taxes. Although you can write off a LOT, including your cellphone and plan, all meals you purchase and eat while working, your gas mileage, and so much more, you still really are never going to see any return, unless you do the quarterly and overpay. However: I have, both tax seasons, prepared and paid my annual tax instead of the recommended quarterly, and have only had to pay a few hundred dollars. So, could be worse :) for example! - • Depreciating the resale value (or driveability, depending on it's starting condition) of your car daily, at approximately 10x the rate if you had a non-driving employment. Regarding this - • Not nearly as profitable if you have a non-gas-efficient car, much less a truck! I contacted with DoorDash for a while, driving a Ford Explorer, and it was almost a challenge keeping gas in the tank on rough days/week long+ slower periods. • In over two years of doing various courier jobs full time, I have gone thru two cars, third one is doing alright now tho. The cars were under $1000, though, and i can't attribute their deaths 100% to the streets, as ignorant negligence on my part is partially to blame for one of them also. • Easy to become lazy/unmotivated with no actual boss to make you work, but again, this comes down to you and your self-discipline. I struggled with this at the beginning, but have since overcome it • Gas prices have been amazing since I started, but if they go back up to $4.xx or so, that will change my entire opinion on this kind of work

Pros

Coworkers typically nice and good to work with. Free food is a plus

Cons

Sr Management is not good at developing employees, hard to get direct feedback on performance and areas of opportunity.