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H&M

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H&M

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H&M Reviews

Updated 29 Nov 2023

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Found 15,421 of over 16T reviews
3.5
64% Recommend to a Friend
H&M CEO Helena Helmersson
72% Approve of CEO

Found 13,447 of over 16T reviews

3.5
64%
Recommend to a Friend
72%
Approve of CEO
H&M CEO Helena Helmersson
Helena Helmersson
2,759 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Also great benefits even for part timers like having your birthday off and getting paid for it.(in 731 reviews)
  • "Good pay ( depends on which store mine was a flagship so it paid a little higher)(in 640 reviews)
  • "The people are great and the 25% off employee discount is also great along with good benefits.(in 596 reviews)
  • "Team was great and motivating(in 325 reviews)
  • "good and friendly staff(in 321 reviews)
Cons
  • "Poor management and very cliquey at times(in 959 reviews)
  • "Some managers are rude and bossy(in 532 reviews)
  • "Long hours and lots of responsibilities for just sales assistant(in 407 reviews)
  • "Low salary and hard to give customer service to Israelis(in 333 reviews)
  • "No work life balance although this becomes self inflicted due to the autonomous nature of the company.(in 284 reviews)
    1. 5.0
      FEATURED REVIEW
      9 Nov 2023
      Anonymous Employee
      Current Employee
      New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working at H&M has introduced me to some of the greatest people in my life. Our teams are inspiring, fun, and so uniquely themselves that it provides a really welcoming and friendly environment. A huge perk is being able to dress to your personality and express your personal style. As a flat level company, you'll work on a small team and be expected to achieve large results. This means challenging ways of working and taking an all hands on deck approach. I've never been more challenged, or proud of my work than I have here.

      Cons

      Working at a global company can mean early morning meetings and multiple levels of approvals. It's a give and take that can be an adjustment moving into.

      1. 5.0
        18 Oct 2023
        Fashion Consultant
        Current Employee
        Bengaluru
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Great fashion retail to work

        Cons

        There is nothing regarding cons

      2. Join the H&M team
        See Our Latest Jobs
        1. 2.0
          30 Oct 2023
          Senior Software Engineer
          Current Employee, more than 1 year
          Bengaluru
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Product based company. Compensation which matches the current market standard.

          Cons

          The first two years has been good. With the restructuring a lot of service based folks have been hired at the management level which is ruining the work culture. Work from office from 2024 which doesn't makes sense as most of the stakeholders and teammates are located in Sweden. This is mostly pushed by managers coming from service based companies.

          1
          1. 4.0
            10 Nov 2023
            Product Manager
            Current Employee, more than 1 year
            Bengaluru
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Free food and snacks, recreational areas, free cabs, wellness allowance, learning budgets, life insurance and health insurance which covers parents as well.

            Cons

            Comparatively slow in implementing the latest technology, no functional gym available in the office

            1. 1.0
              19 Nov 2023
              Anonymous Employee
              Former Employee, more than 1 year
              Delhi Cantonment
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Work hours for the whites as an Indian you tend to get the same lucky you !

              Cons

              Racism to its core Senior level nepotism and politics Insecured staff and colleagues no mutual respect

              1. 5.0
                12 Nov 2023
                Sales Assistant
                Former Employee, less than 1 year
                SAS Nagar
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Being as a high street fashion sales assistant it gives you great exposure and learning about various materials and customer catering skills

                Cons

                I can’t see any downside of it

                1. 3.0
                  3 Nov 2023
                  Business Controller
                  Current Employee, more than 1 year
                  Bengaluru
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good Work life balance, Great people culture

                  Cons

                  Work is below the years of experience, Flat organisation, Will take a long time to grow to a managerial role.

                  1. 5.0
                    6 Nov 2023
                    Senior Software Engineer
                    Current Employee, more than 1 year
                    Bengaluru
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Best work life balance in H&M. Great company to work.

                    Cons

                    Nothing much apart from recent changes in management

                    1. 4.0
                      3 Nov 2023
                      Department Manager
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Have a Good work life balance.

                      Cons

                      The opportunities to learn new thing is very less and the growth is very slow.

                      1. 3.0
                        22 Oct 2023
                        Technical Lead
                        Current Employee, more than 1 year
                        Bengaluru
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Good benefits and office space Good work life balance

                        Cons

                        Adhoc process and policies enforced to employees

                      Viewing 1 - 10 of 13,447 Reviews
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                      H&M Reviews FAQs

                      H&M has an overall rating of 3.5 out of 5, based on over 16,317 reviews left anonymously by employees. 64% of employees would recommend working at H&M to a friend and 47% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has decreased by -2% over the last 12 months.

                      64% of H&M employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated H&M 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

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                      Glassdoor has 16,317 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.