HBOS Reviews

Updated 27 Jan 2021

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3.2
51%
Recommend to a Friend
72%
Approve of CEO
HBOS Chairman Lord Dennis Stevenson
Lord Dennis Stevenson
11 Ratings
  1. "Good People"

    3.0
    Former Employee - Recruiter in Esher, England, England

    I worked at HBOS full-time

    Pros

    Good staff and pay is ok

    Cons

    long hours and shift work

  2. "Good in general"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Kirkcaldy, Scotland, Scotland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at HBOS full-time

    Pros

    Good in general Really yeah

    Cons

    None that I can think of currently

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  3. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiter in Edinburgh, Scotland, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HBOS full-time for more than 5 years

    Pros

    Good place to work and nice staff

    Cons

    Not a lot of options for parking

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  4. "General Insurance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Halifax, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HBOS full-time for more than a year

    Pros

    Great staff Good money Local office

    Cons

    Shifts all over the place No staff rewards

  5. "HBOS Call Centre"

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Bank Account Consultant in Belfast, Northern Ireland, Northern Ireland
    Recommends
    No Opinion of CEO

    I have been working at HBOS

    Pros

    -Good salary in comparison with other call centre jobs -Given alot of responsibility -Opportunities to manage own development as long as your willing to push for it -The people are great - really supportive

    Cons

    -Moral issues (i.e. bank charges) -Working conditions - questionable cleanliness of key boards, mouse. (Belfast site) -Getting stuck on a call at the end of a shift (No extra pay). This can happen very often

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  6. Helpful (1)

    "Shoddy"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Pudsey, England, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at HBOS full-time for more than 8 years

    Pros

    A lot of the positions at HBOS Plc, especially in the IT division, are aimed at entry-level so this is a great place to get experience before moving on. The people in these areas tend to be quite young and as a result are very social if not the hardest working.

    Cons

    Poor Management doesn't even begin to describe HBOS Plc's Service Desk Management. I was personally singled out repeatedly and even moved to a Desk between a Service Manager and my Team Manager DESPITE being the top performer in the Department AND a specialist (SME) in Voice technologies such as VoIP. If your face fits you'll be absolutely fine but heaven help you if it doesn't. You don't have a chance even if like me you were one of the best performers. To put it into context; I had performance reviews of 'Exceeding Expectations' for the first six Years of my career yet when my Father had a serious stroke in 2007 the Service Manager told me there was no capacity for compassionate leave so I'd have to take it as Annual Leave. One of my colleagues had a similar experience and got a Month off with full pay. I spoke out about this and for the next two Years I was singled out for excessive micro-management and ended up leaving for a different department

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  7. "A good company, currently in the process of a large amount of change due to the take over and integration."

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Team Manager in Belfast, Northern Ireland, Northern Ireland
    Recommends
    No Opinion of CEO

    I have been working at HBOS

    Pros

    The benefits package received when working with HBOS is very good, the culture at the company is open and non-hierarchal, enabling challenge from all levels to ensure the best results. As a member of management, communication is clear throughout the organisation. Reasons behind decisions are always made clear, and performance levels are always laid out clearly.

    Cons

    Because of the geographical distribution of the business, the availability of promotion prospects is low in some areas. Graduate fast track programmes are only really available at head office. The organisation is currently undergoing a large scale change programme due to recently being taken over by Lloyds TSB, creating the Lloyds Banking Group. As such, there is currently a lot of uncertainty over jobs and futures.

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  8. "it's a good job if you're a student or recent school leaver but don't expect it to be easy."

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Consultant in Belfast, Northern Ireland, Northern Ireland
    No Opinion of CEO

    I have been working at HBOS

    Pros

    The job is very flexible in terms of working hours, particularly if you're working and studying at university at the same time. It provides valuable experience in the financial sector and there are good career progression opportunities eithere through direct promotion or through the graduate program. Colleagues can get great offers on products such as reduced interest rates on loans and mortgages.

    Cons

    The job can be stressful because you're working in the banking sector which isn't the best place to work right now. A lot of customers will call complaining about bank charges and it can be very draining trying to deal with this.

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  9. "A great place to work if you're interested in retail banking and if you can bear to work outside of London"

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Head of Product in Halifax, England, England
    Recommends
    Approves of CEO

    I worked at HBOS

    Pros

    Some really passionate people The opportunity to work for a major retail banking brand, in one of the more dynamic / entrepreneurial businesses in the industry (despite its size)

    Cons

    Location - Halifax (ugh) A real imbalance in power between P&L centres (i.e. products) and the sales network

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  10. "HBOS"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Analyst/Programmer 
    Recommends
    No Opinion of CEO

    I worked at HBOS

    Pros

    The flexiability of working hours, varied and interesting work, good collegues and good team ethics. The oppurtunities to be able to move into different areas of IT

    Cons

    Too much work sometimes and not enough sometime therefore the planning could be lot better. lack of timely training on some technical aspects.

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