Does HSL pay their employees well?

According to anonymously submitted Glassdoor reviews, HSL employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at HSL. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at HSL?

60% of HSL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HSL 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HSL?

Comfort Specialist (57) , Team Leader (19) , Sales Assistant (5) , Comfort Expert (3) , Area Manager (2) , Comfort Specialist (Sales Assistant) (2) , HR Administrator (2) , Home Comfort Specialist - Sales (2) , MLA (2) , Manager (2) , Upholsterer (2)

What are the pros of working at HSL according to real employee reviews?

"Training is good and ongoing." ((in 9 reviews)); "Amazing team in both head office and stores" ((in 9 reviews)); "So of the staff are amazing." ((in 6 reviews)); "Managers are fair and understanding" ((in 4 reviews)); "• Work life balance acceptable" ((in 4 reviews))

What are the cons of working at HSL according to real employee reviews?

"The pay is far below a company of this standing." ((in 7 reviews)); "Poor management" ((in 7 reviews)); "Atrocious internal communication" ((in 5 reviews)); "Forced to meet target, yet never appreciated or given a bonus for surpassing it." ((in 4 reviews)); "Some salaries just need to be tweaked a bit to 'catch up'." ((in 4 reviews))

What are employees saying about HSL redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HSL redundancy and their outlook for job security at HSL in 2026.

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HSL

HSL Reviews

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3.7

60% would recommend to a friend

(177 total reviews)

William Burrows

80% approve of CEO

53% positive business outlook

Ratings by category

3.9

Culture and values

3.8

Diversity and inclusion

3.8

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

HSL has an employee rating of 3.7 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSL employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

177 reviews

5.0

1 Nov 2025

Work Experience

Associate

Recommend

CEO approval

Business outlook

Pros

Good exposure in the firm

Cons

No personal mentorship, you've to do everything on your own

5.0

23 Oct 2024

Sr. developer

Sr developer

Recommend

CEO approval

Business outlook

Pros

it is a very good company overall

Cons

there is nothing to give in cons about

3.0

19 Aug 2023

Good psu

Manager

Recommend

CEO approval

Business outlook

Pros

Good experience to start career

Cons

Work culture is not so great

HSL Response

Thank you so much for taking the time to leave feedback. Our colleague experience is of the utmost importance to us so we’d really appreciate the opportunity to understand more about the things you’ve highlighted and how we can improve. Please email us at feedback@hslchairs.com.

Viewing 1 - 3 of 177 Reviews

Jobs at HSL

Sales Assistant

Brierley Hill, England

Stockton-on-Tees, England

Bramley, West Yorkshire, Yorkshire and the Humber, England

£13 - £13 /hr

(Employer provided)

View job

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Sr. developer

Good psu

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