Hermes Delivery Driver Reviews

Updated 7 Sep 2020

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2.2
23%
Recommend to a Friend
11%
Approve of CEO
Hermes CEO Martijn De Lange
Martijn De Lange
7 Ratings
  1. "Hermes"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Delivery Driver in Wirral, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Hermes full-time for less than a year

    Pros

    Easy work, and well organised

    Cons

    Pay could be structured better

    Continue reading

    Hermes Response

    PR and social Executive

    Hi there, thanks for taking the time to share your experience working for Hermes. We're so glad to read that you enjoy your role and we wish you all the best for your future career with us!

  2. "Good courier job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Delivery Driver in Henfield, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hermes for less than a year

    Pros

    flexible working hours across the day, learn the area quickly

    Cons

    Low parcel count, wages to supplement other income

    Continue reading

    Hermes Response

    PR and social Executive

    Hi there, thank-you so much for sharing your experience working as a courier contractor in Henfield. We're glad to read that you enjoyed your time with Hermes and we wish you all the best for your future career!


  3. "Very bad delivery company"

    1.0
    Current Employee - Delivery Driver in Birmingham, England

    I have been working at Hermes full-time

    Pros

    You can get Good hours every week.

    Cons

    but it is a hard work without organisation at all

    Hermes Response

    PR and social Executive

    Hi there, thanks for sharing your experience working as a courier in Birmingham. We're sorry to read that you find the job hard work and it lacks organisation. We recommend raising this with your manager and they will look to support you any way they can. Thanks!

  4. "Can I have a job?"

    4.0
    KEY NOT FOUND: reviews.self_employ-current - Delivery Driver in Warboys, England

    I have been working at Hermes

    Pros

    Very quick and efficient. Easy to understand

    Cons

    Can't think of any at the moment

    Hermes Response

    PR and social Executive

    Thank you for sharing your feedback with us, we'll be sure to pass this on to the relevant team. We wish you all the best for your future career!

  5. Helpful (1)

    "Feel I've been scammed into work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Delivery Driver in Newmarket, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hermes for less than a year

    Pros

    Friendly nice customers flexible hours. Good work

    Cons

    Not trustworthy fild management team. Almost zero contact with courier admin. courier admin do not answer emails. Basically you cannot solve any issues

    Hermes Response

    PR and social Executive

    Hi there, thank-you for sharing your experience working at Hermes. We're sorry to read that you feel this way and would recommend that if you have any immediate concerns, that you contact the HR team. Thanks!

  6. Helpful (2)

    "WELL WORKING ROR HERMES CERTAINLY LIVES UP THEIR ICONIC BAD REPUTATION"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Courier/Delivery Driver in Kingston upon Hull, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Hermes full-time for less than a year

    Pros

    1. Hmmmmmmmmmmmm..... 2. Hmmmmmmmmmmmmmm... 3. Hmmmmmmmmmmmmmmmm... 4. Honestly stumped.

    Cons

    - low/no pay - 6 weeks in and haven’t been paid for first 2 days as well as been still on 48p a parcel despite been told at least 65p in the interview. - couple hours unpaid every morning travelling to/from depot and sorting parcels - long exhausting days (especially in the heat) - scanner system that works 5/10 times - leading to wasted journeys that they won’t compensate for - 5 day delay every-time you contact Hermes to hear back from them

    Continue reading

    Hermes Response

    PR and social Executive

    Hi there, thanks for sharing your experience as a courier. We're sorry to read that you're not enjoying your time at Hermes. With regards to your suggested improvements, please contact the HR team or your Manager who will be happy to look into these improvements for you. Take care!

  7. "THIS MUST BE THE WORST COMPANY TO WORK FOR EVER"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delivery Driver in Maldon, England
    Doesn't Recommend
    Negative Outlook

    I worked at Hermes part-time for less than a year

    Pros

    There are no pros of working for Hermes

    Cons

    You have to pay to work for this company. Very little chance of earning any money. Pay doesn't even cover the petrol you will use.

    Continue reading

    Hermes Response

    PR and social Executive

    Hey there. Thanks for getting in touch. I'm sorry to hear that you did not enjoy your experience as a courier. I have logged your feedback with the relevant teams so that they're aware. I hope you have a good weekend, GL

  8. "Avoid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delivery Driver in Hamilton, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hermes full-time for less than a year

    Pros

    always doing something so day goes in quickly

    Cons

    Using your own car, so will eventually cost you money. Very poor salary when you think about it, driving up and down country roads to deliver a parcel you get paid 50p for. Genuinely look for something more stable like delivering pizza

    Continue reading

    Hermes Response

    PR & Social Media Executive

    Hi there, thank you for taking the time to write a review, it's disappointing to read your comments which we don't feel are a true representation of Hermes. You should be aware that we have now launched SE+ which allows couriers to enjoy a guaranteed rate of pay, holiday pay and other benefits - Hermes will also find cover for time booked off as holiday, so you don't need to, if you'd like to find out more, please get in touch with the Field Manager or the Courier Support Team. If you have any immediate concerns about your role or pay, please speak to a manager as soon as possible or email glassdoor@hermes-europe.co.uk so we can help.

  9. Helpful (6)

    "Don't Waste Your Time"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Freelancer - Courier/Delivery Driver in Huddersfield, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hermes for less than a year

    Pros

    There are no pros with Hermes

    Cons

    Don't Get paid for collections Don't get paid for delivering catalogues Expect you to work all your waking hours Field managers will bad mouth you when they think you can't hear them Expect you to cover other peoples rounds as well as do your own Need to deliver 1,200+ parcels a week in order to make a wage Classed as self employed but expected to work when they say so No days off / no holidays

    Continue reading

    Hermes Response

    PR & Social Media Executive

    It's very disappointing to read about your experience of working with Hermes, you might already know that Hermes has launched SE+, a new employment model which allows couriers to enjoy a guaranteed rate of pay, holiday pay and other benefits. Alternatively, couriers can choose to keep the flexibility of their current status. We'd really like the opportunity to look into some of the points you make, please can you email us on glassdoor@hermes-europe.co.uk with the details so we can look into it? We wish you all the best for your future career.

  10. "Very golf"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Delivery Driver in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Hermes full-time for more than a year

    Pros

    Flexible hours and well paid for job done

    Cons

    Very laborious And can mean working on special occasions

    Continue reading

    Hermes Response

    PR & Social Media Executive

    Thanks for taking the time to write a review of Hermes, it's great that you enjoy the flexibility and pay of your role. We've noted your other comments, if you'd like to discuss your experience in more detail, you can email us on glassdoor@hermes-europe.co.uk, thank you and we wish you all the best throughout the peak season.

Found 26 reviews