Hitachi Capital (UK) Reviews | Glassdoor.co.in

Hitachi Capital (UK) Reviews

Updated 30 March 2019
77 reviews

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3.8
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Hitachi Capital (UK) Chief Executive Officer Robert Gordon
Robert Gordon
56 Ratings

Employee Reviews

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Pros
  • "Consumer Finance division is an extremely fast-paced working environment, constantly looking for ways to be the best at what we do" (in 9 reviews)

  • "As an employer they clearly look for excellent performance but also encourage achieving a good work / life balance" (in 5 reviews)

Cons
  • "Severe lack of any team culture with everyone out to get each other - An attitude fed down by senior management" (in 3 reviews)

  • "Behind the times with lack of flexible working and the ability to work from home" (in 2 reviews)

More Pros and Cons

  1. "Great people, great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Advisor in Leeds, England (UK)
    Current Employee - Collections Advisor in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hitachi Capital (UK) full-time (More than 3 years)

    Pros

    Amazing place to work

    Cons

    None to provide as it is a great place to work

    Advice to Management

    Keep up the good work


  2. Helpful (1)

    "Lack of direction and ability to make decisions from senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leeds, England (UK)
    Former Employee - Anonymous Employee in Leeds, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hitachi Capital (UK) full-time (More than a year)

    Pros

    Free parking and coffee.
    People generally nice and supportive.
    HR department incredibly approachable.
    Quartly social events.

    Cons

    Company currently struggling through a time of change. Senior management lack direction which is both stressful and confusing for staff. This has lead to employees lacking support and being left in limbo for almost half a year.

    Salary and benefits are ok, but not comparable to industry average. The salary gap became shockingly evident after moving to another company in the finance sector.

    Behind the times with lack of flexible working and the ability to work from home. With the office becoming full and cramped, this would benefit the company greatly.

    Advice to Management

    Accept that delaying decision is creating misery for staff.
    Accept that the business is no longer small and needs to transition into a more corporate set up before it’s too late.

  3. "Business Development"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hitachi Capital (UK) full-time

    Pros

    Close-knit team
    Nice facilities

    Cons

    Lack of direction
    Frequent changes in direction


  4. Helpful (4)

    "Great place... Until it isn't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Engineer in Leeds, England (UK)
    Former Employee - Product Engineer in Leeds, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Hitachi Capital (UK) full-time (More than 5 years)

    Pros

    Hitachi seems great at first. Nice people. Nice office. It all seems nice.

    Cons

    Over time toy realise the nice is a shield. No one is being honest, and the caring is just a mask.

    Advice to Management

    Actually listen to the words you are saying, and try actually feeling the things you say you feel.


  5. "Great company with great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hitachi Capital (UK) full-time (More than 3 years)

    Pros

    Friendly organisation that gives great opportunities!
    The people are fantastic!

    Cons

    Can be overly bureaucratic, sometimes processes supersede logic.

    Advice to Management

    Keep things simple


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Manager in Leeds, England (UK)
    Current Employee - Collections Manager in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hitachi Capital (UK) part-time (More than 5 years)

    Pros

    I have worked for Hitachi for nearly 7 years, I couldn't imagine working for another company.
    You’re not just a number, you are a valid member of the team. Senior managers are very friendly and approachable.
    I had breakfast with Vincent Reboul (MD) last week and he was a very nice, knew who I was which area I worked in and was very easy to talk to and his open honesty was refreshing.
    My Line Manager Rula Samara (Collections Manager) is one of the nicest, down to earth people I have ever worked with. Doesn’t matter if you are a manager, senior or agent in collections she will help you anyway she can, nothing is too difficult or time consuming.

    Cons

    can't think of any


  7. Helpful (1)

    "First time back in private sector for 10 years and what a great place to start."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Trowbridge, England (UK)
    Current Employee - Anonymous Employee in Trowbridge, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hitachi Capital (UK) (Less than a year)

    Pros

    Feels like a nice place to work. They look after their staff. Benefits are nice. Management sound genuine.

    Cons

    Growing very quickly. Think some people can be left behind.

  8. "A Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hitachi Capital (UK) full-time

    Pros

    Great Culture
    Friendly Environment
    Approachable Management Team

    Cons

    Benefits package not quite inline with the competition


  9. "Business Finance - great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Hitachi Capital (UK) full-time

    Pros

    * Encourage personal development
    * Committed Management population
    * Excellent company culture & great people
    * Work/life balance
    * SLT with integrity & passion

    Cons

    * Lack of diversity in senior positions throughout HICUK (not just Business Finance)


  10. "New Business deal management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - New Business Management Executive in Staines, England (UK)
    Current Employee - New Business Management Executive in Staines, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hitachi Capital (UK) full-time (More than a year)

    Pros

    Good work environment. Great work ethic.

    Cons

    No effort to do knowledge transfer. No encouragement to cross train people.

    Advice to Management

    Management needs to be fair with employees. Few favoured one get preferencial treatment like working from home etc. There is no efforts done for knowledge transfer. Managers are busy in their own progression and do not support staff progression.

    Hitachi Capital (UK) Response

    3 Apr 2019 – Talent Acquisition Partner

    Thank you for taking the time to provide feedback on your experience with Hitachi Capital. Feedback is important to us and we always strive to make improvements.

    Most recently we have launched a... More