HomeServe UK Reviews

Updated 21 Sep 2020

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4.4
88%
Recommend to a Friend
92%
Approve of CEO
HomeServe UK CEO Greg Reed
Greg Reed
224 Ratings
Pros
  • "Just a great place to work, great product and great culture(in 75 reviews)

  • "The professional manner the Senior Management team at Homeserve handled the impact of Covid19(in 54 reviews)

Cons
  • "Based on the outskirts of Walsall(in 28 reviews)

  • "Lack of understanding of what goes on day-to-day from senior management(in 22 reviews)

More Pros and Cons
  1. "very nice environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HomeServe UK full-time

    Pros

    its a very nice firm , we can develop more from there

    Cons

    they dont give increments

  2. "Great place to work, with a great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HomeServe UK full-time for more than 3 years

    Pros

    They care about their staff, and try to be open with them. You can make a real difference. The products they sell is actually good. Canteen on site.

    Cons

    Very few downsides to working there


  3. "Work life balance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Gas Engineer 
    Doesn't Recommend
    Neutral Outlook

    I have been working at HomeServe UK full-time

    Pros

    Competitive salary and just the usual stuff a big company would give.

    Cons

    Way too many weekends , if you don't like seeing your family on a weekend or playing a sport or activity then this is the job for you, plus for the increase in weekend work there is no extra pay.

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  4. "Homeserve"

    5.0
    Current Employee - Software Engineer in Bromsgrove, England

    I have been working at HomeServe UK full-time

    Pros

    Very good staff, good boss overall great company to work for

    Cons

    Not a lot of cons if any

  5. "Homeserve"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Derby, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HomeServe UK full-time

    Pros

    Great People charter and very customer centric

    Cons

    There is always lots of changes, some great, but some seem a little reative

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  6. "Nice place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Las Rozas de Madrid
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HomeServe UK full-time for more than 3 years

    Pros

    Good mood in the office and innovation in all the processes

    Cons

    Excessive pressure to achieve Goals. The company isn’t completely transparent to their employees

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  7. "Micromanage"

    3.0
    Former Employee - Engineer in London, England

    I worked at HomeServe UK full-time for more than 3 years

    Pros

    Share save 4 day summers

    Cons

    Micromanage, later shift and call out

  8. Helpful (2)

    "Best Leadership!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Team Manager in Preston, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time

    Pros

    I have been employed by Homeserve for 17 years. Worked with many different people and gained some fantastic experiences in different areas of the business. What really stands out for me throughout this long journey in my employment so far which cannot go unmentioned is my current leader/manager Vicki McGurk. Vicki has been my mentor, my support function, my “go to” in the everyday challenges faced. She listens, acts, and provides such a comfort to me and my team with her honesty, transparency, and clear expectations. I cannot emphasise enough on Vicki’s leadership style which enables me and my team to perform for the business at our highest of capabilities. Knowing her job is not easy at the level of expectations for senior managers Vicki never shows any form of stress, impatience or negativity towards developmental challenges. A fantastic place of work and an even better manager to report into. Thanks Vicki from the whole homeworking team at Homeserve. You are amazing!

    Cons

    A very busy working environment with some challenging KPIs although works as a motivational factor rather than a negative deterrence.

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  9. "It was good but top level people don’t have Valera vision to run company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Service Technician 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at HomeServe UK full-time

    Pros

    Good to work , salary was ok too

    Cons

    Higher management don’t know how to manage

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  10. Helpful (1)

    "Truly a Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Assistant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HomeServe UK full-time for more than 5 years

    Pros

    Great People and a real family culture has been built where everyone is friendly and supportive. Leadership is clear with no barriers and communication is thorough. Our CEO is a real People's person and offers a open door policy meaning you can speak to him directly. Career progression is great with lots of room to develop into a role within an area you truly desire. A great balance of work and fun.

    Cons

    No cons that I can think of.

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Found 826 reviews