Hootsuite Reviews

Updated Jul 22, 2021

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Found 446 of over 499 reviews

3.8
74%
Recommend to a Friend
94%
Approve of CEO
Hootsuite CEO Tom Keiser
Tom Keiser
39 Ratings
Pros
  • "Work life balance is really good(in 42 reviews)

  • "Developers you get to work with are great people for the most part(in 37 reviews)

  • Cons
  • "Constant strategy changes with little transparency from HQ in Vancouver(in 21 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Excellent company with a comeback story being written

      Jun 24, 2021 - Account Executive in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - New CEO is bringing the company in the right direction - Excellent, world-class culture and management team. Empathetic and are true mentors - Excellent benefits and PTO - Diversity and inclusion initiatives are tangible and real Love working here!

      Cons

      - Product is still playing catch-up. Nothing special to differentiate. - A lot of change happening right now to shift from a complacency to hyper growth. Feels like a start-up again - Social media space is an usual space for SaaS because your product relies on APIs you have no control over

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      1 person found this review helpful
    2. 5.0
      Former Employee

      Great Place to Work

      Jul 22, 2021 - Talent Acquisition Coordinator in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      supportive team, fun environment, great pay

      Cons

      none I can think of

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    3. 5.0
      Current Employee

      Hootsuite Comercial

      Jul 12, 2021 - Consultor Comercial in Ciudad de Mexico
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really a nice place to work

      Cons

      They need more benefits in Mexico

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    4. 4.0
      Current Employee

      A good place to work

      Jun 9, 2021 - Core Services in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They are agile and care about their employees. Great CEO and Chief People officer. Teams are friendly and are hard working. There is a lot of flexibility and employee benefits such as RRSP matching, wellness (week off), 1/2 Fridays off in the summer. DE&I initiatives underway. It's global and the work is interesting.

      Cons

      Sometimes too fast paced and/or expectations re: turnaround times. Resourcing can be tight at times.

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    5. 5.0
      Current Employee

      Engaging company with excellent benefits

      May 28, 2021 - Social Media Strategist in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Every day is different (in a good way) and projects are interesting and engaging - Benefits are improving daily it seems. RRSP matching, wellness week, lots of giveaways and nearly 5 weeks of vacation days. Very happy! - Company executives are active and listen to employees - Clear and aligned goals

      Cons

      - Some growing pains as we move from hyper growth to a mature company - Some separation/isolation between regional offices - Product and customer support need improvement

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      1 person found this review helpful
    6. 5.0
      Former Employee, more than 1 year

      Lots of great perks

      Jun 24, 2021 - Anonymous Employee in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great work atmosphere - Fair Wage - Fun office space - Cool employee events - Decent Benefits

      Cons

      - Work load can be overwhelming sometimes, but keeps you busy and the pros really out-weigh the con!

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    7. 4.0
      Current Employee, more than 5 years

      Great place to work at

      Jun 2, 2021 - Renewals Manager in Bucharest
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hootsuite has a great organizational culture, lots of young peeps willing to step in and invest their time and skills to make social media a better solution for everyone. I've been amazed by the collaboration between teams across the world, flexibility and swift adjustment measures taken regarding both covid, covid prevention, work from home policies and other worldwide events.

      Cons

      No cons for the moment

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    8. 4.0
      Current Employee, more than 3 years

      Great organisation but a lot of internal politics to battle - lack of clear strategy

      Feb 23, 2021 - Senior Commercial Account Executive in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hootsuite has some of the best people you'll ever meet in a working environment. Such a wonderful camaraderie and spirit amongst the team. Also a great organisation if you LOVE social media. True global leaders on social with footprints in many different industries as well as a lot of potential development

      Cons

      Bureaucracy and politics is a nightmare. Often a serious lack of strategy and guidance, especially in EMEA .. it seems like Hootsuite goes through constant identity crises of who and what they want to be. Do we want to be Enterprise. Do we want to be edgy cool tech company. Its a constant rebranding with little to no platform product development despite being constantly told of roadmaps and new functionalities. With the Commercial Sales team you'll inevitably deal with a lot of tasks and customers that will in no way contribute to your own success and that is largely due to marketing pushing every single "lead" possible to sales teams.

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      1 person found this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Great Company!

      Jun 24, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A great team and on-boarding experience!

      Cons

      none to speak of so far

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    10. 4.0
      Current Employee, more than 1 year

      Great company great culture

      Jun 2, 2021 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I absolutely love Hootsuite. I´ve been so happy in the company, the people I work with, the culture. This is truly a great place to work.

      Cons

      Although I am very happy I dont see clear growth plans in the company. I´d love to keep on growing and not sure how to.

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