HostGator.com Reviews | Glassdoor.co.in

HostGator.com Reviews

Updated Dec 2, 2019

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3.8
74%
Recommend to a Friend
32%
Approve of CEO
HostGator.com General Manager Suhaib Zaheer    (no image)
Suhaib Zaheer
20 Ratings
Pros
  • "Free lunch, relaxed environment, easy to move up if you are motivated(in 100 reviews)

  • "Free food / coffee; beer on Fridays(in 36 reviews)

Cons
  • "5 chats minimum at a time or had to be on a call and 1 chat at the same time(in 26 reviews)

  • "Low pay in general for the industry(in 18 reviews)

More Pros and Cons
  1. "Its nice to work in the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SEO Team Lead in Nashik
    Recommends
    Positive Outlook

    I have been working at HostGator.com full-time for more than 3 years

    Pros

    Hostgator is one of the largest brand in terms of hosting and to be with hostgator and experience its working is a wonderful experience

    Cons

    Hostgator Recrutment procedure is something which cant be admire as they need to be more concern about their current employees rather than looking for new TEAM LEADS AND SHIFT LEADS

    Advice to Management

    Just Keep

    HostGator.com2012-06-15
  2. "HostGator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Advisor I in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at HostGator.com full-time for more than a year

    Pros

    Perks: free food, active insurance immediately, company events, and raffles, vacation

    Cons

    Low staff, Call center environment, Stress for those with no experience in tech. Must meet stats. Frequent change, never get comfortable.

    Advice to Management

    Consistency would be nice.

    HostGator.com2019-12-02
  3. "People were great but the pressure of sting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Advisor 

    I have been working at HostGator.com full-time for more than a year

    Pros

    Flexible in time of day you need to work. Good starting pay. They do have good opportunities for those that want to get certified

    Cons

    Horrible experiences with customers. Think the worst possible.

    Advice to Management

    Be realistic in expectations.

    HostGator.com2019-11-16
  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Juniors Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HostGator.com full-time for less than a year

    Pros

    Wage, environment, & staff , learning process very straight forward

    Cons

    Amount of work , worked like a robot

    HostGator.com2019-10-21
  5. "Web Advisor 1&2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at HostGator.com full-time for more than a year

    Pros

    Opportunity for advancement, Entry level,They train you from start to finish you just need a drive to learn.

    Cons

    They do purges, metric's flexate, push sales on customers,job security doesn't feel consistent and you feel like a number.

    Advice to Management

    Pay attention to your employee's and actually compensate for the work the agents are doing.

    HostGator.com2019-10-29
  6. Helpful (1)

    "No longer a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Linux Systems Administrator in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at HostGator.com full-time for more than 5 years

    Pros

    Snacks, vacation time, great peers....

    Cons

    ...until they quit. Corporate (EIG) forced changes to processes and tools to bring all brands in the company to the lowest common denominator is incredibly frustrating. In a death spiral to mediocrity and below: devalued service due to outsourcing prompts more outsourcing to cut costs, which further harms the service. Middle and lower management unable to stem the tide, frowns all around.

    HostGator.com2019-10-22
  7. "not bad at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - WebAdvisor 
    Recommends

    I have been working at HostGator.com full-time for less than a year

    Pros

    Get that experience for an entry level job.

    Cons

    Pay is not that great but you can still manage your daily expenses.

    HostGator.com2019-08-15
  8. Helpful (1)

    "Rules on whim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Advisor I in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HostGator.com full-time for more than a year

    Pros

    Good coworkers, decent benefits, freedom to wear what you wanr.

    Cons

    Random rules enforced on whimsy. Constantly letting good workers go. High turn over. Low flexibility in emergancies and schedules. Poor management. Constant changing expectations with little room to adjust. Underpaid for all posisitions including higher support,admins and managment.

    Advice to Management

    Learn to treat your hardworking employees better. Dont be so far removed from the actual work. Management never takes responsibility for anything. Always blames an employee.

    HostGator.com2019-08-06
  9. Helpful (1)

    "Wouldnt go back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Administrator in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at HostGator.com full-time for more than 3 years

    Pros

    Good start up tech job , decent insurrance

    Cons

    Not very goal focused , no reasonable room for growth

    Advice to Management

    Learn how to cultivate and grow your employess

    HostGator.com2019-07-21
  10. "Not a Good place to work in tech support"

    StarStarStarStarStar
    Former Employee - Junior Systems Administrator in Houston, TX

    I worked at HostGator.com full-time for less than a year

    Pros

    We had beer on Fridays, that is about it.

    Cons

    Breaks are very strict. No one lets you be flexible with time. Pay was low.

    HostGator.com2019-07-18
Found 462 reviews