Humana Employee Reviews about "work life balance"
74% would recommend to a friend
(469 total reviews)
Bruce D. Broussard
84% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "My direct Department management is poor and the department environment is mundane." (in 250 reviews)
- "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" (in 90 reviews)
Found 469 of over 7T reviews
Updated 30 Nov 2023
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Reviews about "work life balance"
Return to all Reviews- 3.025 Apr 2019Clinical AdvisorFormer Employee, more than 10 yearsGreen Bay, WI
Pros
Work from home, salary competitive
Cons
Sneaky leaders, demeaning, bully like at times, big brother like management of time inappropriate for licensed professionals. The health insurance could be better. Unable to take vacation time as requested. Multiple times denied or forced to do flex time rather than actual vacation time. Mandated Overtime is not unusual; especially during summer / near holidays when employees would love to enjoy Work life balance but can not.
6 - 1.010 Sept 2015Customer Service RepresentativeFormer EmployeeIrving, TX
Pros
None. The work life balance was horrible they made you stay hours after your shift of you're written up.
Cons
Work like slaves, management doesn't know what they're doing
2 - 3.011 May 2023Inbound Contacts Representative IIFormer EmployeeMiami, FL
Pros
Humanas compensation package was nice and the 401K match was awesome
Cons
Humana talks a lot about work life balance but does not actually allow you to utilize the method. They had what is called a “mental health” break that you could take each day. An additional 10 minutes to reset but after being on calla upwards of 2 hrs long, I was never allowed to take advantage of that break. Every time I requested it, it got ignored. I found this to be unfortunate being that the role was high stress.
2 - 3.026 Sept 2022Customer Service RepresentativeFormer Employee, less than 1 yearTucson, AZ
Pros
Great perks great benefits decent pay
Cons
If you don’t have work life balance before starting this job then don’t expect it to be afterwards
- 4.017 Jan 2023Senior Technical WriterCurrent Employee, more than 8 yearsDe Pere, WI
Pros
- Lots of opportunities for growth. - Good benefits and extras - They’re at least trying with diversity, equity, and inclusion (individual departments may vary).
Cons
- Reorgs seem to occur every 3-5 years - Since it’s a large company there’s a lot of variability in individual experiences. I’ve had positions with great work life balance and others that was terrible.
2 - 3.024 Oct 2023Anonymous EmployeeCurrent Employee
Pros
Flexibility with start time in the position.
Cons
No work life balance being on OT for a while is draining without the proper relief.
- 4.025 Jan 2023Executive AssistantCurrent EmployeeLouisville, KY
Pros
Good work life balance which is great
Cons
Little to no room for growth
- 3.08 May 2019Associate DirectorFormer Employee, more than 8 years
Pros
Good people and most associates are really mission driven to genuinely care about improving members health and well being. Excellent work life balance. Smart driven people at top of organization but sometimes they are clueless as to the barriers faced by folks at lower levels of the company. The work life balance results in a relatively low turnover and many 'lifers' throughout the company. Company wide bonuses for all associates recently added. Good overall benefits.
Cons
Highly matrixed org where it is hard to make big decisions without getting sign off from multiple people. Lots of under performers can "hide" without being held accountable for a long time. Associate development is not really a part of the culture unless your leader takes it upon themselves to groom/develop you. Hard for women and minorities to advance to upper level roles. Most leaders are cut from same cloth: white, male, accounting/finance/contracting background. Diversity of background, education, age and thought is not a priority. Younger workers (millenials, Zenials) will have a hard time fitting in the highly structured, uptight, risk averse culture
2 - 3.07 Nov 2016Anonymous EmployeeCurrent Employee, more than 5 years
Pros
People at Humana are great. The work life balance is wonderful and people really look out for your best interest and career goals. There is always a learning opportunity and the large budgets and buying power of the enterprise puts extremely expensive technology within reach.
Cons
Security has a lot of power and can cause delays in implementation. When a new project is created the security team will send a bunch of under vetted security risks and you need to work through them one at a time and prove that you are not violating anything. They tend to be overly paranoid at the expense of achieving business outcomes. They also implement solutions of low value and work in a isolated silo. There is rarely a single empowered owner of any initiative. Everything is decision by committee and endless debates arise from almost trivial conversations. The company is largely comprised of management that does nothing but coordinate. Software development is mostly outsourced and there is a skill gap in the contractor base due to the ever increasing pressure to get cheap contract labor.
- 5.07 Oct 2020Accreditation Professional IICurrent EmployeeLouisville, KY
Pros
Flexibility and great work life balance
Cons
A bit ambiguous on how the professional levels work
