Huntington National Bank Reviews | Glassdoor.co.in

Huntington National Bank Reviews

Updated 18 February 2017
681 reviews

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681 Employee Reviews

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Pros
Cons
  • work life balance can be a challenge (in 43 reviews)

  • Hiring upper management without banking or management experience does not make sense (in 30 reviews)

More Pros and Cons

  1. Helpful (1)

    "Relationship Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Great training program! Helped me a lot.

    Cons

    Drama, drama, drama! Very negative environment between employees.


  2. Helpful (4)

    "Retail Branches - Michigan & Ohio"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management
    Former Employee - Retail Management
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Huntington National Bank (More than 5 years)

    Pros

    - A large majority of colleagues create a positive experience for colleagues and customers.
    - Top-tier colleague ability to grow and progress
    - Huge investments in technology and branding are being realized
    - Job family objectives strongly align with mission & vision
    - Positive workplace culture aligns well with branding
    - Strong partner support to help retail colleagues achieve goals
    - Strong partnerships within lines of business to deliver a consistent customer experience
    - Branch, Community, and District production goals are attainable stretch-goals and are well-aligned with each other.

    Cons

    - Retail leadership depends on paid time-off alone to create work-life balance, which effectively does not exist for Branch Manager, Branch Community Manager, District Manager and Area Manager roles.
    - All levels of retail leadership appear to depend too strongly on retail blitzes/sales focuses, exposing the company to reputational, compliance and financial risk. It deviates significantly from the corporate culture and creates a sense of duality in the colleague that is nearly impossible to manage to.
    - Colleague turnover always falls on the Branch Manager: When a teller/banker quits, the BM is now a teller or banker and bankers take on overtime. When a BM quits, another BM runs multiple offices. Turnover is never felt by DMs or RAMs outside of increased talent acquisition activities.
    - Relationship Banker and Personal Banker goal levels align poorly to BM/CM/DM/RAM goals.
    - Size criteria of anonymous feedback surveys is too small (5 direct reports or higher) to ensure true anonymity.

    Advice to Management

    - Integrate work-life balance into the otherwise positive corporate culture. RAMs, DMs and ERCs must be active in preventing, identifying and intervening in colleague burn out.
    - Tread into sales blitzes carefully; execute focus weeks that promote colleague development rather than a certain artificial number of sales in a short period of time.
    - Cut-down on urgent mass e-mail communication to Branch Managers. Important changes should be delivered by DMs or RAMs.
    - Abandon the notion that branch channels are the same. The best colleagues will be successful in either environment, but by treating the roles as the same from a functional perspective is insulting to the in-store retail colleague whose role is much more encompassing. Encourage colleague rotation between channels.
    - Cut back on admin functions of RAMs and DMs to allow them to be in the branches much more often. This is not mediated by the CM role.
    - Use the same goaling analytics for Personal/Relationship Bankers as branches, districts and areas.


  3. "Customer service"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Helping people with there banking needs and putting a smile on their faces when they think the worst have happened

    Cons

    Satisfying the customer always comes first but when they request against the policy of the company is very challenging to handle your job well and make them understand why you can't do it.

    Advice to Management

    Good team work


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  5. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Columbus, OH (US)
    Current Employee - Personal Banker in Columbus, OH (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Huntington National Bank full-time (Less than a year)

    Pros

    Very diverse, teaching, listening, understanding, compassionate work place.

    Cons

    Structure, a lot of change at once.

    Advice to Management

    Communicate


  6. Helpful (1)

    "Store Banking Specalist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Banking Specialist in Columbus, OH (US)
    Former Employee - Store Banking Specialist in Columbus, OH (US)
    Neutral Outlook
    No opinion of CEO

    I worked at Huntington National Bank (More than a year)

    Pros

    Mortgage discounts are amazing and really easy to do.

    Cons

    High turnover and low work life balance.

    Advice to Management

    Have leadership that knows how to lead and just tell people what to do .... even when its wrong.


  7. Helpful (1)

    "A good employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Huntington National Bank full-time

    Pros

    Benefit plans are flexible and reasonably priced, retail employees are treated fairly, corporate employees have flexibility in work and customer policies make doing your job a bit easier.

    Cons

    As the bank has grown, there is a bit more bureaucratic red tape to wade through to see projects through to completion. As a legacy FirstMerit employee, we were a bit more agile as a smaller organization.

    Advice to Management

    Continue to seek input from both new and tenured employees, keep the customer central and do the right thing for them first, profits will follow.


  8. Helpful (1)

    "In-store Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Huntington National Bank part-time

    Pros

    Pretty adequate training for someone who didn't have a background in banking. The PTO is great. Overall a decent company, can move up the ranks quickly in the in-store channel.

    Cons

    In-store hours are long (7 days a week). Goals are a bit aggressive.


  9. "Huntington"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH (US)
    Current Employee - Anonymous Employee in Columbus, OH (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Huntington National Bank full-time (More than 3 years)

    Pros

    Great boss, continuous improvement, and good teamwork

    Cons

    Normal stuff; tracking down SMEs

    Advice to Management

    Keep getting better.


  10. Helpful (1)

    "Not a nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Pittsburgh, PA (US)
    Former Employee - Supervisor in Pittsburgh, PA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Huntington National Bank full-time (More than 5 years)

    Pros

    Co-workers are very nice. As an employee, you become close to those that are struggling like you within the the terrible culture.

    Cons

    I was a female manager in this typical "good ole boys culture". Lack of equal raises and lack of promotions for women are common. Even within the Pittsburgh market, which is managed by a woman, this is prevalent. Management says the right things and puts policies into place, then they are ignored.

    Advice to Management

    You will continue to feel and see a large turnover due to your lack of support of employees, especially female employees.


  11. Helpful (2)

    "Teller for nearly 3 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Chagrin Falls, OH (US)
    Former Employee - Teller in Chagrin Falls, OH (US)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Huntington National Bank part-time (More than 3 years)

    Pros

    Was a good entry level job that trained me in banking and customer service. Offered decent PTO (equivalent to 2 weeks) and work/life balance. Raise every year with positive performance reviews.

    Cons

    Most teller positions were part-time, anywhere from 15 to 35 hours. Noticed they were not very loyal to long-time employees when it came to promotions. Service score bonuses were nearly impossible to reach because of unfair format of surveys. Not a lot of upward mobility.



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