ICICI Lombard General Insurance Company Limited Customer Service Manager Reviews | Glassdoor.co.in

ICICI Lombard General Insurance Company Limited Customer Service Manager Reviews

Updated 27 Dec 2019

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4.3
67%
Recommend to a Friend
100%
Approve of CEO
ICICI Lombard General Insurance Company Limited Managing Director & CEO Bhargav Dasgupta
Bhargav Dasgupta
8 Ratings
  1. "Overall Good company"

    StarStarStarStarStar
    Current Employee - Customer Service Manager 

    I have been working at ICICI Lombard General Insurance Company Limited full-time

    Pros

    Pay scale is good and friendly environment

    Cons

    Work ethics and timings are not very adjustable to everyone

    ICICI Lombard General Insurance Company Limited2019-12-27
  2. "Backend operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Hyderābād
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at ICICI Lombard General Insurance Company Limited full-time for more than a year

    Pros

    They take care of employees in each and every format the higher level management and managers are very supportive and a person can get great learning experience in this organisation.

    Cons

    If you are looking for a growth related to your position or salary it takes quite long time

    ICICI Lombard General Insurance Company Limited2019-11-05
  3. "Health management team - cashless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Hyderābād
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at ICICI Lombard General Insurance Company Limited full-time for more than a year

    Pros

    Good Salary. Good work culture.

    Cons

    No proper leaves. No work life balance. High stressed environment.

    Continue reading
    ICICI Lombard General Insurance Company Limited2019-11-12
  4. "A lot of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICICI Lombard General Insurance Company Limited full-time for more than a year

    Pros

    Great learning experience. Good appraisal/rating A lot of opportunities in work front

    Cons

    Target oriented work culture Bad work life balance

    ICICI Lombard General Insurance Company Limited2019-09-09
  5. "Manager customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Chennai
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at ICICI Lombard General Insurance Company Limited full-time for more than a year

    Pros

    Travel arrangements and expense reimbursements

    Cons

    Work culture and poor work life balance

    ICICI Lombard General Insurance Company Limited2019-03-28
  6. "Health Claims- Customer Service Manager"

    StarStarStarStarStar
    Current Employee - Customer Service Manager in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICICI Lombard General Insurance Company Limited full-time for more than 5 years

    Pros

    Excellent Comapny providing employee benifits

    Cons

    Salary increments are low compare to other corporates

    Continue reading
    ICICI Lombard General Insurance Company Limited2018-11-16
  7. "......."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Services Manager in Rohtak
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ICICI Lombard General Insurance Company Limited full-time for more than 5 years

    Pros

    I worked at ICICI Lombard General Insurance Company Limited full-time (More than 7 years) Great place to learn, specially for someone new to GI industry; Robust system; Employees are given lots of freedom to experiment; easily approachable superiors

    Cons

    Low salary, limited growth opportunities, too much KPI oriented approach in employee appraisals

    Continue reading
    ICICI Lombard General Insurance Company Limited2015-10-20
  8. "As a Service Manager from 16 months"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Services Manager in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICICI Lombard General Insurance Company Limited

    Pros

    Best company in india in insurance sector

    Cons

    to provide employee satisfaction but some due in Salary

    Continue reading
    ICICI Lombard General Insurance Company Limited2015-05-02
  9. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager-Customer Service in Pune
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ICICI Lombard General Insurance Company Limited full-time for more than 5 years

    Pros

    Good IT support, Support from team, Do multiple works, learn lot new things.

    Cons

    As you become old in company, no reconsideration. Treated with par with new employees. Increment is bias as KPI differ from location to location and could be not same for all.

    Continue reading
    ICICI Lombard General Insurance Company Limited2014-12-26
  10. "Working as Manager in Motor Control & Strategic Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Services Manager in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ICICI Lombard General Insurance Company Limited

    Pros

    Delegation of Authority, Sharing & coordination of work, Handling multiple activities, Using upgraded Technology, working under great Leadership

    Cons

    Less importance to Employees like perks & benefits, Major importance to corporate teams, Not able to grow in Career in terms of designation

    Continue reading
    ICICI Lombard General Insurance Company Limited2014-12-20

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