INC Research Employee Reviews about "upper management"

Updated 4 Feb 2018

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3.3
63%
Recommend to a Friend
82%
Approve of CEO
INC Research Chief Executive Officer Alistair Macdonald
Alistair Macdonald
88 Ratings
Pros
Cons
  • "Everything literally, not better in anything except work-life balance(in 34 reviews)

  • "Upper management and executives take responsibility for nothing(in 19 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "upper management"

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  1. Helpful (11)

    "A company where executives come 1st not employees"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Team Leader in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at INC Research full-time for more than 10 years

    Pros

    Some people are amazing to work with.

    Cons

    If you’re not a “pet” of one of the executives you can expect a dead end job. The blame game is quite popular here where if something goes wrong the next man in line is the scapegoat. Upper management and executives take responsibility for nothing.

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  2. Helpful (4)

    "Don’t get INC’D"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office in Camber, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at INC Research full-time for more than a year

    Pros

    There are none the only pro is if you don’t end up working here

    Cons

    Where do I start ??? Ridiculous workload and goals .. upper management are bullies (all the way up to VP level).. no real structure within so work is pushed to whatever dept they think can take it l or can guess their way through it , the only real people that are happy is at the top whom earn a fortune , the ceo uses a term let’s do an inc on them , well please don’t make the mistake that I did and so many other people and get INCD!! Within my 1st few weeks I realised what it was like and met with a recruitment agency , they told me that I do not need to explain why I wanted to leave ax they had new candidates registering daily from my office therefore whatever inc are doing their doing it wrong !! Please don’t be fooled by the excuse of growth that they advertise so much , think logically there is a reason !!

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  3. Helpful (1)

    "Sr. Project Manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Program Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at INC Research full-time for more than 5 years

    Pros

    CEO very savvy and current about Clinical Research. Trusted Process model has been in place for years and vast majority of sponsors appreciate its utility and collaborative approach. Development of plans early is advantageous and smart.

    Cons

    Cross-functional communication is not always encouraged. Study start-up often lacks requisite training to understand essential document requirements. Some upper management level employees, like at any CRO, have poor grammar, lack presentation skills and can't spell properly. This is very unprofessional.

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  4. Helpful (1)

    "Questionable actions by upper management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at INC Research

    Pros

    Decent pay scale, worklife balance

    Cons

    I uncovered some "very questionable" SDV. CRF's being verified by upper management without reviewing any source. This was reported, then harassed for 2 months, then fired.

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  5. Helpful (2)

    "Good people, blind management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at INC Research part-time

    Pros

    Amazing people to work with.

    Cons

    Upper management make decisions while having absolutely no idea on how the other departments operate.

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  6. Helpful (4)

    "CRA"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior CRA in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time for more than 3 years

    Pros

    The company really does value employee input and this creates a great work culture. There are always potential for promotions and new opportunities.

    Cons

    Too many emails from upper management and required training can sometimes get burdensome in combination with day to day duties.

  7. Helpful (17)

    "Update on the Life of a CDA III"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical Data Associate III in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at INC Research full-time for more than 5 years

    Pros

    The CDA position is a piece of cake - they have all these different tasks assigned to CDA II, III & Sr. CDA but regardless of what level you are you'll end up doing Sr. CDA tasks within weeks of being hired if you're a CDA II - that's how they get around giving out promotions because they can get individuals at a low level to perform the tasks of a higher position making believe that individual will be promoted when it'll never happen. All that said, being a CDA is essentially being a gopher - if you are asked to provide something from your project manager, do it fast as lightning and they will think you are a rocket scientist. This works well when it comes to year end reviews and they are the ones providing feedback, however the current management staff seems to have ulterior motives and discriminate against certain employees.

    Cons

    The first few years I worked at INC were amazing. Management recognized that I was a valuable asset to the company and let me kind of march to the beat of my own drum - back then I was motivated and had a desire to make a difference and do well with my projects. I'd even check my work email in the middle of the night and respond if I happened to wake up and saw a pressing issue that needed to be addressed...Just so they'd have an answer at the crack of dawn when they checked their email and saw my reply. A year and a half ago after our company acquired another company, it was decided that our UK CDA's were more productive than the US CDA's, without providing any proof or metrics whatsoever to explain that rationale. It was just fact because upper management said so. They then started enforcing all of these strict rules regarding time in office which resulted in a horrible morale among employees and caused a high turnover rate. Prior to this, no one ever questioned my laid back demeanor. All of a sudden they were monitoring everyone's "in office time" and were disciplining individuals for being at their desk at 9:35 instead of 9:30. They act as if this strictness has lessened these past few months but it's still there - they just aren't vocal about it. A month ago, they fired every single CDA I in the company and most if not all of the CDA's in the UK. I was greatly affected by this because I was then forced to be the lead for several studies without being given any heads up or training or warning I was just thrown to the wolves and have felt like I have been drowning ever since and get no support from management. We still have employees coming to work with the Flu because they're scared management will notice they are out sick for multiple days. People are scared to have doctors appointment or any appointment/reason they have to be late for work because the management team is still overly concerned with physical presence in office and not quality of work. I literally loathe every single day that I have to drive into that office - it's just the most depressing environment to have to spend 8 hours in daily.

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  8. Helpful (1)

    "Typical Corporation Increasing Stock Price for Shareholders"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at INC Research full-time

    Pros

    Decent benefits, part-time telecommuting available for some positions. Flexible office hours because of the international nature of clients. Advancement can be achieved through department transfer or obtaining an offer from another company (though should not be the case).

    Cons

    Disorganized power structure. Lack of investment in employees. Poor communication with upper management.

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  9. "I feel appreciated and valued here"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Statistical Programmer in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time for more than 3 years

    Pros

    Decent health benefits; good PTO; flex-hours and work-from-home opportunities; upper management seems invested in my progress; recognition for hard work; local management provides opportunities for advancement/career development; opportunities for cash bonuses but...(see cons); I've been with INC 4 years and have had 2 promotions with a total increase in salary of 60%. I feel appreciated and valued at INC.

    Cons

    There is opportunity for cash bonuses as recognition for hard work on difficult projects but the bonuses are rare and seem to be provided to teams in the larger offices - I don't know that any of my local team members have received cash bonuses but they are all dedicated and hard-working employees; local group has historically been cliquish but local/upper management is now mixing team members on projects so it's improved. Clunky, cumbersome online SOP training system. Overworked statisticians (understaffed) put delivery timelines at risk - I'd like to see more statisticians added.

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  10. Helpful (2)

    "Top Heavy and Low wages"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at INC Research full-time for more than 3 years

    Pros

    End of year 5 business day close, some co workers, some flexibility

    Cons

    Too many to list, starting with no religious or ethnic day off are recognized. Just the regular 4 federal holidays from Jan. - Sept., Lots of favoritism for upper management and HR.

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