ISG (MA) Reviews

Updated Jun 13, 2022

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Found 73 of over 76 reviews

2.9
47%
Recommend to a Friend
42%
Approve of CEO
ISG (MA) Chief Executive Officer Robert M. Reardon (no image)
Robert M. Reardon
28 Ratings
Pros
  • "Work from home at your own pace(in 11 reviews)

  • "ISG is an exciting company to work for with tremendous growth over the last few years(in 5 reviews)

  • Cons
  • "They bought a company with full time investigators then told everyone lies about supplying them with work like they had in the past(in 6 reviews)

  • "There is no formal HR or upper management team, they are ALL related so keep that in mind(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Former Employee, more than 1 year

      Good

      Feb 8, 2017 - Principal Consultant in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work place, good work culture, can learn well about the industry

      Cons

      Less growth, less salary, micro management

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      5 people found this review helpful
    2. 2.0
      Former Employee, more than 10 years

      Garbage Company & Leadership

      Jun 8, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The ONLY reason anyone ever stays with this company is for their co-workers. The PEOPLE are the best and only thing that kept me here so long. That and the availability of remote work and flexibility (which goes out the window with the work load expected).

      Cons

      Upper leadership/management is completely consumed with their own priorities and needs and do not feel the need to listen to any outside input, even that of their most experienced employees and managers. It is their way or the highway, to the detriment of their business, usually. They absolutely do not care one bit about any of their lowly employees if they are not in a "leadership" role or a sales role and the pay they offer is laughable at best, especially given the work they expect. No HR team to appropriately vet complaints and issues. You are expected to do everything for yourself including your time sheet and benefits.

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      3 people found this review helpful
    3. 1.0
      Current Employee, more than 5 years

      STAY AWAY from this company!

      Jun 13, 2022 - Investigator in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good flow of work if you like to travel, weekly pay, and you can pretty much set your own schedule if you're part-time.

      Cons

      Where do I begin? Zero appreciation for the investigators who are the bread and butter for any investigative company. They play favoritism, certain managers will micromanage you, and the system they use for payroll is horrible. This company hires people with little to no experience, to include managers that have absolutely NO field experience at all, and they're responsible for managing seasoned investigators. Upper management is a complete joke. Watch out for "shadow Karen" too. She loves to use the boiler plate speech of "the shadows didn't move in your video for 4 hours" when she's trying to terminate you. She doesn't like people to stand up for themselves and is extremely unprofessional. Another "in charge" person with no field experience. Certain managers will completely change your report to state the opposite of what you observed during surveillance. Other managers will never answer their phone when you call with an update on your file. When asked about raises, was always told that they're not giving them out at the moment, but yet, have no problem with giving free hours to clients on the daily. Company has a very high turnover rate, and understandably so. Lowest paying company out there with the highest expectations. Remember, you get what you pay for. If you like drama, low wages, no appreciation, micromanaging, and having incompetent leadership/management, then this is the company for you! They definitely will not disappoint.

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      1 person found this review helpful
    4. 3.0
      Current Employee

      Customer Service

      Apr 14, 2022 - Client Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They let you work remote and it's a paycheck.

      Cons

      They need to work on their training process.

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    5. 5.0
      Current Employee, more than 3 years

      Great Company

      Jan 20, 2022 - Investigator in Reading, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible when you need time off with issues. Great management. Really nice people in management. Been working for them for 4 years. Hopefully go another 4.

      Cons

      Pay could be better. Especially in these times.

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    6. 5.0
      Current Employee

      SIU Investigator

      Jan 17, 2022 - SIU Investigator in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good management support. No micromanaging.

      Cons

      Nothing to report that is negative

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    7. 1.0
      Former Employee, more than 1 year

      Chaos

      Jan 17, 2022 - Vice President, Account Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great co-workers. Passionate, hardworking collaborators

      Cons

      Lack of leadership. No clear direction for the company

      1 person found this review helpful
    8. 2.0
      Former Employee, less than 1 year

      Not a tenure company

      Dec 1, 2021 - Investigator in Danvers, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get to work from home.

      Cons

      Horrible pay/ limited raises and no 401 contributions

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      1 person found this review helpful
    9. 4.0
      Current Employee, more than 1 year

      Great

      Oct 27, 2021 - Background Investigator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great first job out of college.

      Cons

      no raise opportunity or promotion

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    10. 4.0
      Current Employee, more than 5 years

      Great place to work, weekly pay

      Aug 9, 2021 - Field Investigator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Long standing and well established company, no lay offs or lack of work.

      Cons

      None really to say at all.

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    Viewing 1 - 10 of 73 Reviews

    ISG (MA) Reviews FAQs

    ISG (MA) has an overall rating of 2.9 out of 5, based on over 76 reviews left anonymously by employees. 47% of employees would recommend working at ISG (MA) to a friend and 33% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, ISG (MA) employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at ISG (MA). This rating has improved by 2% over the last 12 months.

    47% of ISG (MA) employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ISG (MA) 3.2 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

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