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Illumina Reviews

Updated 20 Jan 2020

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4.1
83%
Recommend to a Friend
91%
Approve of CEO
Illumina President & CEO Francis deSouza
Francis deSouza
390 Ratings
Pros
  • "It is an exciting, fast paced company where things are always evolving(in 81 reviews)

  • "care to employees welfare; work-life balance(in 66 reviews)

Cons
  • "Some teams have much better work/life balance while other are perpetually stressed out(in 66 reviews)

  • "Fast-paced environment and constant changes in project and management(in 61 reviews)

More Pros and Cons
  1. Helpful (1)

    "Good work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Research Associate II in San Diego, CA

    I have been working at Illumina full-time for more than a year

    Pros

    Engaging work and smart people

    Cons

    Move really fast and decision making is quick

    Advice to Management

    Create realistic timelines

    Illumina2020-01-14
  2. "Is a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Support in Cambridge, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Illumina full-time for more than a year

    Pros

    Great place to work. Nice environment

    Cons

    The salary should be more competitive

    Illumina2020-01-20
  3. "Great place to work"

    StarStarStarStarStar
    Current Employee - Scientist 

    I have been working at Illumina full-time

    Pros

    Great benefits and great people to work with.

    Cons

    Fast-paced environment and constant changes in project and management

    Illumina2020-01-02
  4. "Technical writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Illumina full-time

    Pros

    Ok not so bad at least

    Cons

    Ok not so bad at least salary is paid

    Advice to Management

    Ok

    Illumina2020-01-02
  5. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior SAP Consultant in Toronto, ON
    Recommends
    Neutral Outlook

    I have been working at Illumina full-time for more than 10 years

    Pros

    Great managers and team environment

    Cons

    Low pay For current employees

    Advice to Management

    Pay more to keep employees

    Illumina2019-12-18
  6. "Workplace is getting worse and worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Illumina full-time for more than a year

    Pros

    employee benefits are very nice

    Cons

    The managements try to do micro manage.

    Illumina2020-01-21
  7. "Great company being destroyed by lack of quality processes and subpar management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Illumina full-time

    Pros

    Great infrastructure and events. Innovative and fast paced environment. Good company growth if R&D delivers

    Cons

    1. Below par base salaries 2. Bonus dependent on company financial performance. Bonus not tied to individual performance 3. Quality meltdown: Ops quality and validation teams are good inviduals but untrained and ineffective as the quality processes themselves have holes and are incomplete. For example- projects in manufacturing could be delivered by a functional group without quality or validation oversight. Once deployed there will be gaps attributed to quality but they get shoved under the rug till they become audit findings and then all hell breaks looks 4. Groupism is rampant and unless you know someone, you will be pushed and shoved around without a straight forward career path. Lot of intrusions in your work by people who have the ear of management but have nothing to do with what you are working on. People are looking to move up by playing the blame game and taking credit for other peoples work. Young engineers are sold a dream but are not aware of how their work fits into the whole scheme of things. This mafia mentality is leading to a lot of high performers wanting to change groups or quit the company. Add to this the blindsiding of the VPs by simply providing the info that they need to hear and not the bigger picture leads to a lot of projects delivering solutions that Illumina does not need or may even be against Illuminas best interest. 5. Finance cost centers are poorly set up. Even managers and ADs do not have control over their finances 6. Hiring for the sake of headcount accumulation is rampant. No clear understanding of Illumina needs when creating departments or resourcing leads to over hiring and subsequent layoffs. Lot of smart people working on pet projects which may or may not be in Illuminas best interest. Moreover hiring in plenty causes dilution of team performance and standards. As a result you get few mediocre performers against all high performers 7. Some managers have been promoted into positions in which they have no experience. These managers stall the progress of the group leading to attrition or a lot of unhappy employees 8. Common for some employees to be working 12 hour days while some employees show up to work once in a blue moon. 9 Management wants to preserve status quo rather than make effective changes to benefit the company and the consumers. No appetite for out of the box thinking or using industry best practices. A lot of times you hear " This is how Illumina works" 10. Too many resources are spent on events and non productive activities. Though attractive for a lot of young professionals this causes lack of concentration 11. Bureaucracy and politics: Never before seen level of politics here. Honest employees beware. You are being made use of as pawns for others career growth. Of all the workplace issues, this is the worst. Mutiple people will be working on the same thing. Teams are created and set up only to further peoples influence rather than solving actual issues.

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    Advice to Management

    1. Review and validate business needs prior to opening headcount 2. Support people coming from other companies to change broken processes for the better 3. Change the quality and validation mindset in San Diego 4 Base bonuses on individuals performance in addition to company financials 5. Break the environment of groupism by ensuring leadership has frequent interaction with individual contributors 6. Change finance structure and empower managers to manage their money 7. When promoting internally please ensure the person qualifies for job function, especially for management positions

    Show More
    Illumina2020-01-20
  8. Helpful (3)

    "Okay place to get a job, but not a great place to build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Neutral Outlook
    Disapproves of CEO

    I have been working at Illumina

    Pros

    It's easy to coast if you are reasonably intelligent and don't let yourself get sucked into the constant chaos/drama.

    Cons

    There is little to be gained by putting in extra effort. The same people are in charge of every project regardless of outcomes. Managers are not empowered to motivate employees with pay and promotions; decisions are made at higher levels by people often without direct knowledge of who does what. Strategies, priorities, and budgets seem to change month to month. Whatever you are working on could become obsolete at any time, and no one will be grateful for your efforts. Slick internal communication promoting how great the company is, and emotionally appealing reminders of company's mission featuring people suffering from diseases, substitute for tangible rewards to motivate employees.

    Show More
    Illumina2019-12-21
  9. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manufacturing Technician in Singapore
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Illumina full-time for more than 10 years

    Pros

    Nice employee benefit and work environment. Top management focus and keep improve the safety in workplace.

    Cons

    Fail to recognize long year service employee contributions and efforts

    Advice to Management

    To reduce the high turn over rate, new staff paid higher than long year service staff. Disappointed fans slowly left the ILMN ballpark.

    Illumina2019-12-28
  10. "Need to change management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Generation Specialist in Cambridge, England
    Doesn't Recommend
    Approves of CEO

    I worked at Illumina full-time for more than a year

    Pros

    A lot of benefits and perks. ILMN in SD looks better than ILMN Cambridge UK. Met Francis and was a great moment as he is very cool.

    Cons

    So much time wasted because of useless drama, it's a shame because ILMN had so much potential. Managers are terrible and the HR is useless. Career progression only if you play the game of politics and gossips.

    Advice to Management

    Need managers that embrace Illumina values.

    Illumina2020-01-18
Found 820 reviews