IndiGo Customer Service Executive Reviews

Updated 7 Jul 2020

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4.2
37%
Recommend to a Friend
36%
Approve of CEO
IndiGo Chief Executive Officer Ronojoy Dutta
Ronojoy Dutta
3 Ratings
  1. "good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Executive in Chennai
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IndiGo full-time

    Pros

    benefits and staff travel, airport

    Cons

    pressure, lack of team effort

  2. "Good place to start as ground staff"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Executive 

    I have been working at IndiGo full-time

    Pros

    Proud about working in airport and aviation industry

    Cons

    Pressure, and slow growth Less improvement in salary


  3. Helpful (1)

    "Customer service"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Amritsar
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IndiGo full-time for more than a year

    Pros

    Awesome work Trainings Software knowledge Congenial environment Staff

    Cons

    To many trainings Passenger behaviours Some time cab routing issue To many software Error free

  4. "Highly skilled in greeting passengers in a polite manner. Professional and neat appearance."

    4.0
    Current Employee - Customer Service Executive in Mumbai

    I have been working at IndiGo full-time for more than a year

    Pros

    Positive work environment for working in indigo

    Cons

    no negative points found in indigo

    Continue reading
  5. Helpful (1)

    "Greatest airline Indigo"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Thiruvananthapuram
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IndiGo full-time for more than 5 years

    Pros

    Best place to work, Good management

    Cons

    Learnt to handle things on immense pressure. No Cons!

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  6. "Worst place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Chandigarh
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at IndiGo full-time for more than a year

    Pros

    Staff travel,brand value, moderate compensation

    Cons

    Station level management sucks,bad experience with HR, nobody bother abt employees,all biased

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  7. "Awesome experience of working"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Executive Customer Services in Chennai
    Recommends
    Approves of CEO

    I worked at IndiGo full-time for more than 3 years

    Pros

    As INDIGO says, Its a Great Place to Work for.

    Cons

    They should have to have more manpower

    Continue reading
  8. "Senior customer service executive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IndiGo full-time

    Pros

    Only airline which is growing at a rapid rate

    Cons

    Expected a better management & value our internal customers.

  9. Helpful (1)

    "Great experience altogether"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Executive in Bhubaneshwar
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IndiGo full-time for more than 3 years

    Pros

    Staff travel discount , on time salary , great team of enthusiastic people, support from HR , Yearly appraisals

    Cons

    Less salary as compared to Inputs given, nepotism, biasing

    Continue reading
  10. "Good Airline"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Hyderābād
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at IndiGo full-time for more than 3 years

    Pros

    Some of the best reasons to work at IndiGo is will get to learn lot of things specially we use to have Multitasking not only Reservations and ticketing we use to perform at all the allocations like boarding gates, Arrivals, Check Inn counters, Ramp and by working at all these allocations we use to get learn lot of things and that was awesome and each day would be a new like new faces new challenges and Give service from the Heart to all passengers not only who flys with IndiGo but all

    Cons

    Downsides working with indigo is like should not stick with the company as the growth is very less best thing is learn as much as you can if you find and opportunity than move on

Found 11 reviews