IndiGo Customer Service Reviews | Glassdoor.co.in

IndiGo Customer Service Reviews

Updated Sep 27, 2019

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4.1
80%
Recommend to a Friend
100%
Approve of CEO
IndiGo CEO Ronojoy Dutta
Ronojoy Dutta
5 Ratings
  1. "Support Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mumbai
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IndiGo full-time for more than 5 years

    Pros

    free dinner, travel allowance, health insurance

    Cons

    long working hours till late nights

    Advice to Management

    raise the salary

    IndiGo2019-09-20
  2. "Customer service officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hyderābād
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at IndiGo full-time for more than a year

    Pros

    Good working environment,nice growth if u sustain

    Cons

    Lots of work pressure and management

    Advice to Management

    Nope

    IndiGo2019-09-27
  3. "Best"

    StarStarStarStarStar
    Current Employee - Customer Service in New Delhi
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IndiGo full-time for less than a year

    Pros

    Awesome company and employees as well

    Cons

    Nothing to share with anyone

    IndiGo2019-09-07
  4. "Customer service Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Officer in Mumbai
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IndiGo full-time for less than a year

    Pros

    amazing place to learn in depth meaning of customer service

    Cons

    Work pressure is very high

    IndiGo2019-08-29
  5. Helpful (1)

    "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Amritsar
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IndiGo full-time for more than a year

    Pros

    Awesome work Trainings Software knowledge Congenial environment Staff

    Cons

    To many trainings Passenger behaviours Some time cab routing issue To many software Error free

    IndiGo2019-08-17
  6. "air hostess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Airline Operations & Customers Services in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IndiGo full-time for more than 3 years

    Pros

    my previous jobs were relatable to service industry.

    Cons

    when iam willing to work with this great company .. i dont see any downsides.

    Advice to Management

    i have been working with service industries since last 3years . hopefully you can hire me as added advantage to your company.

    IndiGo2019-07-24
  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IndiGo full-time for more than 3 years

    Pros

    Great experience with IndiGo Airlines

    Cons

    Nothing to change in indigo airlines

    Advice to Management

    Nothing

    IndiGo2019-06-15
  8. Helpful (1)

    "Loving Jobs At Airport"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Airline Operations & Customers Services in New Delhi

    I have been working at IndiGo full-time for more than 8 years

    Pros

    I Loved Work At The Airport..

    Cons

    Nice experience Working At Airport..

    IndiGo2019-06-09
  9. "Highly skilled in greeting passengers in a polite manner. Professional and neat appearance."

    StarStarStarStarStar
    Current Employee - Customer Service Executive in Mumbai

    I have been working at IndiGo full-time for more than a year

    Pros

    Positive work environment for working in indigo

    Cons

    no negative points found in indigo

    Advice to Management

    no

    IndiGo2019-05-25
  10. Helpful (1)

    "Greatest airline Indigo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Thiruvananthapuram
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IndiGo full-time for more than 5 years

    Pros

    Best place to work, Good management

    Cons

    Learnt to handle things on immense pressure. No Cons!

    Advice to Management

    Felt perfect

    IndiGo2019-05-01
Found 38 reviews