IndiGo Customer Service Reviews | Glassdoor.co.in

IndiGo Customer Service Reviews

Updated Jun 15, 2019

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Found 31 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
100%
Approve of CEO
Ronojoy Dutta
2 Ratings
  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IndiGo full-time for more than 3 years

    Pros

    Great experience with IndiGo Airlines

    Cons

    Nothing to change in indigo airlines

    Advice to Management

    Nothing

    IndiGo2019-06-15
  2. Helpful (1)

    "Loving Jobs At Airport"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Airline Operations & Customers Services in New Delhi

    I have been working at IndiGo full-time for more than 8 years

    Pros

    I Loved Work At The Airport..

    Cons

    Nice experience Working At Airport..

    IndiGo2019-06-09
  3. "Highly skilled in greeting passengers in a polite manner. Professional and neat appearance."

    StarStarStarStarStar
      Current Employee - Customer Service Executive in Mumbai

      I have been working at IndiGo full-time for more than a year

      Pros

      Positive work environment for working in indigo

      Cons

      no negative points found in indigo

      Advice to Management

      no

      IndiGo2019-05-25
    • Helpful (1)

      "Greatest airline Indigo"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Executive in Thiruvananthapuram
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at IndiGo full-time for more than 5 years

      Pros

      Best place to work, Good management

      Cons

      Learnt to handle things on immense pressure. No Cons!

      Advice to Management

      Felt perfect

      IndiGo2019-05-01
    • "Worst place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Executive in Chandigarh
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at IndiGo full-time for more than a year

      Pros

      Staff travel,brand value, moderate compensation

      Cons

      Station level management sucks,bad experience with HR, nobody bother abt employees,all biased

      Advice to Management

      Fir Managers- don't get influenced by others just bcoz of they takes care if ur household and make you feel like king for no good reason

      IndiGo2019-05-25
    • Helpful (1)

      "I worked there for one year it was good learning experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in North West
      Recommends

      I worked at IndiGo full-time for less than a year

      Pros

      Staff travel benefits to you and your family

      Cons

      Work load hectic job too much noise

      Advice to Management

      Please provide staff rotations

      IndiGo2019-04-24
    • "custermer service officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service in Chennai
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at IndiGo full-time for more than a year

      Pros

      the best reason to work here is meeting lots of new people around and helping them is the best part.

      Cons

      if u dont work with heart wverything will be worst

      IndiGo2019-03-26
    • "IndiGo"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service in Bhubaneshwar
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at IndiGo full-time for more than 3 years

      Pros

      No homework, one of the best places to work if you like dealing with new faces everyday. Cheap Travel

      Cons

      Not just IndiGo. Any aviation sector you'd have to face unhappy passengers or not so understanding people I would say. This is for a person with patience job.

      IndiGo2019-02-27
    • "customer service officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Officer in Calcutta
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at IndiGo full-time for less than a year

      Pros

      nice environment to work. training is the best part of the whole process. great managers-always ready to assist

      Cons

      work pressure odd timings improper behavior of senior staff towards new joinees

      Advice to Management

      should provide better pay and flexible shifts

      IndiGo2019-01-10
    • "Best place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Officer in Pune
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at IndiGo

      Pros

      Great place to work.,airticket benefits.,nice environment

      Cons

      Nothing but try to increase sum salary amount

      Advice to Management

      Nil

      IndiGo2018-08-16
    Found 31 reviews