Indigo Books & Music Reviews | Glassdoor.co.in

Indigo Books & Music Reviews

Updated Jul 20, 2019

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Found 601 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
79%
Approve of CEO
Indigo Books & Music CEO Heather M. Reisman
Heather M. Reisman
248 Ratings
Pros
Cons
  • "Minimum wage, day time staff can suck sometimes(in 76 reviews)

  • "No room to grow, no full-time positions(in 41 reviews)

More Pros and Cons
  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Windsor, ON
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Indigo Books & Music part-time for more than a year

    Pros

    Good employee benefits and coworkers.

    Cons

    Very focused on pushing sales on customers

    Indigo Books & Music2019-07-20
  2. "Staff are passionate about what they do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON

    I worked at Indigo Books & Music part-time for more than 3 years

    Pros

    - Staff discount - Opportunity to work with fellow book-lovers

    Cons

    - Little opportunity for advancement

    Indigo Books & Music2019-07-12
  3. "Sales representative"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Indigo Books & Music part-time

      Pros

      Employee discounts, everyone is super nice and welcoming, nice work environment

      Cons

      Early shifts, Small paycheck, hard to get hours

      Indigo Books & Music2019-07-11
    • "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I have been working at Indigo Books & Music full-time

      Pros

      People are passionate and talented

      Cons

      Leadership is all over the place

      Indigo Books & Music2019-07-09
    • Helpful (1)

      "Love it."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Experience Leader 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Indigo Books & Music part-time

      Pros

      Very positive experience. Manager has been so understanding, as well as the rest of the staff. Everyone is very genuine and seems to actually care about you.

      Cons

      Sometimes it can be stressful.

      Indigo Books & Music2019-07-02
    • "Books!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Victoria, BC
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at Indigo Books & Music part-time for more than 5 years

      Pros

      Working around books and people!

      Cons

      Management at the Regional level was awful, expected so much from people and paid next to nothing

      Advice to Management

      Treat your employees better :)

      Indigo Books & Music2019-07-19
    • "It was OK. Senior managers need better social training."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Experience Representative in Toronto, ON
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Indigo Books & Music part-time for less than a year

      Pros

      The environment was very laidback and relaxed even during sales events. Coworkers were generally very nice and easygoing and had an positive outlook towards their work. Regular customers were very kind and friendly towards the employees and were treated like close friends. The employee discount was very useful especially if you enjoy buying alot of books and toy items.

      Cons

      Some customer experience managers were very rude and disrespectful to those who worked below them treating them any way they'd like while others seemed lazy and unconcerned about their duties as managers. It was very difficult to find managers who were both professional and competent at their jobs and respectful and empathetic towards their employees.

      Advice to Management

      Senior Management needs more individuals with higher EQ.

      Indigo Books & Music2019-07-18
    • "Leading by caring about the team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Associate Director in Edmonton, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Indigo Books & Music full-time for more than a year

      Pros

      If you want to lead by example, be rewarded through your efforts and be team first, great place to work

      Cons

      Not fully baked in processed yet, but that is part of the good as well

      Advice to Management

      Stay the course , lead w the vision.

      Indigo Books & Music2019-07-03
    • "Solid"

      StarStarStarStarStar
        Current Employee - Senior Financial Analyst 

        I have been working at Indigo Books & Music full-time

        Pros

        Discount on books was great

        Cons

        Challenging industry makes for a different culture

        Indigo Books & Music2019-06-28
      • "Would've been okay, if not for managers"

        StarStarStarStarStar
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Experience Representative in Ottawa, ON

        I worked at Indigo Books & Music part-time for more than a year

        Pros

        Employee discount is 30% off most products, which I definitely took advantage of

        Cons

        Managers were generally pretty rude to us, except to a few employees that sucked up enough. Also, very often pulled the old "schedule you for exactly 39 hours week so we don't have to give you full-time benefits" or "one by one give you all the responsibilities of another manager, but not actually promote you or change your pay" nonsense, which I have very little patience for.

        Indigo Books & Music2019-07-09
      Found 601 reviews