InfoCision Employee Reviews about "great people"

Updated 22 Mar 2018

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2.4
32%
Recommend to a Friend
54%
Approve of CEO
InfoCision CEO Craig Taylor
Craig Taylor
178 Ratings
Pros
  • "Great people to work with who are willing to teach you(in 21 reviews)

  • "Opportunity To Work From Home Benefits(in 20 reviews)

Cons
  • "Low pay, high turnover, and not much room for advancement(in 23 reviews)

  • "Executive decision to cut call center staffing has resulted in poor Communicator training and development; poor client campaign results(in 21 reviews)

More Pros and Cons

Reviews about "great people"

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  1. Helpful (7)

    "High Stress/ Low Pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Representative in Montrose, OH
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at InfoCision full-time for less than a year

    Pros

    Opportunity to meet great people on a peer-to-peer level and develop friendships. It is a good place to for someone right out of college to develop a real life understanding of business and business politics.

    Cons

    Pay for account staff is about 20% less than industry standard with those in IT seeing greater disparity. Stress level for all is off the charts and salary does not compensate for the detrimental effects. Women on account staff can work their way up the ladder but you have to be comfortable stroking the egos of the men ahead of you. Executives accept you if you are a Stepford woman...you must look alike, act alike and talk alike to succeed. If you are the type of person who comes to work to do their job to the best of their abilities and refuses to play the office politics game---this is not the place for you--you will not be permitted to succeed. When account staff leave their positions, they generally do not fill that position from outside the company and will push the abandoned accounts to current staff with little consideration of workload levels and employee burn out. Unfortunately, this results in clients not receiving the level of service they deserve. Executive decision to cut call center staffing has resulted in poor Communicator training and development; poor client campaign results. However, the Account Staff is blamed for the poor results and promotions withheld as a result. Account Staff is not culturally diverse.

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    InfoCision2018-03-22
  2. Helpful (1)

    "Data Analyst"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InfoCision full-time

    Pros

    Great people to work with who are willing to teach you.

    Cons

    The company is on lower end of pay and was getting rid of many great things to save money

    InfoCision2017-09-03
  3. Helpful (10)

    "It's great until you realize what you're doing and how things really are ..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telecommunicator | VR Recruiter | Customer Service Representative in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InfoCision full-time for more than 3 years

    Pros

    - Great pay, not the best in the industry, but definitely not the worst. - Bonuses are nice - Campaigns are interesting - Some people are great to work with - Paid training is great - Supervisors can be helpful

    Cons

    - Too formal of a dress code for what you're doing, especially because no one but co-workers and supervisors see you. - The pay is definitely not enough to balance out the emotional and psychological stress you deal with from the people that you call. - The bonuses are nice when you manage them. You seemingly have to bend over backwards in order to maintain top performance, though. - At first you think you'll be doing only one section, and for the most time you are. But sometimes Volunteer Recruitment doesn't have enough calls so you find yourself doing tech calls, sales calls, handling Time Warner Cable, Political, etc. And depending on te section, you really are hounding people for money - all the time. Those whom you call constantly say I'm on the DNC and so forth and really don't want to talk to anyone and yet Infocision programs into the dialer so that means these people are sometimes getting called at least 3 times a day and getting any money out of them -- no matter what the cause, is similar to pulling teeth without any anaesthetic. It's painful for the both of you and if you don't walk away at the end of every day with a headache - you can rest assured that you at least sponged some money from people that really couldn't afford it for campaigns that really should be helping them sometimes or for campaigns for faith healer frauds that live in great big mansions while their cultlike fellowship dies around them, or worse, you're raising money for political reps from the disabled - 'limited income' people that make probably under $1,ooo a month that those reps don't care to represent. - Rules are strict and often based on favoritism - several fellow communicators can talk trash to those whom they are calling or who call in and yet if you do the same, you'll be penalized. Sometimes you are put through 'counseling' but then for less severe offenses, you can be fired at the drop of a hat. - And all forbid if you are terminated because then you will be gossiped about by every supervisor that can when a new possible job calls to check on previous employers. SEVERAL former employees I have spoken with have admitted that it took them months to be able to find work after Infocision until they learned, as I did just why that was. We finally get that one possible employer that is honest about how brutal Infocision is with their 'reviews', actually coming close to the illegal level of 'blacklisting' by sharing more than just wage, position, the length of employment, and the reason for termination. They take it to the next step of spilling the beans about the little reports on performance, behavior, call quality, and even personal opinion of you and often have been known to exaggerate circumstance as well as fabricate some things from thin air, then lastly they will state their opinion quite openly on whether they think the person who called them should hire you or not.

    InfoCision2017-04-20
  4. "Business Analyst"

    4.0
    Former Employee - Anonymous Employee 

    I worked at InfoCision full-time

    Pros

    Great company atmosphere, great people

    Cons

    had a difficult time setting up work to be effective

    InfoCision2017-01-18
  5. Helpful (4)

    "Overworked"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Austintown, OH
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at InfoCision

    Pros

    Buildings are really nice and the people are great. You can meet really great people working there. Dress code is professional casual.

    Cons

    Lack of appreciation of most talented people. Workload keeps increasing. People leave and are not replaced, they just make others keep doing more. Very top-heavy. So many VP and Directors to tell you what to do.

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    InfoCision2016-12-07
  6. "I.T."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Medina, OH
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at InfoCision for more than a year

    Pros

    Great People to work with.

    Cons

    future of company seems questionable

    InfoCision2016-09-29
  7. "Hard Job"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Communcator in Huntington, WV
    Doesn't Recommend

    I worked at InfoCision full-time for more than a year

    Pros

    Good money, challenging, great people to work with

    Cons

    People swearing and yelling at you constantly

    Continue reading
    InfoCision2016-08-29
  8. Helpful (6)

    "Good people but Very Top Heavy"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Green, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InfoCision full-time for more than a year

    Pros

    Good environment, The people are great....Very Welcoming for the most part. Lots of different options and opportunity to grow. Very easy to get hired if you are looking for a job while you are still looking for jobs.

    Cons

    High turnover due to extremely low pay. Not a competitive wage for the industry. They are sales people, you will get sold a job and a pipedream...You may even get sold a promotion with promise of better pay in the future or better "Bonus" opportunity. A lot of the support staff never see that bonus though because it is dependent on things you absolutely can not control...i.e. employee hours, retention etc. They will always try to put a positive spin on things but the truth is they will take advantage of you if you let them. They will continue to assign you more and more tasks letting you think it will benefit you in the future if you "prove yourself" Its all just a pipe dream though. There are too many executives and directors with unbelievably high price tags eating up the payroll budget preventing the people who actually work hard to get a decent livable wage. So you end up wasting years of your career chasing the Infocision Dream until you get brave enough to find something better.

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    InfoCision2016-08-19
  9. Helpful (1)

    "bad"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Representative in Dayton, OH
    Doesn't Recommend
    No Opinion of CEO

    I worked at InfoCision full-time for less than a year

    Pros

    The only true pro I can think of you get paid weekly and meet pretty great people

    Cons

    I have no idea where to start the training was sub par its a week training about the products for the most part its home security. Then they just throw you on the phone so for the first day your just stumbling over your words because you weren't prepared for the script. Then people you are calling are pretty upset cause they just talked to someone from infocision the day before. There virtually no training on the billing system so if you get a sale you gotta hope someone is near to help you or your waiting for 20+ minutes and usually by then you lost your sale. This is the last for now the bonuses are kinda impossible to get. I'm order to even get close you have to sell at least 3 security systems a day for a week and lets be honest if you can do that you can be a car salesmen and get twice as much. They only pat minimum wage to. So thats not much for what you have to deal with.

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    InfoCision2016-07-05
  10. Helpful (6)

    "Account Representative"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Account Representative in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at InfoCision for more than a year

    Pros

    The ability to work with great people within department.

    Cons

    Low pay and long hours. Company treats employees like commodities and lets talent leave. Extremely high turnover due to poor management.

    InfoCision2016-06-05
Found 21 reviews