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Ingeus Reviews
187 reviews
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Jack Sawyer
48 Ratings
Pros
"Ingeus has a very good approach to work life balance" (in 7 reviews)
"Decent philosophy of helping people back in to work but see cons" (in 8 reviews)
Cons
"Unrealistic targets if delivering frontline services" (in 18 reviews)
"Senior management is poor, lacks concise, clear direction" (in 13 reviews)
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"Great manager and people"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Ingeus full-time (More than 3 years)
Pros
Flexible working
Great manager who understands the importance of developing your staff.
Executive value your contribution and invite feedback and act on it or let you know why they cannot.Cons
None for now as they’ve actively worked on them over the past few years
Advice to Management
Continue to keep staff regualarly informed about what’s happening in the business it’s a positive thing!
Ingeus 2019-02-27 11:59 PSTHelpful (2)
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"Administrator"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at Ingeus full-time
Pros
Good Life cover and other Benefits
Cons
Very target driven - if you can call that a con
Ingeus 2019-02-02 06:15 PSTHelpful (1)
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"Worst senior management I have had the displeasure to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Ingeus full-time (More than 5 years)
Pros
Prior to Theresa Rein, the founder, leaving there was a great atmosphere and I enjoyed being able to help people in a supportive company.
Cons
Since Theresa Rein left and the American finance organisation took over the organisation went through multiple redundancies and the environment soured. The targets were increasingly difficult to meet through no fault of the advisors, and whilst I met my own targets it was awful to watch colleagues dragged over the coals for things they had very limited control over.
The management during this time was pretty much non-existent as anyone capable jumped ship to better opportunities and all that was left were the people who wouldn't have succeeded had this not happened and who frankly did not have a clue what they were doing.
The direct manager we had did not care one bit about the staff and was only interested in jockeying for position for what would come after the work programme contract had finished, and this seemed common across the other managers that we had contact with.
At the point at which I took voluntary redundancy there were more people that wanted to leave than wanted to stay. If that doesn't say all you need to know about Ingeus then I don't know what else will help.Advice to Management
Stop spending your time responding to reviews on here, and from the looks of things organising a campaign to boost your rating, and take a look at how under your stewardship the organisation has gone from one of the best companies to work for in the Times top 100, to one that the best staff within the welfare to work industry will likely avoid
Ingeus 2019-03-13 09:27 PDTHelpful (2)
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"Would not recommend to work at Ingeus"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Ingeus full-time (More than a year)
Pros
-Able to work from home 2 days a week
-Friendly colleagues
-Flexible starting hours
-Convenient location of officeCons
-Some of the managers that I dealt with were incompetent in my opinion (A bad workman blames his tools).
-During my time there, I worked on several projects that were poorly managed leading to loads of stress and overtime to get them done on time.
-Did not follow their own Policies and Procedures properly at times in my opinion
-Felt that I was not appreciated for my contributions at times
-Felt that the pay was low considering the role and location (Central London)Advice to Management
Take a look at providing more training to managers in the IT Department, or replacing them with new people. Also, do the same for the HR Staff so that you have a robust team in place.
Ingeus 2019-01-16 03:57 PSTHelpful (2)
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"Finance"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Ingeus full-time
Pros
Wealth of skills and experience
Working towards making a difference
Hard working colleaguesCons
Poor work life balance
Lack of structure
Travel that was not always purposeful
Very reactive environmentIngeus 2019-01-13 05:57 PST![Ingeus Logo]()
"Great people and leaders"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Ingeus full-time
Pros
Keep people informed
Flexible approach to working
Clear and inspirational leadership
Importance of colleague wellbeingCons
The nature of contracts means some difficult times in the later stages.
Advice to Management
Continue to care enough to recruit the right people and support those people you have. Personally coming here has been a revelation as to what having a supportive manager can do to impact your work and home life balance.
Ingeus 2018-12-19 07:22 PSTHelpful (3)
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"Positive experience - 6 years and I now know my stretch!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Ingeus full-time (More than 5 years)
Pros
A variety of opportunities to achieve much job satisfaction. Room to develop if you are driven and creative. Great pay and rewards if you over perform. Access to certified training. Relatable management (mostly).
Cons
Extremely fast paced - Advisors roles have a shelf life - could risk burn out if not supported properly by management. Definitely a job for hard workers and high achievers!
Advice to Management
Work/life balance - reviews to be ongoing. Regular job shadowing essential to understand the needs of the business and improve cross department relations and potential to develop skills to retain good staff.
Ingeus 2018-12-06 16:15 PSTHelpful (2)
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"Was good but..."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Ingeus full-time (More than 3 years)
Pros
Feeling of helping people
core 'goals' are laudableCons
VERY corporate now
It's who you know not what you knowAdvice to Management
Listen to the staff before, during and after edicts from on high
Ingeus 2018-11-13 08:41 PST![Ingeus Logo]()
"OK"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at Ingeus full-time
Pros
Flexible working - if your job title allows it.
Friendly Environment
Birthday leaveCons
Would be great if we got annual bonus
Ingeus 2018-10-23 01:42 PDTHelpful (3)
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"Tough job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Ingeus full-time (More than a year)
Pros
Nice team. Pay was ok but no movement My last manager was good but she was number 7 in two years
Cons
7 managers in 2 years. Little support after serious event at work which have had to get counselling since leaving. Targets used to get rid of recent underperforming staff despite good track records. Make staff feel bad and lose confidence in there skills. Has staff with excellent previous experience and skills but refuse to acknowledge or use. Left before it drained the life and my mental health completely out of me
Advice to Management
Support staff don’t tell them the are rubbish at their jobs and that they need to be more resilient ( yes full days training on that).
Ingeus 2018-10-04 02:14 PDT
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