Ingeus Employee Reviews about "senior management"

Updated 10 Jul 2020

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Found 18 of over 293 reviews

4.1
81%
Recommend to a Friend
87%
Approve of CEO
Ingeus Chief Executive Officer  Jack Sawyer (no image)
Jack Sawyer
90 Ratings
Pros
  • "Good pay and friendly environment(in 13 reviews)

  • "Good Salary and employee benefits, Company values and culture(in 11 reviews)

  • Cons
  • "Bad management unrealistic targets(in 18 reviews)

  • "No support from other senior management(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "senior management"

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    1. 4.0
      Former Employee, more than 8 years

      Enjoyable organisation to work for

      10 Jul 2020 - Performance and Delivery Manager in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good L&D, supportive senior management

      Cons

      Middle management often less than operationally focused - lost sight of people

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    2. 2.0
      Former Contractor, less than 1 year

      Bad experience

      29 Apr 2020 - Business Analyst in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good support from line manager

      Cons

      No support from other senior management

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    3. 1.0
      Former Employee, more than 1 year

      Not a great company

      6 Jun 2019 - Finance in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working with my immediate colleagues.

      Cons

      This company probably has the worst bunch of senior managers (Directors) I have ever encountered. Their behaviours don't match the company values. I was shocked to see how poorly they treat their employees bearing in mind the kind of work they do. Senior managers make a big thing about saying they listen to employee's feedback, but nothing changes. Even the HRD has no time for you. She just tells you to look things up on the portal. She really needs to find out what a modern HR function looks like.

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      5 people found this review helpful
    4. 3.0
      Former Employee

      Ignore really negative reviews, this is a decent place to work

      3 May 2017 - Business Development in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the negative reviews on here are quite extreme and I wonder if the company’s profile is being trolled by someone. I worked here for a number of years and wanted to give a more considered review. Ingeus has strong values and approachable senior management who are respectful and genuinely care. You'll be in a team with great, fun people who work collaboratively. You are guaranteed to make amazing friends. Policies such as flexible working have recently been introduced and a good work life balance is encouraged.

      Cons

      The company has grown quickly in a short space of time. People who worked here when it was a much smaller organisation sometimes take business decisions personally rather than acting professionally. Whilst Ingeus is still a good place to work a some of the fun has gone as it has grown and diversified. There hasn't been a pay rise for several years. At the same time large dividends are paid out to shareholders. You’ll find that line managers are generally "nice people" but can lack the skills to properly manage and progress staff. You have to fight for your personal development, rather than training and progression being encouraged as a matter of course.

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      2 people found this review helpful
    5. 1.0
      Current Employee

      It is easy to see why everyone at Ingeus is stressed

      13 Oct 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the other advisors are nice and know exactly how you feel

      Cons

      A shambles. This company is in meltdown. The managers have a nasty streak and it gets worse each week. Many advisors are now depressed and are extremely anxious to find another job. The lucky ones have already left. Managers have no intelligence. It seems that the senior managers have real contempt for their staff. Everyone can see how bad things are in this company yet no-one in management is prepared to acknowledge it. An open, honest and frank discussion is needed. The amount of staff, including management, that have left this company in the last year is unsustainable. The CEO of Providence needs to be informed of how badly this company is being run. A lot of the admin is just to pacify DWP and tick boxes. Clients are getting harder to place into sustainable employment.

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      14 people found this review helpful
    6. 1.0
      Former Employee, more than 3 years

      Grim

      11 Nov 2015 - Employment Advisor in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Salary - Friendly colleagues (asides management)

      Cons

      - Abysmal tea in the vending machine - Wildly unachievable targets - The company is rife with intense pressure and stress - Clients being 'parked' as they are deemed too difficult to help thus resulting in people being given a substandard service - Culture of expectation to give more and more of your time than is necessary - People coming in over an hour early and leaving an hour later as well as spending lunch working at their desk due to pressure to reach targets - PDM's who refuse to get their hands dirty and who are very good at telling rather than doing - Out of touch senior management as to the reality of the job Leaving the business was one of the best decisions I ever made - take heed or reviews and go nowhere near this business, otherwise you will regret it.

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      15 people found this review helpful
    7. 1.0
      Current Employee

      Toxic waste land

      1 Sep 2016 -  in Nottingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are generally all lovely, approachable, happy to lend a hand when you need.

      Cons

      Management for the most part are awful people- they are only happy when you're working 60 hours a week. Most senior managers have only ever worked at ingeus so the company is insular, reluctant to change, never innovative and stunted as even senior managers have only really ever been employment advisors, which means they lack simple management skills. The company is going to the wall and everyone feels really insecure - people openly talk about how Ingeus will be sold by its VC owner if we're not profitable enough and about how we are all out of a job if we don't win the next iteration of the work program. It feels like a sinking ship.

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      9 people found this review helpful
    8. 3.0
      Former Employee, more than 5 years

      I worked near the national stadium

      14 Sep 2015 - Employment Advisor in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The tube station was across the road from the building

      Cons

      You will meet the worst humanity has to offer. Aggressive, uneducated, ignorant, lazy, arrogant, sneaky and poor social skills - that's enough about the PDMs, let's talk about the clients. Your small caseload will be long term sick and long term never done a days work in their lives. Your job is to get 8 people per month into work lasting more than 6 months. You will have to see 12 of these deadbeats per day, whilst undertaking endless pointless admin work against a backdrop of your manager shouting at you and threatening to sack you. Even if you can resist the urge of giving your pdm a back handed slap, this job will drain any goodness you may have and you will end up hating unemployed people. You will probably give some serious consideration to taking your own life. I could not put into words or convey how horrible this job has become. The PDM in my office was hated by the whole company yet she was held up by senior management as the troubleshooter. Maybe this had more to do with her low cut tops ( it certainly wasnt because of her ability as she didn't have any as a manager) Her presence would make you want to vomit. Management have a contemptuous attitude towards staff. They will remind you daily of how grateful you should be for getting paid a decent salary. ( btw, What they pay you is not enough to put up with all the things in this job)

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      13 people found this review helpful
    9. 1.0
      Former Employee

      Yippee - I've escaped. Crack open the champers !!

      5 Nov 2015 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Paid holidays. paid holidays... paid holidays

      Cons

      It saddens to to see the demise of this organisation. Management have SERIOUSLY lost the plot. The job is awful and no one gives a damn. Targets are serioulsy high given the clients. PDMs are bullied so they bully advisors. I am releived to have been offerred another job. The PDMs are not qualified for the role and advisors who would be good at the role are over looked! Senior management needs to go. Too many hangers on at the top. I am not sure what they are all doing!! Even the founder left!!!!

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      15 people found this review helpful
    10. 1.0
      Former Employee

      I feel sorry for those that are still there

      16 Feb 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The money and the other advisors

      Cons

      Management are pond life. Clients are very difficult. They poo on the office floor. The purpose of the jobs is to get the dregs into work. Yeah right. You couldn't even sanction or shame these people into work. This company is a joke. I worked in wp and every pdm was an imbecile. Uneducated, idiotic and aggressive. The last two were pigs. They were hated by everyone. Thankfully they were forced to leave. Senior management should be flogged. This firm is run by clowns. The goal post is moved daily and this job will make you Unwell. This company is being run into the ground. DWP need to see how bad it is.

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      9 people found this review helpful
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