Ingeus Employee Reviews about "senior management"

Updated Jul 10, 2020

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Found 18 of over 314 reviews

3.9
76%
Recommend to a Friend
84%
Approve of CEO
Ingeus Chief Executive Officer  Jack Sawyer (no image)
Jack Sawyer
99 Ratings
Pros
  • "Good pay and friendly environment(in 13 reviews)

  • "Good Salary and employee benefits, Company values and culture(in 11 reviews)

  • Cons
  • "Bad management unrealistic targets(in 18 reviews)

  • "No support from other senior management(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "senior management"

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    1. 4.0
      Former Employee, more than 8 years

      Enjoyable organisation to work for

      Jul 10, 2020 - Performance and Delivery Manager in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good L&D, supportive senior management

      Cons

      Middle management often less than operationally focused - lost sight of people

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    2. 2.0
      Former Contractor, less than 1 year

      Bad experience

      Apr 29, 2020 - Business Analyst in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good support from line manager

      Cons

      No support from other senior management

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    3. 1.0
      Former Employee, more than 1 year

      Not a great company

      Jun 6, 2019 - Finance in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working with my immediate colleagues.

      Cons

      This company probably has the worst bunch of senior managers (Directors) I have ever encountered. Their behaviours don't match the company values. I was shocked to see how poorly they treat their employees bearing in mind the kind of work they do. Senior managers make a big thing about saying they listen to employee's feedback, but nothing changes. Even the HRD has no time for you. She just tells you to look things up on the portal. She really needs to find out what a modern HR function looks like.

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      5 people found this review helpful
    4. 1.0
      Current Employee

      Not the best

      Aug 1, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Engineer level the and mid level management the team is superb and have improved the environment a lot in a short space of time.

      Cons

      Senior management is poor, lacks concise, clear direction. No chartered or planned pathways for career progression. Contractor heavy at senior level with not the right experience or skill set.

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      5 people found this review helpful

      Ingeus Response

      Managing Director

      Thank you for taking the time to write a review. It’s disappointing to read your concerns about senior management and career progression. I would really encourage you to meet with your line manager to look into the wide variety of development opportunities available to employees. Last year we awarded 22 scholarships for people to undertake work-related qualifications and 73 employees completed personal development courses following the 2017 personal development review process. Furthermore, all colleagues have access to a suite of over 100 online personal and professional development resources through our online learning platform, iCareer. It would be good to hear more about your thoughts around the communication of a clear vision and direction. We’ve been working hard this year to do more to talk about our strategy and future plans and I’d really like to get your thoughts about what more we could do. Please do contact me directly or discuss it with your line manager so that they can feed it back.

    5. 2.0
      Current Employee, more than 3 years

      Don't ignore the negative reviews

      May 9, 2017 - Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some great, hardworking staff who care about the clients and their colleagues. Despite no pay rise they still pay well for the industry.

      Cons

      Poor communication across all tiers of management. Staff are treated as numbers not people. Recent round of redundancies has shown the organisations true colours, advisors have been selected for redundancy on a very unfair, performance based process that has substantial inconsistencies, Advisors have been compared against each other who work in completely different roles, performance data used for some advisors dates back to 2014/15 and is compared against data used for advisors from the second half of 2016. There has been no accounting for differences in caseloads, changes of caseloads, sizes of caseloads, different roles. It has in the main been completely unfair. HR and senior management have supposedly 'listened' to people's concerns around this process but have been unwilling to change most things. An interview process would have been a much fairer method of selection and if Ingeus was forward thinking and looking for the right staff to deliver the next contract which is primarily ESA clients then this is what they would have done, instead they will be left with a high proportion of advisors who have little experience of working with the client group and actually dont want to and staff who have poor sickness and conduct records but because they have performed well in the 6 months being used for the selection process they will keep their jobs! Come on Ingeus does good work ethic, experience, reliability, not count for anything..... clearly not! The feeling amongst most staff is one of distrust and they have little faith in the company to do the right thing which ironically is one of the Companies values.

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      5 people found this review helpful
    6. 3.0
      Former Employee

      Ignore really negative reviews, this is a decent place to work

      May 3, 2017 - Business Development in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the negative reviews on here are quite extreme and I wonder if the company’s profile is being trolled by someone. I worked here for a number of years and wanted to give a more considered review. Ingeus has strong values and approachable senior management who are respectful and genuinely care. You'll be in a team with great, fun people who work collaboratively. You are guaranteed to make amazing friends. Policies such as flexible working have recently been introduced and a good work life balance is encouraged.

      Cons

      The company has grown quickly in a short space of time. People who worked here when it was a much smaller organisation sometimes take business decisions personally rather than acting professionally. Whilst Ingeus is still a good place to work a some of the fun has gone as it has grown and diversified. There hasn't been a pay rise for several years. At the same time large dividends are paid out to shareholders. You’ll find that line managers are generally "nice people" but can lack the skills to properly manage and progress staff. You have to fight for your personal development, rather than training and progression being encouraged as a matter of course.

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      2 people found this review helpful
    7. 3.0
      Former Employee, more than 5 years

      Once was the perfect job

      Oct 6, 2016 - Team Manager in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People Supportive Management Making a difference

      Cons

      Senior Management making too many drastic changes without consulting staff

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      2 people found this review helpful
    8. 3.0
      Current Employee, more than 1 year

      More good than bad

      Oct 1, 2016 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very committed and approachable senior management team, many of whom have moved up through the business. Clear and realistic strategy to diversify.

      Cons

      Every aspect of front life staff's activity is monitored, measured and managed. This results in a stifling of creativity and a focus on process rather than the people.

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    9. 1.0
      Current Employee

      Toxic waste land

      Sep 1, 2016 -  in Nottingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are generally all lovely, approachable, happy to lend a hand when you need.

      Cons

      Management for the most part are awful people- they are only happy when you're working 60 hours a week. Most senior managers have only ever worked at ingeus so the company is insular, reluctant to change, never innovative and stunted as even senior managers have only really ever been employment advisors, which means they lack simple management skills. The company is going to the wall and everyone feels really insecure - people openly talk about how Ingeus will be sold by its VC owner if we're not profitable enough and about how we are all out of a job if we don't win the next iteration of the work program. It feels like a sinking ship.

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      9 people found this review helpful
    10. 1.0
      Former Employee, more than 5 years

      unrealistic vision

      Apr 6, 2016 - Manager in Newcastle upon Tyne, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some excellent staff who work damn hard. CEO is great guy who is genuinely interested in staff.

      Cons

      Senior Management choose to ignore the bullying nature of some managers. COO - massive issue who is making disasterous decisions which are costing the company millions.

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      11 people found this review helpful
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