InterContinental Hotels Group Employee Reviews about "long hours"

Updated 30 Dec 2020

To filter reviews, or .
4.0
77%
Recommend to a Friend
90%
Approve of CEO
InterContinental Hotels Group CEO Keith Barr
Keith Barr
668 Ratings
Pros
Cons
  • "Front desk job is long hours spent standing still(in 56 reviews)

  • "Work-life balance was hard to achieve due to the workload(in 40 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "long hours"

Return to all Reviews
  1. "Specialist Accounting"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounting/Financial Specialist in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time for more than 3 years

    Pros

    Great Work Culture and Employee benefits.

    Cons

    "Can be long hours at the time of month ends and closing.

  2. "Lo w salaries, overtime work hours"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Anonymous Intern in New Delhi
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at InterContinental Hotels Group for less than a year

    Pros

    Good training and employee engagement

    Cons

    bad grooming standards, bad food in cafeteria for employees and employees work for really long hours without any hike in salary. Annual increments are satisfactory. Salaries are too less for the jobs they ask for, esp when you are at a struggling / entry level.

    Continue reading

  3. "good in company development"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Beppu, Oita
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time for more than a year

    Pros

    Nice environment and help from Hr.

    Cons

    Sometimes long hours and inconvenient transport to the hotel.

  4. "Working better together"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Events Administrator in Wellington, Wellington
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at InterContinental Hotels Group full-time

    Pros

    A forward thinking company that tries to look after its staff just as much as their guests. They do their best trying to add benefits to the job role.

    Cons

    Pay and long hours depending on position but that could be something specific to NZ hospitality in general.

  5. "Great workplace"

    4.0
    Former Employee - Communications Specialist 

    I worked at InterContinental Hotels Group full-time for more than 3 years

    Pros

    great team, supportive manager, fast-paced environment

    Cons

    work on saturdays sometimes, long hours

  6. "Receptionist"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Receptionist in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group full-time for less than a year

    Pros

    Staff Rates, Canteen, Being able to choose my own shifts

    Cons

    Long Hours, customers thought they knew best

    Continue reading
  7. "Excellent business, enjoyed working as a team."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Supervisor 

    I worked at InterContinental Hotels Group full-time for less than a year

    Pros

    Great benefits, enjoyed interactions with guests.

    Cons

    low wage, long hours, etc

  8. COVID-19

    "Asks too much of its managers"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office Manager 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at InterContinental Hotels Group full-time for more than 3 years

    Pros

    -Challenging and interesting work -Paid holidays -Other benefits (i.e. medical, PTO, etc.) are decent--not outstanding, but not bad -Salaried employees paid fairly well on paper (but be prepared to work extensive overtime)

    Cons

    -Salaried managers (especially in operations) are forced to work very long hours and are not well supported -Pay for line-level employees and hourly managers/supervisors is below industry average, which makes it difficult to find and retain good talent -No talent development or internal growth/training opportunities -There is not an employee-first culture at all. The attitude seems to be: keep the owners happy, make more money, keep your guest and employee survey scores high. It's incredibly frustrating how much managers are expected to keep employee survey scores high while being given few resources to create a positive and employee-first culture (and being overworked themselves) -Benefits slashed as a result of COVID-19. 401(k) match was canceled. Salaried employees expected to do even more than before. No thank-yous from the corporate leadership, just more demands. -Behind the industry leaders (Hilton, Marriott) in too many respects

    Continue reading
  9. "A great company to work for long term or as a starting point"

    4.0
    • Work/Life Balance
    • Culture & Values
    Former Employee - Front Desk Agent in Dickson City, PA

    I worked at InterContinental Hotels Group part-time for more than a year

    Pros

    It is an improving brand that is starting to match the popularity of other big name hotel chains. They have a very organized brand system and an online training course for all staff.

    Cons

    Front desk job is long hours spent standing still. Sometimes the rewards points system was confusing or not well executed.

  10. "So-so"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Banquet Server in Seoul
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at InterContinental Hotels Group for less than a year

    Pros

    Big hotel group, lot of employees, a lot of work to do

    Cons

    strenuous, long hours, vertical organisational structure

Viewing 1 - 10 of 56 English Reviews