Investors Bank Reviews

Updated 30 Apr 2021

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3.3
58%
Recommend to a Friend
73%
Approve of CEO
Investors Bank CEO and Chairman of the Board Kevin Cummings
Kevin Cummings
107 Ratings
Pros
Cons
  • "Low Pay for the amount of work asked to perform(in 14 reviews)

  • "Poor upper management, no consistency with communication(in 12 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Not physically but mentally taxing"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CC Specialist in Robbinsville, NJ
    Neutral Outlook
    Approves of CEO

    I have been working at Investors Bank full-time

    Pros

    Progressive field, Relatively easy in terms of training if you get it within the short time you're trained, Some clients are lovely and sweet, The bank is constantly attempting to improve customer experiences with more updated tech which is nice. The current director Jason, is amazing and shows that he really cares about his people (the employees). Best addition.

    Cons

    Emotionally and Mentally draining!!! I can't stress that enough. Prepare to lose touch with sensitivity. Of course this is customer service so prepare to get insulted, etc. Training and Development needs A LOT of work. If you don't have other banking experience you might completely hate it. Because the bank is always trying to update customer experience, there are constantly multiple changes during any given day/ time and they don't always give everyone a heads up.

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  2. "Great Company, Compensation have a lot of room to be Competitive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Universal Banker in Englewood, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Investors Bank full-time for more than a year

    Pros

    Great company family culture, Very supportive of Work-life balance, back office is very supportive, Not a stressful work environment, generous branch budget for expenses

    Cons

    Compensation not competitive, Account Opening can be a challenge, Bonus has become harder to achieve, bank-wide communication not swift and sometimes not concise

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  3. Helpful (1)

    "It was great in the very beginning horrible ending"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Universal Banker in Stirling, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at Investors Bank full-time for more than 10 years

    Pros

    At the beginning it was great managers, great pay and great bonus

    Cons

    The upper management cares more about their own agenda than their employees they treat you worst than customers. And when you leave HR seems shocked about all that you went through but who’s kidding whom they know and they look the other way They are puppets to them. And CEO comes in like he there to make it better but he don’t know what he’s doing either.

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  4. "First Job"

    4.0
    Current Employee - Universal Banker in Brooklyn, NY

    I have been working at Investors Bank full-time

    Pros

    Not Busy, very easy work

    Cons

    No movement up at all

  5. "Pretty good overall"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Investors Bank part-time for less than a year

    Pros

    Great people enjoyed the work.

    Cons

    Upper management is not the best

  6. "Love it"

    4.0
    Former Employee - Fas 

    I worked at Investors Bank full-time

    Pros

    Great co workers, good benefits

    Cons

    Message from upper management sometimes would not reach everyone

  7. Helpful (1)

    "Decent job, difficult work environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Office 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Investors Bank full-time for less than a year

    Pros

    There are a variety of intelligent and dedicated individuals working to make Investors Bank a better place and bring them into the 21st Century.

    Cons

    There are a large number of individuals uninterested in change and moving forward, or for that matter, listening to those with wonderfully intuitive ideas. In addition, the vast majority does not have the necessary management/people skills and professionalism needed for such an environment.

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  8. COVID-19
    Helpful (3)

    "Lining their pockets"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Universal Banker in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Investors Bank full-time for more than 3 years

    Pros

    PTO, past coworkers and people I've had the privilege to work with throughout the years.

    Cons

    This year senior mgmt decided not to give yearly merit increases to the retail dept. This is a snub because the bank was always open during the pandemic and these were your front line people who sacrifice day in day out to be there and put their lives on the line. Meanwhile they get their bonus, no raise and you get to have your million dollar bonus and rest easy at night. On top of that people are leaving because they don't feel appreciated. Keeping their bonus from them by delaying it just to be spiteful is really mean spirited. Retail work just as hard as back office employees.

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  9. "Great Company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Universal Banker in Newark, NJ

    I worked at Investors Bank part-time for more than a year

    Pros

    Morning motivation sent through your email on a daily basis

    Cons

    Asking too much of the employees

  10. "Stay far"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fixer of EVERYTHING 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Investors Bank full-time for more than 5 years

    Pros

    There is none at this place

    Cons

    Low pay and Stone Age programs

Viewing 1 - 10 of 194 Reviews

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