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Isabella Stewart Gardner Museum Reviews
Updated 8 Mar 2023
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Found 47 of over 52 reviews
48% Recommend to a Friend
64% Approve of CEO
Found 47 of over 52 reviews
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Recommend to a Friend
Approve of CEO
Peggy Fogelman
3 Ratings
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- Current Employee, more than 3 years★★★★★
Pros
Very good place for work
Cons
Don’t get good time for rest
Continue reading - Current Employee★★★★★
Pros
The people there are amazing to work with!
Cons
Office space can be limited?
- Current Employee, more than 1 year★★★★★
A Decent Place to Work
31 Jan 2023 - Visitor Services Assistant in Boston, MARecommendCEO ApprovalBusiness OutlookPros
If you enjoy interacting with people this is a great entry level job. The management is very fair and considerate, and the working conditions are fine. There are often chances for advancement in the department, or the ability to transfer to other departments and earn more money and create a career path.
Cons
The initial salary is not great, but if you can stick with it you can learn valuable skills and move up, either in this department, or transfer to another department
Continue reading - Current Employee★★★★★
Wonderful work environment
24 Jan 2023 - Visitor Services AssociateRecommendCEO ApprovalBusiness OutlookPros
Coworkers are friendly and resourceful. Flexible scheduling and great pay for an entry level position.
Cons
Must be able to stand for hours at a time
- Current Employee★★★★★
Visitor Services
31 Dec 2022 - Visitor Services Associate in Boston, MARecommendCEO ApprovalBusiness OutlookPros
good leadership & team members
Cons
high pressure & conflict resolution
- Former Employee, more than 5 years★★★★★
Pros
Very nice people to work with
Cons
To small of a museum, very claustrophobic can be overwhelming at times
- Former Employee★★★★★
Good, but don't expect too much
22 Sep 2021 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Anyone with a strong customer service background and a willingness to learn can do the frontline positions. If you're coming from retail, food service, hospitality, or security then make the leap! Coworkers are cool and base pay is $15 an hour, you get free concert tickets, and vacation and holiday pay if you work more than 20 hours a week. Lots of opportunity to pick up extra hours if you're part time, and the opportunity to become FT if you want it.
Cons
Crowds exceed what the building and workflow were designed for almost every single day. Visitors are often wealthy and white and can be demeaning, racist, sexually harassing, etc. Areas can be dangerously hot in the summer/cold in the winter and employees have gotten heat stroke/hypothermia during their shifts. It's a small organization so room for growth is limited, plus management has a certain "type" of person they like to promote and anyone outside of that should look elsewhere.
- Former Employee, more than 5 years★★★★★
Pros
Wonderfully creative, brilliant, and caring colleagues. However the inefficiencies and toxicity of the management team cast a dark cloud over hard working and talented employees.
Cons
Management has free range to scream and be nasty to employees. It’s demeaning and totally unwarranted. Despite complaints to HR nothing changes. Terrible and anxiety causing toxic work environment.
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Great inviorment for, perfect for artist looking to work within an inspiration
Cons
All Frontline staff departments are under paid
Continue reading - Former Employee, more than 5 years★★★★★
Beautiful exterior, boys club despite feminist facade
24 Nov 2021 - Front LineRecommendCEO ApprovalBusiness OutlookPros
beautiful workplace and kind enthusiastic front line employees
Cons
Low salary, no movement, HR is a joke, and they don't really care about their employees
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Isabella Stewart Gardner Museum Reviews FAQs
Isabella Stewart Gardner Museum has an overall rating of 3.5 out of 5, based on over 52 reviews left anonymously by employees. 48% of employees would recommend working at Isabella Stewart Gardner Museum to a friend and 42% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
48% of Isabella Stewart Gardner Museum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Isabella Stewart Gardner Museum 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.
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