John Lewis & Partners Reviews

Updated 11 Jun 2021

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4.1
80%
Recommend to a Friend
92%
Approve of CEO
John Lewis & Partners CEO Sharon White
Sharon White
319 Ratings
Pros
  • "good pay compared to similar role at other company(in 129 reviews)

  • "Pleasant environment to work in(in 112 reviews)

  • Cons
  • "Long hours And mostly positively(in 101 reviews)

  • "career progression as no one ever leaves(in 37 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      One of the best places to work with

      2 May 2021 - Merchandising in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Challenging -Constant growth -Motivating -High Employee Morale -Great Teamwork. High Employee Morale. Offers Training Opportunities. Strong Learnings Leadership skills Understands Risks

      Cons

      Sometimes slow growth at senior level.

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    2. 4.0
      Former Employee

      Good company

      9 Jun 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good culture and flexible working

      Cons

      Long hours on week ends

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    3. 5.0
      Current Employee, more than 5 years

      Clerk

      20 Jan 2021 - Anonymous Employee in Mumbai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good nice very innovative better

      Cons

      bad nothing great about company

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    4. 5.0
      Former Employee, more than 3 years

      Great company to work for

      11 Dec 2020 - Junior Merchandiser in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good work culture Good environment Good employee recognition Very enthusiastic and friendly people Great company to work for!

      Cons

      Nothing negative Depends team to team

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    5. 4.0
      Current Employee, less than 1 year

      Good

      22 Oct 2020 - Trainee in Chennai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy to work ,low work..

      Cons

      Less salary ,not enough ..for trainee

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    6. 4.0
      Former Employee, more than 1 year

      Great place to work

      1 Jul 2015 - Assistant Merchandiser in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work culture, flexi timings.

      Cons

      Compensation, Office politics, Management's rude behaviour.

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      1 person found this review helpful
    7. 4.0
      Former Employee, more than 3 years

      Great team morale

      8 Jun 2021 - Copywriter in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team building sessions - they take the time and make sure everyone gets involved and gets to know everyone across the teams. Annual Bonus Partner Discount - for both JL and Waitrose Partner hotels, partner trips etc, e.g. Brownsea Castle, Disneyland etc Work from home and flexible working has always been a part of the online team Everyone has a voice and can provide their ideas If you want to progress within copywriting or writing in general, there aren't a lot of options, but if you don't mind changing your field and going into Trade, there are a wide variety of career options. John Lewis have always been ahead in terms of LGBTQ+ and diversity

      Cons

      If you're not a partner, you are often treated differently. Wages weren't always great but I've heard this has changed recently. The amount of times we didn't know if we would still have a job. You'd be on fixed term contracts that wouldn't be renewed until the last minute - or you'd have other teams trying to convince higher ups that they didn't need copy teams going forward.

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    8. 2.0
      Current Employee, more than 5 years

      It's tough in retail

      5 May 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The benefits are really decent. My favourite benefits are 25% off John Lewis (12.5% off electricals) and 20% off Waitrose, plus the use of hotels at amazing locations across the UK - The pay isn't bad for retail - Flexible working is staying post-covid so if you work in a head office role you really can work how you want - Sharon White is a great leader

      Cons

      - Middle management leadership is dire which makes for a really poor culture and ways of working - Performance management is non existent so there is no consequence to poor performance - Once you're in it's really hard to progress with no talent management - Like many big businesses the people that suck up to to management are more likely to progress than those with the best capabilities - Democratic structure due to the nature of a co-owned business makes for very slow decision making - It's really tough in retail so there's a lot of restructuring taking place, a lot of change and no chance of a bonus for a long time yet - Digital skills are sorely needed for all Partners but doesn't seem to be prioritised which is really worrying for the future success of the Partnership

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      1 person found this review helpful
    9. 5.0
      Current Employee

      A great and different place to work

      1 Jun 2021 - Team Manager in Ashford, Kent, South East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Wecoming - Diverse - Developmental - Great variety - Engaging

      Cons

      Having shrunk its number of branches in the last couple of years (rightly so) there are less opportunities for upward movement than previously.

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    10. 3.0
      Current Employee

      John Lewis Peterborough

      7 Jun 2021 - Student in Leicester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good Pay - Good staff discount - Professional customers

      Cons

      - Poor Management - not very friendly environment to work in - older partners take advantage of younger partners - workplace racisim

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