Kimpton Hotels & Restaurants Reviews

Updated 31 Jul 2020

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4.3
88%
Recommend to a Friend
96%
Approve of CEO
Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
325 Ratings
Pros
Cons
  • "Long hours, open 365 days a year(in 23 reviews)

  • "There is an underlying expectation that your work is your entire life, so it is difficult to find work-life balance(in 19 reviews)

More Pros and Cons
  1. Helpful (1)

    "Amazing Company"

    5.0
    Former Employee - N/A in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    Great opportunities for growth and development

    Cons

    None that I can think of.

  2. "Good for a Hospitality Company"

    4.0
    Former Employee - Conference Services in Portland, OR

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    Holidays off for the most part Work independently

    Cons

    Management is apathetic No raises because of the gratuity


  3. "Great employer. Under staffed and high turn over"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Portland, OR
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    Great work environment, casual, supports employees, great benefits

    Cons

    Low pay, understaffed, no parking

    Continue reading
  4. COVID-19

    "n/a"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - N/A 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    Work/Life Balance. The Team is amazing

    Cons

    Covid19 hit the company very hard.

  5. "Amazing company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hotel Group Sales Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Great leadership team and overall company values.

    Cons

    There are no cons. Great hotel to work for.

    Continue reading
  6. "Great Forward thinking company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    The company is always on board with fairness and no bias, they are always on the cusp of technology changes and nice graphic designs.

    Cons

    Underpaid and many upper level changes make it hard to keep up with

    Kimpton Hotels & Restaurants Response

    July 21, 2020Your Friends at Kimpton

    We appreciate you taking the time to share your thoughts. We’re so sorry to hear that this has been your experience and truly take this feedback to heart. We’ve shared this with our team in Washington DC and the Regional Director of Human Resources.

  7. "Welcoming and friendly"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for less than a year

    Pros

    - Salary is good - Management is nice and helpful - All employees are always helpful - Hotel is beautiful - They give you lots of opportunities to move up

    Cons

    - You are standing for 8 hours straight

  8. Helpful (1)

    "Fine for a short time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pastry 

    I worked at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    The company has great benefits/insurance plans.

    Cons

    The company seemed disorganized and unable to find the right people.

    Continue reading

    Kimpton Hotels & Restaurants Response

    July 21, 2020Your Friends at Kimpton

    We appreciate you taking the time to share your thoughts! We're very sorry you've had this experience with management, but are happy to hear you've enjoyed your benefits. We'll share your feedback with the team.

  9. "Great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hospitality in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time

    Pros

    Well it is a very great one

    Cons

    This is a fabulous one

    Continue reading
  10. Helpful (1)

    "Relatively Pleasant"

    3.0
    Former Employee - Host/Hostess 

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    Nice people to work with, welcoming environment

    Cons

    Pay for certain roles was unbelievably low for the amount of work employees were being asked to do. Became very clear over time that management was pretending to hear employee requests but had no intention on following up on or fulfilling those requests past face to face placating.

    Continue reading

    Kimpton Hotels & Restaurants Response

    July 21, 2020Your Friends at Kimpton

    We appreciate you taking the time to share your thoughts. We’re so sorry to hear that this has been your experience. Please know that we take your feedback to heart, and we’re sharing with our Management Team.

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