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      KocharTech

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      KocharTech Reviews

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      3.3

      59% would recommend to a friend

      (847 total reviews)

      Jitender Jain

      55% approve of CEO

      41% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.0

      Culture and values

      3.0

      Senior management

      2.7

      Compensation and benefits

      KocharTech has an employee rating of 3.3 out of 5 stars, based on 847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KocharTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      847 reviews
      5.0
      7 Aug 2025

      Overall good experience

      Sr. tse
      Recommend
      CEO approval
      Business outlook

      Pros

      For locals who are graduating, Kochartech gives a good opportunity to earn

      Cons

      Multiple Shift timings Old systems

      5.0
      23 Jun 2025

      NA

      Agm-hr
      Recommend
      CEO approval
      Business outlook

      Pros

      All good about the organization

      Cons

      Nothing to worry, good about the organization

      5.0
      8 Jun 2025

      Client-Focused Support Executive with Strong Problem-Solving and Operational Coordination Skills

      Customer service executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Client-Facing Communication: Maintained clear, effective communication with high-profile clients like Swiggy, ensuring seamless support and client satisfaction. Issue Resolution: Demonstrated the ability to resolve customer issues efficiently, contributing to improved service quality and user retention. Operational Collaboration: Worked with cross-functional teams to streamline processes, showing strong team collaboration and process awareness. Strategic Input: Supported the enhancement of restaurant partner operations—showing an understanding of business goals and the ability to align support efforts with strategic growth. Adaptability: Adapted quickly to dynamic client needs and operational workflows, reflecting flexibility and a learning mindset. Customer-Centric Approach: Maintained a service-first attitude, which helped drive positive customer outcomes and partner relationships.

      Cons

      Technical Scope Limited in Role: While operational and customer-facing skills were well-utilized, opportunities for applying deeper technical expertise (like Python or analytics) were limited in this position. Leadership Exposure: The role provided limited chances for leadership or project ownership; more initiative in cross-functional leadership could enhance future opportunities. Impact Metrics: Providing more quantifiable outcomes (e.g., reduced issue resolution time, improved partner onboarding success rate) would help measure the impact of your work more clearly.

      Viewing 1 - 3 of 847 Reviews
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      ReviewsKocharTech reviews

      Glassdoor has 892 KocharTech reviews submitted anonymously by KocharTech employees. Read employee reviews and ratings on Glassdoor to decide if KocharTech is right for you.