L'Oréal Canada Reviews

Updated 21 Jun 2020

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3.5
52%
Recommend to a Friend
77%
Approve of CEO
L'Oréal Chief Executive Officer Jean-Paul Agon
Jean-Paul Agon
39 Ratings
  1. "Best Company to work with"

    5.0
    Former Contractor - Business Analyst in Brampton, ON

    I worked at L'Oréal for more than 3 years

    Pros

    Awesome team and management. It was nice working with this company

    Cons

    None as such. All is well.

  2. "Great working Environment"

    5.0
    Current Contractor - Event Planner in Montreal, QC

    I have been working at L'Oréal

    Pros

    Flexible schedule, Healthy working environement, Great connections to build

    Cons

    Low pay compared to other companies

  3. "Poor Training"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at L'Oréal part-time for less than a year

    Pros

    Often receives samples and gifts

    Cons

    Poor training, poor management, negative working environment

  4. "Great environment to learn!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Internship in Quebec, QC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at L'Oréal for less than a year

    Pros

    Good salary, a lot of team building activities and an excellent school to learn!

    Cons

    No cons on my part

  5. Helpful (2)

    "Constant Gaslighting within the Company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Execution Specialist in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at L'Oréal full-time for more than 3 years

    Pros

    - Good products - Great People - Nice office ( Montreal only, the Toronto sales office is depressing and terrible)

    Cons

    - extremely long hours with barely any work life balance - L'Oreal Canada also does not care about the black lives matter movement and they are only using diverse models to sell products, internally all management and executives are mostly white males - forced into a 'path' that you don't want - low pay for the amount of work stress you deal with and the long hours you work - management its all a white boy club, it is clear when the promotions happen - HR doesn't really do anything, serves no purpose, is on side of the managers, expect no support or guidance - daily gaslighting corporate practices have become a habit - the most diverse management/executive team of l'oreal is in US.... there 1 person of colour - if you are a black person or a person of colour, i would re-consider applying since you will be forced to work like dog, with bad pay and no room for promotion - for a company to talk about their ethics so much they really don't have any - they have training on feedback culture but take 0 advice of their employees when asked about better working conditions

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  6. "fine"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Kcr in Calgary, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at L'Oréal part-time

    Pros

    good team and friendly co-workers

    Cons

    low hourly wage, high standard

  7. Helpful (2)

    "Worst professional experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at L'Oréal full-time for more than a year

    Pros

    Access to products, nice colleagues

    Cons

    Toxic environment, fake reviews, long hours, horrible management

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  8. Helpful (2)

    "Great Place to Learn"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Director in Montreal, QC
    Doesn't Recommend
    Positive Outlook

    I worked at L'Oréal full-time for more than 10 years

    Pros

    Very entrepreneurial which allows you to learn a great deal Lots of freedom to implement initiatives Great offices and location Many opportunities to move within the company Access to great products Many employee-focused benefits (work from home, discounts, benefits, pension)

    Cons

    Many members of management are not great leaders The vision is not always clear Can be slow to implement change on "must-haves" Base salaries not competitive and lack transparency to salary scale HR does not work with you but against you to meet their own objectives and not the company's Need to do a great deal with small budgets

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  9. Helpful (8)

    "GASLIGHTING AT WORK"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at L'Oréal full-time for more than a year

    Pros

    -Salary above average for the industry in 2018 (but this is changing in 2019) -Free beauty products and 50% discount -Big name to add to your CV which will open more and better opportunities

    Cons

    Although you can read the company's manifesto, code of ethics and values online, you only start to understand how this company REALLY is until after you work here for at least 5 months. The company culture of L'Oreal can be summarized as as follows: -They won't tolerate complaining about heavy workloads, unpaid overtime or bad management. You are responsible for developing your time management skills, and no one, neither your boss nor HR will ever accommodate you if you feel overstretched. -Bosses and managers at L'Oreal have too much power over you and your career. They can extend your probation for more than 1 year, impede your promotion and block you from receiving full benefits if you don't get along with them. This is OK for HR. It means you haven't developed what they call the "behavioral competencies" that L'Oreal desires. -You should not complain at L'Oreal, and should always take negative feedback with "positive energy", which often translates into saying yes to everything even if you don't agree or if it goes against your values. Saying no is pushing back, you are expected to always be collaborative. If you are criticized, you are expected to keep your head down and accept it. -You will have your mid-year review and your end-year review with your boss, but you won't be allowed to share complaints, frustration or "push back". This will have a negative effect on your evaluation, and your bonus and career evolution depends on this. Also, your manager evaluates you, but you don't evaluate them. -Managers often work toward being seen as "superstars" and tend to focus on personal projects while pushing you to propose new and exciting ideas that they can later take credit for. A bad manager will pressure you to exceed expectations but will not acknowledge you in front of their boss. This is also OK, because you are expected to give your 200% anyway. -No one ever cares about these things because employees often just decide to leave the company and they are quickly replaced by young professionals who are EAGER to find a place in L'Oreal after attending one of those numerous recruitment events they hold in every single university in Canada. They come with lots of energy and their young minds open to be molded into the compliant, overstretched worker that they so very need because L'Oreal is struggling. That's why everybody is so young in this office. In summary, whoever had found success and happiness in this company should start as a 22-year-old girl with no regard for work-life balance and a lot to prove, who is open to be gaslighted by HR and management into never complaining for the sake of their own career advancement and who will often see people around her leaving on burnout but won't ever be alarmed by it.

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    L'Oréal Response

    January 3, 2020Global content and employee engagement manager

    Hi, thank you for sharing your thoughts. We take very seriously the comments and testimonies and sincerely regret to hear you had such a bad experience. We will share your feedback with top management. However, we encourage you to take actions now. First, you can provide feedback directly to your HRD or manager, they are here to help and support all employees. If they cannot help you as you describe, then contact your ethics correspondent. Please do not hesitate to contact them, this is your right and it could help find solutions. We wish you a better year for 2020. Madeline

  10. "Good place to work and advance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Keyholder in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at L'Oréal full-time for less than a year

    Pros

    Opportunity to move up within company, good bonusses

    Cons

    Low wages and no benefits offered

    L'Oréal Response

    September 2, 2019Global content and employee engagement manager

    Hello dear colleague, Thank you for this very positive review. There are plenty of opportunities at L'Oréal just as you mention and we are happy to see you benefited from them. If you have any concern about your salary, feel free to talk to your HR about your career development. Have a great day! Madeline

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