LUSH North America Reviews

Updated 12 Aug 2020

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3.7
67%
Recommend to a Friend
75%
Approve of CEO
LUSH North America CEO and President Mark Wolverton
Mark Wolverton
602 Ratings
Pros
Cons
  • "staff can be a little pushy at times(in 76 reviews)

  • "There is going to be a lot of "feedback" from your floor leaders on things that you can improve on(in 52 reviews)

More Pros and Cons
  1. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Johannesburg
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at LUSH North America full-time for less than a year

    Pros

    Discount on products & fun environmenr

    Cons

    Physically draining, long hours standing

    Continue reading
  2. "Company with a soul"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LUSH North America full-time for more than 5 years

    Pros

    A company with a soul. Believes in development.

    Cons

    More selling style focus than most expect from company


  3. "Wonderful work environment + good pay!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Staten Island, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LUSH North America part-time for less than a year

    Pros

    Some of my favorite parts of working at Lush in the Staten Island Mall as a seasonal sales associate was the work environment. The staff and manager/floor managers were extremely understanding during very stressful times and didn’t mind if you needed a quick breather in the back room, this was especially helpful during the nights leading up to Christmas! There was extensive, paid training along with 15 minute breaks for shifts 5 hours and less. I also got a 50% employee discount! It was an extremely comfortable environment and very easy to get a hang of. There was always someone to help if I was confused with anything. I got around $16 an hour. I definitely recommend working here! I also definitely recommend Lush if you hold strong ethical values and like to represent brands that coincide with them.

    Cons

    I will say that at the time I worked there, there was a bit of a lack of communication on the managers part (emails would take quite a while to gain a response,) but I don’t really blame her as it was the most stressful time of the year.

  4. COVID-19

    "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at LUSH North America part-time for less than a year

    Pros

    A great environment to work. Friendly coworkers, rewarding.

    Cons

    COVID-19 really hurt the workers, only able to hire back few employees after reopening.

  5. "They are trying"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager In Training in Vancouver, BC
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at LUSH North America full-time

    Pros

    good work environment Pay is aligned with the market Fun events Fun culture

    Cons

    It has a clicky culture, so people may feel left out at times Lacks diversity in it's leadership Lots of BIPOC stuck in entry level roles Can do better in protecting it's staff from abusive retail Managers

  6. "Good intentions"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lush Retail 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at LUSH North America full-time

    Pros

    Strong ethics, commitment to diversity and good products. Talented dedicated employees draw to this company and the people you work with are generally fantastic

    Cons

    Sometimes talks a bigger game than can be executed, good intentions with benefits, initiatives, etc but poor change management and execution can leave you feeling under appreciated and frustrated

    Continue reading
  7. "3/5"

    3.0
    Former Employee - Sales Associate 

    I worked at LUSH North America part-time

    Pros

    -nice environment -independent work -generally friendly customers

    Cons

    Lots of powder from bath bombs

  8. "Best job ever!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Floor Leader 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LUSH North America part-time for more than a year

    Pros

    Fun atmosphere, great coworkers, fast paced environment

    Cons

    Always on your feet, sales sales sales

  9. "Loved it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LUSH North America part-time for more than a year

    Pros

    Great community, atmosphere, and training. Exceptional company for part time work

    Cons

    Gossip culture, underpaid for product knowledge, and sometimes clashing personalities

  10. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Calgary, AB
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at LUSH North America full-time

    Pros

    You meet amazing people everyday and the smells are amazing

    Cons

    I can’t think of any

Found 1256 reviews