Leslie's Swimming Pool Supplies Employee Reviews about "upper management"

Updated Nov 19, 2021

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Found 50 of over 881 reviews

3.4
53%
Recommend to a Friend
58%
Approve of CEO
Leslie's Swimming Pool Supplies Chairman and CEO Lawrence H. Hayward
Lawrence H. Hayward
359 Ratings
Pros
  • "Learn a lot about pools/water properties(in 28 reviews)

  • "You learn how to maintain pools(in 26 reviews)

  • Cons
  • "Must work weekends from beginning of pool opening season until aprox(in 56 reviews)

  • "Low pay and long hours in the summer(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "upper management"

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    1. 1.0
      Former Employee, more than 5 years

      Not good, mostly bad

      Nov 19, 2021 - Assistant Manager in Tempe, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun to work. Management experience. Pool water balance experience, good employee discount.

      Cons

      Low pay, employees are not paid fairly. They keep adding tasks and not compensating.Lack support from upper management/corporate. Short Staffed and long hours, low pay not enough staff. Favoritism among managers to the point to leave you left out. The local police department is the security of the store. Horrible HR. Systems horribly outdated. the company prefers to invest in devices that track costumer traffic to control and blame employees. Toxic management from corporate to general managers they are very out of touch with what happens in stores. Store managers do not get holiday pay yet and they don't get to negotiate their salary. Hourly associates make more than managers. Expensive benefits

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    2. 3.0
      Former Employee, more than 3 years

      Hated working for this company

      Sep 27, 2021 - Store Manager in Port Orange, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay and benefits for full time employees. Training provided, even got a CPO license out of it.

      Cons

      They run skeleton crew...2 full time employees, open 7 days a week so 4 days a week someone is trapped at store alone open to close in season and off season. Off season is horrible, in a 10 hour work day you might have ONE customer. Management and upper management is a joke.

      1 person found this review helpful
    3. 5.0
      Former Employee, more than 3 years

      Amazing Company

      Jul 23, 2021 - Lsa in Pottstown, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Upper Management and Corporate Management.

      Cons

      Very Slow During Winter (Obvious Reasons)

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    4. 1.0
      Former Employee, more than 1 year

      Not worth it. I still regret working here a year after I left.

      Aug 5, 2021 - Web Engineer in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My team was full of wonderfully talented individuals (before they left).

      Cons

      I worked in the corporate headquarters. This company has zero concept of work life balance. Hours are insane. Me and most of my team left after we were being asked to work weekends for weeks straight. Leslie's does not care about your personal safety and had no problem flying employees to other states to work 60 hour weeks during the height of the pandemic. Some members of upper management have control issues, and impose absurd restrictions on implementation choices. The result is unmaintainable software with a lot of tech debt, and using the wrong tools for the job. Spec on projects changed daily. Arbitrary deadlines held to too high of a priority, often determined at the start of a project before the requirements have been defined. The office politics are insane and different managers can't work together, impeding progress. HR is disorganized. If you work here, double check your documents - paychecks, bonuses, benefits. I found multiple mistakes amounting to thousands of dollars that I would have lost. You have to wait a full 90 days before your benefits start. There used to be a "culture of thrift" value that was removed, but seems to still stick with long-time employees and managers. This makes Leslie's oddly stingy for a billion-dollar company. Office supplies are hard to come by (you'll have to buy them yourself usually). There are no utensils in the break room, so you'll have to bring your own or hunt around for somebody else that has a stash. Office rules are oddly strict. For example, you aren't allowed to have any food at your desk, despite being in a large warehouse-type building that has no carpets. All in all, this place is a mess and I can't recommend it to anybody.

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      3 people found this review helpful
    5. 3.0
      Former Employee

      Decent

      Jun 23, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent place to work, sometimes solid management

      Cons

      upper management questionable at times

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    6. 3.0
      Former Employee, more than 1 year

      Manager nice but very busy

      Dec 4, 2020 - Sales Associate in Southington, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Somewhat flexible and always busy so there was something to do

      Cons

      Hours varies depending on availability to travel, upper management made supervisors job harder sometimes, trying to get paid for mileage and commission was extremely difficult and put off as much as possible by higher management

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    7. 2.0
      Current Employee, more than 3 years

      Not the worst

      Oct 23, 2020 - Store Manager in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You learn a lot. I applied right out of college and I am basically using it as a jumping off point.

      Cons

      Lots of upper management changes constantly. It has made it hard for me to establish a mentor or for the company to gain a good work culture. Use this job to gain experience but don’t expect to be able to support a family.

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    8. 3.0
      Former Employee, more than 5 years

      Never enough help

      Oct 5, 2020 - Store Manager in Columbia, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The best part of Leslie was the other Managers, almost all of them where so helpful.

      Cons

      Upper Management, regional and above where always asking for more. Make more money, make more sales, with little or no regard to employees personal lives. The store that I ran was over budget and was operationally sound. My employee review was all exceeds and then was given a .01 percent raise.

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      1 person found this review helpful
    9. 2.0
      Current Employee

      Could be so much better.

      Jul 3, 2020 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is better than most places. Easy winters.

      Cons

      Lack support from upper management/corporate. Outdated equipment and business practices. Lack of skilled employees.

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    10. 1.0
      Current Employee, more than 3 years

      Horrible upper management

      Apr 29, 2020 - Retail Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      interesting work, decent bonuses, very slow during winter and more laid back

      Cons

      wages are extremely low, hardly ever can keep people because of wages, leads to understaffed constantly, customers can get away with murder with upper management, during the corona pandemic tried to justify staying open through months of slow business

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      1 person found this review helpful
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