Lippincott Reviews

Updated 3 Dec 2020

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3.7
70%
Recommend to a Friend
66%
Approve of CEO
Lippincott CEO Rick Wise (no image)
Rick Wise
34 Ratings
Pros
  • "Great work, great people (for the most part)(in 7 reviews)

  • "Great clients and very very smart people(in 5 reviews)

Cons
  • "work life balance, some of the major clients skew towards slightly less creative industries(in 12 reviews)

  • "There are many partners and senior partners who are exceptional leaders and managers, and others who are not(in 6 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Excellent"

    5.0
    Current Employee - General Administrator 

    I have been working at Lippincott full-time

    Pros

    Greatly appreciated fabulous day plus

    Cons

    Nothing much happens when you get back

  2. COVID-19

    "A great place to work with amazing people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lippincott full-time for more than 8 years

    Pros

    - Excellent environment for creative consultants who are interested in leaning into both their creative and strategic brain that continues to evolve over time (for the better) - Collaborative environment - Smart and kind people work here - The company cares for and about the people - especially shown during the past 6 months of uncertainty - Pushing the boundaries on how they think about the pandemic is shaping the future of work and adapting new ways of working to accommodate flexibility and what the future holds when things go back to "normal"

    Cons

    - clients tend to be large corporates - though in recent years there has been a bit more of a mix - keep it up! - sometimes they're too kind and the business suffers eg. taking a long time to transition people out when they are underperforming

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  3. "A fast past environment with the sharpest minds in Brand Strategy"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Strategist in New York, NY
    Recommends
    Positive Outlook

    I worked at Lippincott full-time for more than a year

    Pros

    Incredibly smart leadership, talented and hardworking employees, excellent reputation in the world of brand strategy, supportive team members

    Cons

    work life balance, some of the major clients skew towards slightly less creative industries

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  4. COVID-19

    "The best team I’ve worked with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lippincott full-time for more than 3 years

    Pros

    The London Office has an amazing spirit - super close knit team of ~25, typically mid-long tenured, good mixture of backgrounds. And without exception, super smart, interesting people. Two or three serious blow-out office parties every year, including two at Christmas and one in summer, plus a regular-ish hum of social events and a good lunchtime culture. Remains to be seen how coronavirus will impact this, but leadership team is working hard to be flexible. Work is intense, but rewarding - lots of chances to step up and own stuff. The leadership team do listen and there have been significant steps forward in terms of culture and empowering junior staff in the last 2-3 years.

    Cons

    Definitely some serious crunch times that’ll keep you at your desk late - our growth in the last two years has exacerbated this. Leadership team lacks diversity in London + globally. Occasionally design and strategy can be a bit too siloed. A lot of financial services clients.

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  5. "Great company that’s also very human"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Lippincott full-time

    Pros

    1. Genuinely nice people 2. Challenging work with top of the line clients 3. Partners are relatable and care about your growth. I was a little surprised there were so many negative reviews because that hasn’t been my experience but maybe things have changed a lot since a few years ago. I’ve worked at several companies and have a good frame of reference and Lippincott is very solid.

    Cons

    Work varies depending on what team you’re on but on the bright side you’re benefiting from the extra experience. Given the intensity, salary and benefits should probably be significantly higher at the Associate and up level. Promotions are also slow relative to other consultancies. I’m still giving a 5/5 rating because overall it’s hard to come by a place like this despite shortcomings on the paycheck side.

  6. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Editor in Baltimore, MD

    I worked at Lippincott full-time for more than a year

    Pros

    Intellectual work and good support from upper mgt

    Cons

    Too much turnover and very focused on budget

  7. "Leadership please lead"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator in New York, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Lippincott full-time for more than 10 years

    Pros

    Great work, great people (for the most part).

    Cons

    Management does not manage. The high levels of leadership at Lippincott do not lead, they are clueless on how to get the most out of there employees. They really do not even try.

  8. Helpful (25)

    "Approach with caution"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lippincott full-time

    Pros

    For those builders of brands and lovers of design, take note. The Lippincott of today is barely a shell of its past.

    Cons

    Lippincott - once the crown jewel of the branding world - is in a period of transition, repeatedly failing to find its footing. A lack of clarity and openness, both internally and externally, offers a cloudy vision of what Lippincott is about and where it is heading. A new focus on "innovation" and "creative consulting" bears little mention of brand - leaving its heritage behind - while missing both the competency and permission to play in this new space. Brand strategy and identity design receive lesser mention every day, overshadowed by moving target buzz words. Work life balance is a thing of stories. The culture is one rooted in fearmongering and intimidation. And the temperature of the workplace is so repressive and tense it can be cut and served. Daily interactions with senior leaders are laced with sexual innuendo, blatant racism, and homophobia. Talent management lacks any presence and the workforce couldn't possibly be less diverse. Office politics are reminiscent of high school, but so elevated that they make "mean girls" look like a cake walk. Leadership lacks the skills to manage and the foresight to mentor, let alone the ability or vision to actually "lead". Hierarchy is king. Management is stuck in the glory days of Madison Ave - where the size of one's office is the only currency of value. The firm is run by a group of aged, white, conservative men that are completely disconnected from what employees of the 21st century actually want and need. A near 25% reduction in employees in 2017 has been followed by a constant trickle of deserters, from every rank. Loyalty, commitment, and "family" - once fostered by Lippincott - have come to a halt. Even "lifers" have exited, recognizing the immense shifts at play.

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  9. Helpful (29)

    "It takes a bully to trash a village"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lippincott full-time for more than 5 years

    Pros

    Impeccable pedigree. Strong training. Storied client list; great case studies. Strong work ethos. High standards for work output quality that's not always a given in the world of "brands".

    Cons

    Anybody who knows the firm and reads another review I saw on Glassdoor titled: "It only takes one" (read it if you have not already), immediately knows exactly who and what the reviewer is talking about. She's talking about a so-called leader who expends great amounts of personal time and effort to see to it that talented employees submit utterly to his will and whims, (it's usually a "him" in these cases, isn't it), or if they will not, that they suffer and are humiliated in the process. She's talking about a management culture that's unable to rein this individual in despite this individual's behavior being common knowledge, not only within the company, but also within the industry as a whole. Glass Door allows individual officers to be named in posts, so if another reviewer wants to name this individual in a separate post, it might help job seekers. I've decided not to give his name here. If you are a prospective employee and you already work in the industry, it will not be hard for you to ask around about this person and get the inside story. Armed with the facts you can then decide if this is for you or not. To be fair, so long as you have nothing to do with this person, it can be a fine place to work, and yet the road to misery can often start with a promotion, or being asked to work on a prestigious project. After all, telling someone they are special is a great way to get them to put in 12 hours for you to help line your bank account. She's talking about a person who sows chaos and confusion wherever they go, not because they make it up as they go along (they do), but because of how they treat people while they are doing it. She's talking about a person who's devious nature led them to torment hapless employees one or two at a time, so as to be able to isolate those employees from sympathy and support, and avoid being held to account for his actions. She's talking about a person who is fundamentally dishonest, deceitful and who thinks nothing of trampling on other people's peace of mind in pursuit of personal wealth and status. No, you can't stop it happening, but you don't have to be part of it either. Yes, I'm sure there is more than one firm leader who is less than perfect but it takes real dedication to be such a successful serial bully and the award in this case has to go to one individual. As this individual is not named in here, we only have their behavior to go on, to be able to identify them. If this person was not as I've described them, that would be a hard job. As it is, every insider knows who this is about: "for by their fruits shall you know them".

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  10. Helpful (40)

    "It only takes one"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lippincott full-time

    Pros

    One character, one personality, one individual… is all it takes to impact (for better or for worse) an entire firm's path, its team members' careers, its culture, and its reputation.

    Cons

    In Lippincott's case, it's for the worse. Imagine… A place where a single senior partner can derail your career. Where your role and responsibilities shift on a dime (over and over) because of one individual's latest whim. A place where a leader (a loose term) can be rewarded for a complete lack of any and all management capabilities, emotional intelligence, and leadership skills. Where said leader celebrates their inabilities and boasts of having driven previous companies into the ground. A place where an individual can be put in charge of a practice area, is (directly) the cause of driving multiple strong team members away (from the firm), is removed from that role, and then years later creates the same situation with a different team where even more long-time employees flee. A place where a leader (again, a loose term) can get by using blatant manipulation, condescending language, intimidation tactics, and bullying as everyday behaviors (without consequence). Where these child-like behaviors are (inappropriately and inexcusably) directed at employees of every level (including junior team members) and enabled by other firm leaders. A place where a single individual can erode the culture of the firm to nearly un-fixable levels. Where the tone is set by said individual's (frequent) temper tantrums and the younger employees look like the adults. Spoiler alert… this individual is still at Lippincott. And many, many assets (some of the greatest people) to the firm are not.

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