LiveWatch Security Employee Reviews about "work environment"

Updated 16 Oct 2019

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4.0
76%
Recommend to a Friend
29%
Approve of CEO
LiveWatch Security CEO Chris Johnson (no image)
Chris Johnson
7 Ratings
Pros
  • "LiveWatch is great for allowing you to grow in the company(in 24 reviews)

  • "A very friendly work environment(in 14 reviews)

Cons
  • "The work at LiveWatch can be demanding and pushes you to your best self(in 11 reviews)

  • "Because the company is growing so rapidly, there are some infrastructure elements that needs to catch up to its growth(in 4 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "work environment"

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  1. "LiveWatch Sales Rep"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative 

    I worked at LiveWatch Security full-time for more than a year

    Pros

    Friendly work environment. Ping Pong!

    Cons

    Call distribution could have been more thought out.

  2. Helpful (1)

    "Best place I've ever worked"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Associate in Saint Marys, KS
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at LiveWatch Security full-time for more than a year

    Pros

    One of the best things about Livewatch is that its values as a company include not only giving the best possible service to the customer, but also creating a positive work environment for the employee as well. I have to say I've expended more effort into promoting the goals of my team in this job than any other I've had, for this one reason: I felt like we were striving for an ideal together, to be the best in the industry, and that kind of enthusiasm is contagious. Achieving our goals as a team was always encouraged by rewards; never was the emphasis on simply nagging us to work harder or "getting in trouble" if you didn't try hard enough. Also, when goals were achieved, there was general celebration, and promised rewards were always followed through on. Another huge perk for me was the benefits package which included an HSA account. This helped me pay for both glasses and a dental procedure with no out-of-pocket expense.

    Cons

    One things I would have liked was to have more opportunities for promotion and corresponding pay raises in my department. However, rewards for working harder especially on certain projects did include some monetary compensation, so overall it's not a big con.

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  3. Helpful (3)

    "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Marys, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LiveWatch Security full-time for more than 5 years

    Pros

    - Employees are cared for. - Competitive pay. - Benefits are pretty good (HSA and 401K company match are great). - Paid vacation is pretty generous. - Management is excellent. - Plenty of supervisors and managers to provide coaching and success to teams. - Occasional free company outings. - Free lunches on Tuesdays. - Internal competitions and prizes. - Promotions almost always come from within. - Great career opportunities. - Great opportunity to build resume. - Flexible hours for college students. - Fast paced and fast growing work environment. - Very stable job market.

    Cons

    - Health Insurance deductible is a bit high for a family, but not terrible compared to most companies, and HSA with a generous company match helps. - There are growing pains, as can be expected for a company that grows this fast, but they are always resolved fairly quickly.

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  4. "Senior Security Consultant"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LiveWatch Security part-time

    Pros

    The work environment is collaborative, supportive and fun.

    Cons

    Sometimes the work day can seem long.

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  5. Helpful (1)

    "Great Company with a lot of growth!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Security Advisor in Evanston, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LiveWatch Security full-time for less than a year

    Pros

    I've worked for a handful of different companies but the work environment here at LiveWatch is by far the best I've experienced. Very friendly co-workers, supervisors and managers that are always willing to help you succeed. You get full benefits, catered lunch on Tuesdays, occasional group outtings, and just a place you enjoy coming to work for. The company is growing incredibly fast which allows for opportunities to move up in the company as well. There are a lot of incentives and if you put in the work, you can make a great career for yourself here.

    Cons

    No one to challenge me in the Pac Man high score on the arcade game we have in the office.

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  6. Helpful (1)

    "One of my most favorite places to be!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Savvy Assistant in Manhattan, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LiveWatch Security full-time for less than a year

    Pros

    This is a friendly work environment where everyone is a member of the family; we look after each, we help each other, we laugh with each other, and we love each other. No matter what happens on a day-to-day basis, there is always someone to answer your questions, show you how to get things done, and ultimately be your friend. There is always a stocked break room and lunches and dinners paid for you on a regular basis. LiveWatch does its best to make sure that you are well taken care of. Promotions and pay raises happen shortly after the training process. Supervisors and Managers do their best to help you move your way up on the ladder of progression.

    Cons

    With all the good things that come with being a LiveWatch employee, even though there is plenty of food, encouragement, and job progression, there is a lot expected of you. Most of the work that employees deal with is confidential information pertaining to the customers and working with customers, the work can be stressful. Along with that, there are high goals to achieve to push employees to work their hardest. When goals are not met, it can sometimes be disheartening, due to the bonuses that are often tied to meeting the set goals.

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  7. Helpful (2)

    "Great place to get experience and start your career."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LiveWatch Security full-time

    Pros

    The biggest pro is the people! They really focus on creating an amazing work environment that makes everyone feel like family.

    Cons

    The company did feel disorganized at times and they made some empty promises to me.

  8. Helpful (13)

    "Best job I've ever had!"

    5.0
     in Saint Marys, KS
    Recommends

    I have been working at LiveWatch Security for more than a year

    Pros

    The employees are so helpful and friendly. Leadership does a nice job maintaining a fun work environment and making sure their employees are well taken care of. It's nice working with a team where everyone is invested in a common goal. My time at LiveWatch has been such a learning experience, a personal and professional growth opportunity, and a wonderful place to make friends as well. Weekly pay and the flexibility in scheduling are also very helpful.

    Cons

    The workdays are fast paced but it is exciting/rewarding being a part of a team that is always growing and improving.

    LiveWatch Security Response

    August 8, 2017HR Business Partner

    While we appreciate all feedback, it is especially gratifying to read your comments. Thanks for being part of the LiveWatch Team! The workdays are fast paced! Our Culture: Opinions and contributions matter in the LiveWatch family, regardless of your job title or role. Our Customers expect us to be Passionate, Smart, Connected, and Fast. Our Core Values are: Loyalty: We are candid and honest; loyal to the cause(protecting what is important to our Customers) and the group. Discipline: We pursue excellence in all we do. Innovation: Our approach is creative and inspired by the Customer. Winning Together: We participate and celebrate our success. We are building a Team to make a difference with everyday Heroes. Apply and Join Us, see if we are the Team for you.

  9. Helpful (4)

    "Great Place to Build a Career"

    5.0
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee in Saint Marys, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LiveWatch Security full-time for more than 8 years

    Pros

    Great benefits. The team ends up feeling like family, which leads to an awesome work environment. Also easy to build up a career here, and I've seen numerous employees start out on the front-line who are now managers and supervisors. The people I work with are the best part about this job.

    Cons

    With three different office locations, it's challenging to get to know everyone on the team as well as you'd like. Also, there is a real culture of excellence, which means serious work.

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  10. Helpful (1)

    "What a great team!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at LiveWatch Security full-time

    Pros

    A very friendly work environment . Fast paced and fun. They promote managers from within. Lots of opportunity for growth.

    Cons

    There has been so much growth that parking is challenging sometimes...but I know they're working on that.

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