Lush Reviews

Updated Oct 14, 2021

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Found 980 of over 1,156 reviews

3.7
64%
Recommend to a Friend
62%
Approve of CEO
Lush CEO Mark Constantine
Mark Constantine
471 Ratings
Pros
  • "Living wage, 50% discount, good vibes(in 107 reviews)

  • "Good products, great staff discount, great team(in 54 reviews)

  • Cons
  • "Some issues in management, long hours at Christmas(in 18 reviews)

  • "Stressed customers, busy shop floor and learning info about products(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Lush

      Oct 12, 2021 - Floor Clerk 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great discount, pays more than minimum wage

      Cons

      they make you approach people and rub their arms

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    2. 5.0
      Current Employee, more than 3 years

      Great place to work

      Oct 11, 2021 - Sales Assistant in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Welcoming atmosphere, great pay, discount available to staff

      Cons

      Product knowledge must be great, a lot to learn

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    3. 3.0
      Former Employee, more than 1 year

      Great discounts but low pay

      Oct 14, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      50% off products, free products to try out and always smelling good.

      Cons

      Poor management that does not support employees development.

      Continue reading
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    4. 4.0
      Former Employee, less than 1 year

      Loved it

      Sep 29, 2021 - Sales Assistant in Palmerston North, Manawatu-Wanganui
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Friendly environment - Fair pay - Ethically sourced - Extensive training

      Cons

      Honestly I loved it! Only issue was that I was a Christmas casual and had to learn a lot very quickly, but totally worth it!

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    5. 4.0
      Current Employee, more than 1 year

      FUN

      Sep 27, 2021 - Sales Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      welcoming, good onboarding, good culture

      Cons

      favouritism amongst managers for long time staff

      Continue reading
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    6. 5.0
      Current Employee, more than 5 years

      Great Company to work for

      Sep 25, 2021 - Analyst in Dorset, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Look after their employees well

      Cons

      None, I don;t have any cons

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    7. 4.0
      Current Employee, more than 3 years

      Not for everybody

      Sep 16, 2021 - Keyholder/Floor Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      50% discount Flexible with scheduling Fun work environment

      Cons

      Having to pick up slack for those who doesn’t take the job serious I don’t see enough people of color in management position (specifically Black people)

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    8. 4.0
      Current Employee, less than 1 year

      Lush

      Sep 14, 2021 - LUSH Sales Assistant in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free or discounted products, good team, fair pay and extra for working Sunday’s (x1.5)

      Cons

      Pressure to hit sales target

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    9. 4.0
      Former Employee, less than 1 year

      good pay for all ages

      Sep 13, 2021 - Sales Associate in Swindon, Wiltshire, South West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Same pay regardless of age

      Cons

      No commissions and can't get bonus on extra sales

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    10. 4.0
      Former Employee, more than 3 years

      Good learning experience

      Sep 10, 2021 - Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff benefits Good team effort Incredible company

      Cons

      Very pressured and fast pased

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    Viewing 1 - 10 of 980 Reviews
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