Lyft Reviews

Updated 9 Jul 2020

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3.7
63%
Recommend to a Friend
75%
Approve of CEO
Lyft CEO Logan Green
Logan Green
353 Ratings
  1. "Good job and compensation"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Interesting projects and great coworkers, good compensation

    Cons

    Instability of an unprofitable company during challenging economic times

  2. "Great Place to Start"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Great community, strong sense of self, a place to grow if you put in the work

    Cons

    If you want to leave, sometimes the management and HR will seem as if they don't care as much or really want to fight for you to stay

  3. "A Job that's on my time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commute Driver in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Lyft full-time for more than a year

    Pros

    all kinds of people,I made my own hours,Being my own boss,Doing what i love....driving,being able to listen to music all day

    Cons

    Being stuck in traffic,Peoples criticism,if its ones only source of income..it can be taken away in a heartbeat if someone didn't have a good experience and embelishes the negative parts of their trip to where you get put on probation and lyft does not even investigate the drivers side of an issue.Long trips that don't pay out,having to split your fares three ways and still have gas money,riders refusing to exit my vehicle when the trip was over,unwanted male advances or attention,drunk people,impatient riders when you may just be getting adapted to a new area and a passenger cancels on you

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  4. "Decent Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Market Operations Associate in New Orleans, LA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Lyft full-time for more than a year

    Pros

    Good benefits with decent pay scale

    Cons

    Markets outside of California, Illinois, and New York are often ignored.

  5. "Good company, terrible marketing department"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in San Francisco, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Lyft full-time for more than a year

    Pros

    Good culture and values. Some of the best people I've worked with. Lots of candy.

    Cons

    Marketing leadership has changed more than 4 times over the course of two years. Inconsistent, and indecisive. Lots of candy.

  6. "Design at Lyft"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at Lyft full-time for more than 3 years

    Pros

    A great level of autonomy and support from co-workers

    Cons

    In my particular department, projects tended to be constrained. Meaning easiest and most basic solutions (which usually amounted to not being such a great customer experience) so development could fit them into sprints.

  7. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate in Arlington, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    - Team is like a second family - Lyft leads with action and is committed to doing the right thing - Laid back

    Cons

    - Team is like a second family - Still in "start up" mentality at times

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  8. "Supervisor."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Nashville, TN
    Recommends
    Approves of CEO

    I worked at Lyft full-time for more than a year

    Pros

    Lyft is an excellent company to work.

    Cons

    I can think of no cons.

  9. COVID-19

    "review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CX Specialist 
    Doesn't Recommend
    Negative Outlook

    I worked at Lyft full-time for more than 3 years

    Pros

    i like to see dogs

    Cons

    getting layed of during covid

  10. "Mission-driven, strong leadership, competitive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing 
    Recommends

    I worked at Lyft full-time for more than 3 years

    Pros

    Compared to other companies of its size, the leadership team did not shift as much as I would have expected - especially for a younger company. John and Logan are great leaders - transparent, authentic, doing what's right. Lyft made me felt like I belonged and I was always challenged in the competitive environment. Strong values -- they were always emphasized and reiterated, not just messages on the wall. If you care about transportation and redefining cities around people instead of cars, Lyft is the best company you can work for in this space.

    Cons

    More junior folks trying to prove themselves; always felt like they needed to voice their opinion. Growing pains in terms of high-growth startup pre-IPO years, so processes would shift all the time and cause a ton of churn.

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