MGM Resorts International Reviews
Updated 28 Feb 2021
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Recommend to a Friend
Approve of CEO
Bill Hornbuckle
101 Ratings
Pros
"Great benefits, good corporate perks" (in 96 reviews)
"a big company with good benefits" (in 77 reviews)
Cons
"Long hours and high demands for management" (in 39 reviews)
"only thing I didn’t like about my department was the upper management team kept changing the quality form" (in 38 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
"Product Analyst – PMS"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at MGM Resorts International full-time for more than 3 years
Pros
Beginner Inter mediator Professional Expert This is the cycle and its awesome place to grow
Cons
Nothing to say everything is perfect...
"This place is like a roller coaster, going down hill."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at MGM Resorts International full-time for more than 8 years
Pros
Free EDR food that most likely give you food poisoning. Keep your head low, be a yes person, and you can be stuck in a meaningless career for 20+ years.
Cons
Lack of any raises, promotions, and no real training.
Continue readingPros
health and 401k benefits are outstanding
Cons
morale has gone down in recent years
"Good Company to Work For"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at MGM Resorts International full-time
Pros
Excellent Pay and Benefits Fun Work Environment Opportunities to Climb
Cons
Large Property + Street Crowds mean Work Commute is Doubled Guests Occasionally Rowdy
"Best Employer I've Ever Had"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at MGM Resorts International full-time
Pros
Supportive management, perks, transparency, thorough training
Cons
Vulnerability to economic slowdowns, hard to get into without significant hospitality background
"Good Experience"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at MGM Resorts International full-time for more than a year
Pros
Get to work with a dev team
Cons
Hard to introduce new technology
"Great company and great office culture"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI worked at MGM Resorts International part-time for more than a year
Pros
Fair and fun treatment of employees, clear understanding of goals
Cons
None from my work come to mind
Pros
Really enjoyed my time here. Met some great people working at the T-Mobile Arena. The GSR team is AWESOME. Supervisors, Management, etc. Having been in customer service for over 20 years, I have seen the best and the WORST of Management teams, and this one was by far my favorite that I've had.
Cons
Seeing some of the more "elder" team members struggle with standing for entire shifts. There were days where an event was over 3hrs and they hadn't sat down once.
- COVID-19
"If you want burn out"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at MGM Resorts International full-time for more than 3 years
Pros
Benefits are great. People are great.
Cons
A company that says they put their employees first but they don’t. Line level employees put in all the effort for big wigs to be paid. And when life hits team members get the brunt of it. Other team members are overworked, time off is encouraged but frowned upon.
Continue reading "It all depends on the department"
I worked at MGM Resorts International full-time for more than 10 years
Pros
The pay scale was pretty good, great benefit package, uniforms provided, lunch was provided, and paid lunch.
Cons
Manager and a few supervisors had a bad habit of micromanaging to the point it felt like harassment. Some favoritism with certain employees. No one backed the employees when dealing with irate guests. They did everything to appease the guests, even when they were 100% wrong and employees were simply abiding by company standards.
Continue reading
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