Mandalay Bay Resort and Casino Reviews

Updated 1 Dec 2020

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4.0
79%
Recommend to a Friend
95%
Approve of CEO
Pros
Cons
  • "Compared to other hotels their operation is very behind when it comes to technology(in 4 reviews)

  • "Bad management skills , favoritisms(in 3 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Fun"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Group Service Specialist in Las Vegas, NV
    Recommends
    Positive Outlook

    I worked at Mandalay Bay Resort and Casino full-time for less than a year

    Pros

    Awesome incentives and room to grow and move around in the company also best employee dining room

    Cons

    Not really anything I have issues with

  2. "Its a good place to start"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Denver, CO
    Recommends
    Negative Outlook

    I worked at Mandalay Bay Resort and Casino full-time for more than 3 years

    Pros

    Good pay Can work varied shifts Okay commission Tips Can build a lot of experience

    Cons

    After MGM 2020 the commission changed so agents do not get as much as they used to. Favoritism for other agents Micromanagement Bad management Dont get full-time position right away it can take a few years


  3. COVID-19

    "I miss working there"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Group Services Specialist in Las Vegas, NV
    Recommends
    Positive Outlook

    I worked at Mandalay Bay Resort and Casino part-time for less than a year

    Pros

    Incredible management and team effort amongst the whole department.

    Cons

    Covid-19/Pandemic causing a lot of us to get furloughed.

    Continue reading
  4. "Good Place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Concierge in Las Vegas, NV
    Recommends
    Neutral Outlook

    I worked at Mandalay Bay Resort and Casino full-time for more than 3 years

    Pros

    Offer good programs for the employees

    Cons

    Not consistent with the other MGM properties

  5. "Flexible schedule"

    3.0
    Current Employee - Valet Attendant 

    I have been working at Mandalay Bay Resort and Casino full-time

    Pros

    Easy to get time off

    Cons

    It’s really hot outside in the summer

  6. "I've loved my time with Mandalay Bay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food Server in Las Vegas, NV
    Recommends
    Negative Outlook

    I have been working at Mandalay Bay Resort and Casino full-time for more than 10 years

    Pros

    Work environment you can be proud of. Employee Cafeteria. Uniforms provided and cleaned.

    Cons

    VERY LARGE company with managerial turnover. Need to relearn new policies and SOPs as new management is hired.

  7. "great job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Convention Setup in Las Vegas, NV

    I have been working at Mandalay Bay Resort and Casino part-time for more than a year

    Pros

    great environment to work in

    Cons

    not a lot of Conventions now-and-days

  8. "Front Desk Agent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook

    I worked at Mandalay Bay Resort and Casino full-time for more than 3 years

    Pros

    Fast paced environment, and met a lot of interesting guests.

    Cons

    Guests can be extremely rude and demanding at times.

    Continue reading
  9. "Great Security Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Secuirty Officer in Las Vegas, NV
    Recommends
    Neutral Outlook

    I worked at Mandalay Bay Resort and Casino part-time for less than a year

    Pros

    Great place to work overall, professional environment, supportive staff and cool environment.

    Cons

    Not enough working hours. I was hired for a part-time Security Officer position, but was scheduled to work far less than thirty hours per week.

    Continue reading
  10. "Good benefits"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Room Attendant in Las Vegas, NV
    Neutral Outlook

    I have been working at Mandalay Bay Resort and Casino part-time for more than a year

    Pros

    Hour lunch break its paid, good benefits

    Cons

    Guest are very messy around summer,no tips

Viewing 1 - 10 of 93 English Reviews