Marketo Reviews | Glassdoor.co.in

Marketo Reviews

Updated 20 March 2019
430 reviews

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4.0
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Steve Lucas
183 Ratings

Employee Reviews

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Pros
  • "Great work environment, benefits, work-life balance" (in 20 reviews)

  • "Great people and a great product" (in 27 reviews)

Cons
  • "Not so much for work/life balance but the generous multipliers and presidents clubs keep you focused" (in 20 reviews)

  • "In addition, many jobs were relocated to Denver from San Mateo" (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good job with less than stellar Mgmt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marketo full-time (Less than a year)

    Pros

    Compensation and benefits were good. Snacks.

    Cons

    They truly excel at micro-management.

    Advice to Management

    Learn to value your talent.


  2. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDR in Seattle, WA (US)
    Current Employee - BDR in Seattle, WA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marketo full-time (More than a year)

    Pros

    Great culture, fast growing company

    Cons

    Lots of changes throughout the acquisition

  3. "Fantastic company, better team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSM in Seattle, WA (US)
    Current Employee - CSM in Seattle, WA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marketo full-time (More than a year)

    Pros

    -Helpful, supportive team
    -Company culture
    -Great product

    Cons

    -Constant change, having to adjust


  4. Helpful (3)

    "Enterprise Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Executive in Melbourne (Australia)
    Former Employee - Enterprise Account Executive in Melbourne (Australia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Marketo full-time (More than a year)

    Pros

    Good base wage and monthly bonus commissions for doing base metrics, such as making phone calls, helps make up for the very long ramp with deals taking 9-12 months. It’s also a pro that you typically only have to make Q4 number to go to club. The support team goes above and beyond and is a great part of the team.

    Cons

    Where to start? The best place would be asking about the cupcakes, worth asking about in the interview. Commission plans are typically made available months into the working year, while this is happening the focus on opportunities can be daily for an enterprise sale that takes 9-12 months, so there is opportunity to improve the cadence of reporting and reuduce the channels of Slack, Whatsapp, sms, email, phone, Chatter and more. The lead management and territory allocation is a weekly talking point and needs to be addressed, the commercial team will typically to be working enterprise accounts as the CRM data is incorrectly allocating it to them, often focusing on a smaller sale and cycle. As a B2B product, it looks challenging to fit under the new Adobe go to market with their focus on accounts that are primarily B2C that will have Adobe Campaign positioned first for them. Interviewees are encourage to ask about how many reps make their number each year. The quoting process needs an overhaul as it consumes hours of unnecessary time and double handling, and typically requires worldwide approvals and takes several days of emails to send a quote to a customer. Accounts that are over 18 months old will be managed by another team and do not have the attention or focus from the sales team, there is an opportunity to improve this for customers.

    Advice to Management

    New management/focus is required for the ANZ business to develop a go to market plan, fix the territories, clean up the CRM data and to be held accountable for a separate enterprise number as there is no responsibility to fixing the go to market. Also, additional training for staff beyond the boot camp that will enable all attendees to be more educated than the lowest common denominator in the room. Focus on retaining your experienced staff that know your products as there is little knowledge left in the ANZ business with the recent high turn over. Remove the 12 & 18 rules on accounts to encourage the sales team to work longer term with customers as some have complained about the amount number of contacts they have had, and simply focus on working with them to be successful and mutually grow together. Management is also not required in every meeting with a prospect, and their time could be better spent improving the go to market.


  5. Helpful (3)

    "Customer Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Marketo full-time

    Pros

    Great team, awesome company, great benefits

    Cons

    A lot of growth so if you aren't comfortable with change, you may not be the best fit


  6. Helpful (1)

    "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marketo full-time (More than a year)

    Pros

    Collaborative and innovative place to work

    Cons

    Too much change in too little time


  7. Helpful (2)

    "Career-building exprerience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Atlanta, GA (US)
    Current Employee - Account Executive in Atlanta, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marketo full-time (More than a year)

    Pros

    -Access to smart, strategic leaders
    -Ability to get promoted and recognized within
    -Investment in sales training, i.e. John Barrows and Vista Value Selling
    -Ability to make good money if you exceed quota

    Cons

    -Constant changes within sales org, i.e. territories, SDR/AE alignment, lead qualification parameters, etc.
    -Leadership preaches about being radically transparent but actually doesn't divulge much info about internal company decisions

    Advice to Management

    -Keep hiring top notch leadership

  8. Helpful (2)

    "Happy Employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marketo full-time

    Pros

    Awesome culture, exciting growth opportunity with Adobe acquisition, and blue skies ahead for the foreseeable future.

    Cons

    Growing pains over the last year with explosive growth and Adobe acquisition, but overall leadership with Adobe and Marketo have been extremely transparent in sharing what's in store for the future.


  9. Helpful (1)

    "Always learning, always growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success
    Current Employee - Customer Success
    Recommends
    Positive Outlook

    I have been working at Marketo full-time (More than 3 years)

    Pros

    Incredible people, neverending learning opportunities, long-term career options

    Cons

    Constant change could be considered a con if you aren't up for a challenge


  10. Helpful (3)

    "Less snacks and fun events, more $$"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO (US)
    Current Employee - Anonymous Employee in Denver, CO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marketo full-time (Less than a year)

    Pros

    The people are amazing! The leadership is great and we have a lot of fun events. I am not stressed when I get home about work. Great culture.

    Cons

    Not enough money. Many people from my team and other teams took pay cuts to come here and we don't even get any sales leads from our own systems. The training is not great and many of us don't even know what Marketo really does. The way that the pay structure works for sales is unfair and not unified. Favoritism from upper management for conferences etc.

    Advice to Management

    Consider raises and get better training for sales people.