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    Marks & Spencer Reviews

    Updated 26 Jan 2020

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    3.6
    68%
    Recommend to a Friend
    74%
    Approve of CEO
    Marks & Spencer Chief Executive Steve Rowe
    Steve Rowe
    855 Ratings
    Pros

    • "employee benefits including staff discount" (in 364 reviews)

    • "Good pay compared to competitors" (in 270 reviews)

    Cons

    • "I couldn't fault my experience with M&S" (in 111 reviews)

    • "long hours during busier periods" (in 104 reviews)

    More Pros and Cons

    1. "Customer service representative & billing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Cochin
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time for more than a year

      Pros

      Multy national company. Good work place. Employee friendly

      Cons

      Nothing in down side. Good customer service. Efficient staffs. That's leading the company.

      Advice to Management

      The management team is very strict and efficient works. They are the leading power to the employees.

      Marks & Spencer2020-01-15

    2. "Sales advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Advisor in Bangalore
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer full-time for more than 5 years

      Pros

      Good work culture and passionate

      Cons

      Career growth nil nothing to employees growth

      Advice to Management

      Nothing

      Marks & Spencer2020-01-22
      3. Join the Marks & Spencer team
      See Our Latest Jobs

    3. "M&S"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Fashion Assistant in Pune City
      Recommends
      Positive Outlook
      No Opinion of CEO

      I have been working at Marks & Spencer full-time for more than 5 years

      Pros

      1)International company 2)Big organisations 3)high standard level 4)employees can learn different things -vm,system knowledge

      Cons

      I don’t know,why people think down sides of marks and spencer

      Advice to Management

      No thanks

      Marks & Spencer2019-11-26

    4. "No growth for honest personalities"

      StarStarStarStarStar
       

      I worked at Marks & Spencer

      Pros

      Strongly don't recommend to work in Indian outlets

      Cons

      We have to be favourable for Managers

      Advice to Management

      Worst management setup in india

      Marks & Spencer2019-12-24

    5. "Good company"

      StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Marks & Spencer full-time

      Pros

      Working time is flexible and lunch is also given

      Cons

      Pay can be more good

      Marks & Spencer2019-10-30

    6. "Great"

      StarStarStarStarStar
      Former Employee - Fashion Stylist in Bangalore
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Marks & Spencer full-time for less than a year

      Pros

      Good place to learn the retail world and front head team.

      Cons

      Team building skills and expertise at sales.

      Marks & Spencer2019-10-21

    7. "Hi, I'm a fashion stylist."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Fashion Stylist in Bangalore
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time for more than a year

      Pros

      Direct contact with the consumer needs.

      Cons

      No Cons all good. Thanks.

      Advice to Management

      Nil

      Marks & Spencer2019-10-04

    8. "Owned bu UK based Company"

      StarStarStarStarStar
      • Compensation and Benefits
      Current Employee - Anonymous Employee 

      I have been working at Marks & Spencer full-time

      Pros

      Uk Based client Direct customer interactions

      Cons

      The company follows UK shift

      Marks & Spencer2019-09-18

    9. "Visual merchandiser"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Visual Merchandiser in Bangalore
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer full-time for more than 3 years

      Pros

      I would be proud to work for one of the UK's leading retail brands. I had grown up with M & S and shop there myself. I like working with people, and I am aware that excellent customer service is crucial. I have always worked with the public and have qualifications in customer service. I am a team player and realise how it is so important to share information with your colleagues, especially around product knowledge.

      Show More

      Cons

      Very friendly working environment Fun Place, Good People, Encouraging Staff

      Advice to Management

      Not required any advice or suggestion to explain about the management

      Marks & Spencer2019-08-28
    10. Helpful (1)

      "One of the best retail brand to work for."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Section Manager in Thrissur
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time for more than 3 years

      Pros

      *Best in the industry pay scale. *Structured career development path. *2 Week offs. *Staff friendly HR policies. *Understanding stakeholders.

      Cons

      * Have to do better job in marketing. Especially store specific ones.

      Advice to Management

      The only con I experienced is the companies strict policy in wearing formal shoes in work place. Most of the employees I know, suffers from foot pain after a busy day's work. If the company can, somehow provide some soft soled shoes or allow staffs to wear black sports shoes, the selling would have been more fun.

      Marks & Spencer2019-08-23
    Found 2748 reviews
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