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    Marks & Spencer Reviews

    Updated 18 June 2018
    1,653 reviews

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    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Marks & Spencer Chief Executive Steve Rowe
    Steve Rowe
    437 Ratings

    1,653 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "Older members of staff like to look down on you if you're younger than them, rude as hell snobby customers" (in 38 reviews)

    • "I couldn't fault my experience with M&S" (in 77 reviews)

    More Pros and Cons

    1. "Best place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Section Manager
      Former Employee - Section Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer full-time (More than a year)

      Pros

      5 days working,9 hours shift,work life balance,transparent management,values its employees,employee friendly policies,well structured and sop driven,training and development

      Cons

      Employees working at store level must be given a fair chance to apply for corporate openings

      Advice to Management

      All is going good.

    2. "Great Atomosphere to work here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Section Manager in New Delhi
      Former Employee - Section Manager in New Delhi
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Marks & Spencer full-time (More than 3 years)

      Pros

      Work culture is awesome here

      Cons

      I have nothing to say negative

      3. Join the Marks & Spencer team
      See Our Latest Jobs

    3. "CCA"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - CCA in New Delhi
      Former Employee - CCA in New Delhi
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer full-time (More than a year)

      Pros

      5 Days working. Good company Benefits .Customer benefits are good.

      Cons

      Store level politics. Less Growth . If you are ready to give 5 years than its a good company to work with.

      Advice to Management

      Actively listen to your staff. They scare while sharing problems with H.R . As they think its going to harm them.

    4. "Floor Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Floor Manager in New Delhi
      Current Employee - Floor Manager in New Delhi
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Marks & Spencer full-time (More than a year)

      Pros

      Great People Friendly Organisation

      Cons

      Store Team sometimes gets under pressure due to store Mangement.

      Advice to Management

      Make all the stores works environment similar

    5. "Good to go.."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Manager in Gurgaon, Haryana
      Current Employee - Assistant Manager in Gurgaon, Haryana
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time (Less than a year)

      Pros

      Great place to work. Senior management understand the difficulties faced by the junior management. Great knowledge build up as area of work is high.

      Cons

      Great place to work , training and development of an employee needs to be taken care of. Team building activity should be introduced

      Advice to Management

      Happy with the way the management is driving the business

    6. "Favouritism and demotivating"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      I worked at Marks & Spencer full-time (More than a year)

      Pros

      Bright environment
      Good friends
      Good hr
      Ssc team is great

      Cons

      They make you work like clerk and don't let you grow.. everything is good for them who are leadership team' s favorite.. it's worst than a lala company except office nothing is like MNC..

      Advice to Management

      Let young minds grow and motivate people who want to work n are working hard.. respect the ones who are working with you

    7. "No"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Bank Jobs in Junagadh
      Current Employee - Bank Jobs in Junagadh
      Recommends
      Positive Outlook

      I have been working at Marks & Spencer full-time (Less than a year)

      Pros

      I wanna work in best of the best sectors. That's why I need perfect chance.

      Cons

      It's great joy with this site

      Advice to Management

      U need important improvement

    8. "Junior manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Junior Manager in Gurgaon, Haryana
      Current Employee - Junior Manager in Gurgaon, Haryana
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Marks & Spencer full-time (Less than a year)

      Pros

      Pay scale is good.
      Work life balance.
      Retail domain knowledge is added advantage.
      No technology dependent.
      Great learning environment for fresher

      Cons

      No process driven development.
      Team is very short.
      Not having technical architect.
      It is supporting area not the focussed one

    9. "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Advisor in Mumbai
      Current Employee - Sales Advisor in Mumbai
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time (More than a year)

      Pros

      Good company good pay and many more

      Cons

      9hrs shift no time for family

      Advice to Management

      Nothing

    10. "Former department manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Department Manager in Mumbai
      Former Employee - Department Manager in Mumbai
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer full-time

      Pros

      Best salary....great working atmosphere...great growth chances

      Cons

      upper management is very bad....very unprofessional......upper management itself never follows company policies.

      Advice to Management

      Dont waste skills of junior managers by the hands of upper ones.

    Showing 1,653 of 1,807 reviews
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