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Marks & Spencer Reviews
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    Marks & Spencer Reviews

    Updated 19 September 2017
    1,220 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Marks & Spencer Chief Executive Steve Rowe
    Steve Rowe
    252 Ratings

    1,220 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Excellent staff discount available immediately (in 189 reviews)

    • Good pay for customer sales assistant (in 92 reviews)

    Cons

    • The company no longer pay much loved "double time" pay increase for working on a Sunday - unfortunately this has demoralised many members of staff (in 32 reviews)

    • Unless you have a good line manager who informs about workshops available on the M&S website which is hard to find on your own (in 67 reviews)

    More Pros and Cons

    1. "Former department manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Department Manager in Mumbai
      Former Employee - Department Manager in Mumbai
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer full-time

      Pros

      Best salary....great working atmosphere...great growth chances

      Cons

      upper management is very bad....very unprofessional......upper management itself never follows company policies.

      Advice to Management

      Dont waste skills of junior managers by the hands of upper ones.

    2. "Customer Service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Marks & Spencer part-time

      Pros

      Very Good and healthy work culture

      Cons

      - nothing to mention, pleasurable place to work

      Advice to Management

      -

    3. "Merchandiser"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      Pros

      Nothing at all, zilch, zero

      Cons

      No openings for career advancement

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Excellent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Advisor in Ahmedabad
      Current Employee - Sales Advisor in Ahmedabad
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time (More than a year)

      Pros

      One of the best retail company I work with

      Cons

      Nothing all is good going

      Advice to Management

      All good keep it up m & s

    5. "Merchandiser-Menswear"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Menswear Merchandiser in Gurgaon, Haryana
      Former Employee - Menswear Merchandiser in Gurgaon, Haryana
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marks & Spencer (More than a year)

      Pros

      Excellent Quality Premium Brand. Balanced Work Culture.

      Cons

      None. Very much satisfied with the company.

      Advice to Management

      Very well structured Brand. Proud to be a part of the brand.

    6. "Buying & Merchandising"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Gurgaon, Haryana
      Current Employee - Anonymous Employee in Gurgaon, Haryana
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time (More than 10 years)

      Pros

      Good Place to Learn , Open Work Culture , positive work environment

      Cons

      Flat hierarchy , no growth opportunities after Middle Management

    7. "great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Security Officer in Mumbai
      Current Employee - Security Officer in Mumbai
      Recommends
      Neutral Outlook
      Disapproves of CEO

      Pros

      work life balance and good salary

      Cons

      bad management.poor work culture.old culture ,poor performance,bad project

      Advice to Management

      treat junior employee as human

    8. "Operations Managers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operations Manager in Hyderabad
      Current Employee - Operations Manager in Hyderabad
      Recommends
      Positive Outlook

      I have been working at Marks & Spencer full-time (More than 5 years)

      Pros

      Best place to work in retail

      Cons

      As usual as every company as

      Advice to Management

      nothing

    9. "Company sop are very friendly but the management has lack focus to drive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bengaluru
      Current Employee - Anonymous Employee in Bengaluru
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer full-time (More than a year)

      Pros

      5days working ,leave flexibility perks approachable management

      Cons

      Store management is weak and top management also dont have a concrete plan to drive business...uncertainity in olan revision

      Advice to Management

      Focus one thing at a time

    10. "not so good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      good place to learning in the company

      Cons

      no really i cant say here

      Advice to Management

      none

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