Mastercard Reviews | Glassdoor.co.in

Mastercard Reviews

Updated 26 September 2017
48 reviews

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Mastercard President and CEO Ajay Banga
Ajay Banga
25 Ratings

48 Employee Reviews

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Pros
Cons
  • Work life balance can be a challenge (in 39 reviews)

  • Communication from senior management regarding changes to company structure aren't always timely, or the information changes every few months (in 31 reviews)

More Pros and Cons

  1. Helpful (2)

    "Bad culture and Method to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Lead in Pune
    Current Employee - Project Lead in Pune
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    -no reason- no career growth

    Cons

    -Don't join worst culture.
    - No support from management.
    - No support from vadodra team
    -no kt no help all you have to do by own.

    Advice to Management

    Firned the project manager and consultant and stop pune unit as soon as possible.
    Don't pay unit crosss verify the project


  2. Helpful (2)

    "Worst organization with full politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mastercard full-time

    Pros

    Just politics no work .

    Cons

    I worked with MasterCard for around 3 yrs . First one year was good then actual politics will start .No one allow you to reach hire management.

    Advice to Management

    Don't listen to political people. Use your brain .


  3. Helpful (1)

    "Good company..... Worest management"

    StarStarStarStarStar
    • Work/Life Balance
    Former Contractor - Anonymous Contractor in Vadodara
    Former Contractor - Anonymous Contractor in Vadodara
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mastercard as a contractor (Less than a year)

    Pros

    Flexible timing and chances to know new things

    Cons

    Worest ...... Management .In between employees also more politics they are living with insecure feeling

    Advice to Management

    Please try to change the directors and management​ also


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    "Excellent company, pathetic management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pune
    Former Employee - Anonymous Employee in Pune
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    Policies are really good.. very employee friendly policy but all in vain if you have useless management

    Cons

    Too much power concentrated in wrong hands.. if you are unlucky enough to be under a bad manager or management kiss goodbye to your personal life. It is as if they own you as they are paying you salary. Work overload, no work from home even if it is late, micro management, biased towards certain employees.

    Advice to Management

    If you want to retain employees, listen to why they are leaving.. work on the feedback provided. Or else this will be an excellent company failing in India due to ignorance by management.


  6. Helpful (6)

    "Worst management, discrimination, politics, favoritism , micro management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Security Analyst in Pune
    Former Employee - Information Security Analyst in Pune
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    The only reason someone would join would be brand MasterCard. an Initial salary and policies may look good but that is everywhere provided for good skills.

    Cons

    There are unlimited. There is a clear bias and discrimination from the management at the onsite while providing any benefits. They discriminate while providing any policy benefits to the onsite and employees located in Pune. Even the Pune local management has made it worse by following the path of their onsite manager. There is no transparency . They are more interested into creating conflicts, monitoring people for every minute they spend or even for the breaks taken. There is no work life balance, no work or calls from home allowed even when it is late . They are least concerned about full time employees as they think with money they can always choose the contract employees. The power is in the hands of managers and if they want they can do anything even if it is not in line with MasterCard values. And somebody who speaks against them, they make the life miserable. There is also no clear path with respect to career progression as even though good technical talent joins MasterCard, the management without skills not just technical but also people management make the MasterCard brand and image look poor.

    Advice to Management

    You need to keep your eyes open and look at things going wrong . If people are leaving or there is discrimination, it needs to be noticed and action should be taken. Sooner or later, no talent would stay for longer.


  7. Helpful (4)

    "QA Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Pune
    Current Employee - Leader in Pune
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Good Work life balance,
    Good insurance policy, Most important good leaves and no pressure on minimum working hours

    Cons

    No onsite, Disruptive management decision on employee retention,
    Indians in US (upper management) are racist - No onsite to offshore employees.
    Pathetic HR - all talent retention policies are meant for non-Indian (US folks).
    Higher management never bother to listen real feedback on employee retention and keep enjoying recruitment cycle.

    Advice to Management

    Looks like soon all India HUB oofices will be shut down, if they don't change their mindset to retain employees here, rather than recruiter outer vendor, contractors.


  8. Helpful (2)

    "Not a ggod company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Manager in Pune
    Current Employee - Delivery Manager in Pune
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good salary, Good Brand..thats it

    Cons

    No processes...no respect for employees

    Advice to Management

    Treat your people respectfully


  9. Helpful (2)

    "in mature management for competitive skilled people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Automation Engineer in Pune
    Current Employee - Senior Automation Engineer in Pune
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    can not list any. seriously!

    Cons

    in mature,
    behavior toward contingent worker is not good.
    basically a service base company mentality.

    Advice to Management

    guys mature up..


  10. Helpful (3)

    "At Vadodara, Senior People managers are not doing their job well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free snacks,
    Work life balance,
    Good domain to work with .
    Etc. .
    No other pros, everything else is cons.

    Cons

    Very poor people management. They are not doing their job well. Just hiring does not fulfill everything but maintaining relationship and +ve environment within teams and members is highly required. Managers do not care about all these. Too much difference between what they actually say and what they follow/do. No technical activities, everything just show off

    Advice to Management

    My heartily request to higher management from US to take reviews from technical developers at Vadodara and do quick action as soon as possible.


  11. Helpful (4)

    "By Name its MasterCard Work Culture and mentality of C-SAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Snacks
    Good Work Life balance (When you are on bench)
    Vadodara is a good place(Not for bachelors)

    Cons

    First thing working with C-SAM not MasterCard
    Waste HR department
    TOO much of politics.
    Inefficient Managers
    No Transparency
    Car Parking issue

    Advice to Management

    Take review and of mangers (if not taken) and take some action on it.


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