McCarton Reviews

3.1

46% would recommend to a friend

(50 total reviews)
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Whitney Loy

63% approve of CEO

48% positive business outlook

McCarton has an employee rating of 3.1 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have a good working experience there. The McCarton employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

50 reviews
1.0
1 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Initially, McCarton was a great place to work. People were super friendly, the work was manageable, and the pay was okay. Most people are great and will help you get through the day. The babies are great and cute. The therapists and teachers are professional.

Cons

Over the course of a few months it became very clear that this place was not what it seemed. The turnover rate here is extremely high. It says something about the place when they’ve been open since 2020 yet all your coworkers have only been here for a few months, weeks or days. This company protects bullies and does nothing when you speak up about issues. The TA’s in the pink and green room are the most unprofessional people of all time. All they do all day is go on their phones avoiding their actual work and instead talk to their CA friends who are even worse. They let their CA friends sit and do nothing for hours, and if they get a baby they make them sleep. This is not all CA's this is just those they've deemed as part of their group. I’ve seen these TA’s and CA's engage in so many toxic behaviors. Hazing, bullying, harassment, and so much more. You learn more about their personal lives than you do about how to do the job. I don’t see how hearing about someone’s failed marriage and dead bedroom is going to help me in my job. It's incredibly uncomfortable how the TA's and CA's harass male CA's and sit with them for hours upon hours pressing them for details about their personal lives. It's incredibly unprofessional and harmful. On top of that these people curse and yell at the babies. I complained about this a dozen times and they all acted super sweet to the babies for a few days but went back to their unprofessional behaviors. They talk openly about wanting to beat the babies whenever they give them a hard time. These people are absolutely not fit for their jobs, and I wouldn’t want them around any children. These are special needs children they're talking about. 2 year old babies. What's worse is they are so worried about their conversations and personal lives that babies have left the rooms unnoticed and found by themselves in dangerous situations. Beyond that the daily gossiping is insane. They speak badly about everyone from teachers, fellow staff, higher ups, etc., and not only amongst themselves but out loud to everyone. The disrespect I've seen coming from these people is wild.

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McCarton Response
2y
Thank you for sharing your thoughts and feedback regarding your experience at McCarton. We sincerely appreciate your honest input as it allows us to reflect on our strengths and areas that need improvement. While it's disheartening to hear about the challenges you've encountered, we are committed to addressing them and ensuring that McCarton becomes a better workplace for both our employees and the children we serve. We're delighted to hear that your initial impression of McCarton was positive. Our aim has always been to create a friendly and supportive environment where our dedicated team can work together to make a meaningful difference in the lives of special needs children. We also recognize the importance of maintaining a manageable workload and providing fair compensation for the effort our employees put in. However, we understand that your experience took a negative turn over time, and we sincerely apologize for any distress you may have faced. High turnover rates are indeed a concern, and we acknowledge that they reflect areas where we can improve as an organization. Our team is taking these concerns seriously and working diligently to address the root causes of this issue. In terms of interpersonal dynamics, we are committed to fostering a culture of respect, collaboration, and professionalism. Your feedback regarding some individuals' behavior is deeply concerning to us. We are actively investigating these claims to ensure that our staff members uphold the values and standards we hold dear. Bullying, harassment, and unprofessional behavior are not in line with our mission and will not be tolerated. Your advice to management is invaluable, and we are already taking steps to improve in the areas you've highlighted. Effective communication between management and staff is crucial, and we are working to ensure that our lines of communication are open and transparent. We are evaluating our hiring processes to ensure that candidates who align with our mission and possess the necessary qualifications are selected for roles within our organization. Regarding compensation, we are committed to providing competitive salaries that reflect the skills and experience of our team members. We recognize that the dedication of our staff deserves appropriate remuneration. We are conducting a thorough review of our compensation structure to ensure that it aligns with industry standards and allows us to attract and retain top talent. Training is also a priority for us. We understand the importance of equipping our employees with the knowledge and skills needed to effectively support the children in our care. We are investing in robust training programs and ensuring that all team members receive the necessary guidance to excel in their roles. Early intervention is indeed crucial, and we are working to ensure that our team is well-prepared to provide the best possible care for the children. Your disappointment with your experience at McCarton is something we take seriously, and we are committed to rectifying the issues you've raised. Our mission to provide quality services to special needs children remains at the core of everything we do. We want to assure you that we are dedicated to fostering a positive and productive work environment where all employees can thrive and make a meaningful impact. We genuinely appreciate your feedback. Your perspective is invaluable in guiding us towards positive change. Thank you again for your time, and we wish you the very best in your future endeavors. Your insights are crucial to our growth and improvement. We welcome further dialogue to discuss any additional thoughts or suggestions you may have by reaching out to a member of our team at info@mccarton.org.
1.0
15 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Met some of the most amazing people in which we bonded over our miserable times here. xoxo love you guys :* Got to work with the best babies ever!

Cons

Where do I start? 1. When you get hired, the things under your job description are not equal to the tings they actually force you to do. 2. They do not train any CA/ABA Assistant properly. 3. They hire anyone. 4. MESSY,UNPROFESSIONAL PEOPLE WORKING AS TEACHERS AND TEACHER ASSISTANTS. Teachers and teacher assistants who have been in the same position since the place opened up will sit miserable and gossip about CA's and other workers ALL DAY. One teacher assistant who will know I'm talking about her is the most shady, miserable, low-life, sad excuse for a woman is so angry that she has been in the same position for 3 years but won't let management know. Instead she rather sit and hate on anyone around her who is promoted. She smiles in everyones face but the moment they walk away she's gossiping. As if she should be one to talk... I'm genuinely sorry for her and her sad excuse of a life. She only claims to be professional when she is not talking about her insecurities, boring relationship, and other people. 5. Hr doesn't do anything for employees. They say they're open to suggestions but don't make any changes. 6. Breaks are only 45 minutes long but lots of times, buses are late to pick up children so CA's have to give up their breaks. And still not get paid for 45 min. 7.Long hours, little pay. 8. New rules every week. The list can go on and on but unfortunately my fingers are literally aching from all this.

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McCarton Response
2y
Thank you for sharing your thoughts and feedback about your time with us. We truly appreciate your input as it helps us identify areas where we can improve our organization. We're pleased to hear that you found camaraderie with your colleagues and enjoyed working with the children. We're committed to fostering a positive work environment and providing our employees with the necessary support. We apologize for any inconsistencies between job descriptions and actual responsibilities. We continuously strive to enhance our training processes to ensure that all Classroom Assistants and ABA Assistants receive comprehensive training. Regarding your concerns about hiring practices and the behavior of some staff members, we take these matters seriously and will investigate them further. Our aim is to maintain a professional and respectful workplace for everyone. We understand your frustration with the challenges you've outlined, and we're actively working to address them. Our HR Department is open to suggestions and is dedicated to making meaningful changes based on employee feedback. Regarding breaks and compensation, we acknowledge that there have been occasional disruptions. We're looking into solutions to ensure that Classroom Assistants are treated fairly in such situations. Your feedback on management is noted, and we'll use your insights to refine our approach and better support our team. Thank you once again for your input. We're committed to improving and providing a positive experience for all our employees. Your insights are crucial to our growth and improvement. We welcome further dialogue to discuss any additional thoughts or suggestions you may have by reaching out to a member of our team at info@mccarton.org.
1.0
12 Feb 2022
Recommend
CEO approval
Business outlook

Pros

The only good thing about this job is the wonderful kids. It is very rewarding to see them reach milestones. Otherwise, the entire place is a con.

Cons

The McCarton Foundation looks pretty on paper, but the reality is different. It is a very demanding job and you will not get compensated for it through pay nor benefits. The CA's are the backbones of that foundation, yet they are not taken seriously. They claim to care about their employees, but they really don't. The irony of it all is incredible. They completely disregard your needs (in all aspects). It is a physically, emotionally, and mentally demanding job, yet you can't even have a bottle of water in your classroom. You also barely get a 45-min lunch break during a 10-HR shift. And if you aren't feeling well, you have to suck it up. They expect so much from you, but don't meet you halfway. The entire place is a joke. It's like highschool all over again, with the cliques and bullies and rumors (not coming from just the CAs, but the very teachers and TAs who are supposed to be leading the classrooms). They are incredibly unprofessional. They just don't care. It's really sad because the children and the employees deserve better for the important work that they are doing. They are constantly needing new employees because they lose them just as quick as they get them.

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McCarton Response
2y
We appreciate your honest feedback regarding your experience at the McCarton Foundation. We value the dedication of our employees and the meaningful work they do in supporting the children's development. It's wonderful to hear that you find fulfillment in witnessing the children's milestones – they truly are at the heart of everything we do. We acknowledge your concerns and frustrations. Our team recognizes the importance of maintaining a supportive and respectful work environment for all employees. While we strive to continually improve, we apologize if you feel that your needs are not being adequately met. We understand that the demands of the job can be physically, emotionally, and mentally taxing. Your feedback will be taken into consideration as we work to enhance our policies and practices. Regarding compensation and benefits, we are committed to providing competitive packages that reflect the hard work and dedication of our team members. We are reviewing our offerings to ensure they align with industry standards and adequately recognize the vital role our ABA Assistants play in the Foundation's success. We are disappointed to hear about the challenges you face with professional conduct and camaraderie. We are actively addressing these concerns through team-building initiatives and fostering a culture of open communication and respect among all staff members. Your advice to management is noted. We are dedicated to creating a workplace where all voices are heard, and we are reevaluating our approach to ensure that employees' concerns are addressed promptly and effectively. Thank you for your feedback. The McCarton Foundation remains committed to its mission of providing quality care to the children and families we serve while ensuring a positive and fulfilling work environment for our employees. Your insights are crucial to our growth and improvement. We welcome further dialogue to discuss any additional thoughts or suggestions you may have by reaching out to a member of our team at info@mccarton.org.
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