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MetLife Employee Reviews about "work life balance"

Updated 28 Sept 2023

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Found 6,199 of over 7T reviews
77% Recommend to a Friend
MetLife President and CEO Michel Khalaf
88% Approve of CEO

Found 819 of over 7T reviews

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MetLife President and CEO Michel Khalaf
Michel Khalaf
1,361 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Benefits are great and the retirement and matching 401K are excellent.(in 620 reviews)
  • "2) Good work life balance...Except the last couple of weeks leading to a release.(in 446 reviews)
  • "until it changed and thought they are a mature player in the uk market; personal development; great people; international network(in 337 reviews)
  • "Pay was good and great(in 174 reviews)
  • "Poor management and could not keep up with regulation changes(in 216 reviews)
  • "Unlike other companies a bonus at MetLife is part of your pay (because the salaries are low) so you count on those dollars.(in 155 reviews)
  • "There were some good managers there that understood that they looked good when their teams performed and developed their people accordingly.(in 104 reviews)
  • "Micro managed , bad calls, vendors, upper management had no clue what they’re doing(in 67 reviews)
  • "poor leadership and future vision of company missing(in 65 reviews)

Reviews about "work life balance"

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    1. 5.0
      19 Aug 2021
      Unit Leader
      Former Employee, more than 1 year
      Tampa, FL
      CEO Approval
      Business Outlook


      I worked for MetLife in the Tampa Office as a Unit Leader on one of their larger Disability accounts and had a large staff report to me for a little over two (2) years total. There was always a lot of work but my experience was nothing but positive. Had an advancement opportunity not presented itself to me in Chicago, IL, I would have retired from this Company and the Tampa office. The work was also rewarding and you build great relationships with fellow employees in and outside your unit. Senior Leadership, in my opinion, was nothing but terrific to work for. If unit's needed assistance due to a high claim load or tasks for the week, they went out of their way to obtain assistance for you within the org so not one area was overloaded. There was no micromanagement and all expressed a genuine care for their employee's work/life home balance. It was definitely not a 'my way only' atmosphere. Below are the pro's of working for MetLife: 1. Diversity and Inclusion is adhered to. Everyone is treated as an equal and respected. 2. Advancement. MetLife is HUGE on promoting their employees from within. During my time at MetLife as a Unit Leader, we would hold 1 x 1's frequently and required to discuss career development as part of our 'MetLife Way'. I would routinely reach out to other unit leaders in different areas of the Company to set up time for my current employee's to 'job shadow' or ask questions if they showed interest in a particular job. 3. Huddles. Unit Leaders were required to hold daily 15 minute huddles with their staff to cover daily statistics, customer service satisfaction results, cover any new or updated policy and procedures, go over any org change, and address any questions or concerns from the staff. Communication and Collaboration is key within MetLife. 4. Senior Leadership would hold an all staff huddle weekly to ensure all are notified of any updates or changes within the org, including staffing, statistics, and educational offerings. 5. Yearly Bonus. If you did well on your employee review at the end of the year you could potentially qualify for a bonus that is typically paid out in March of the following year. 6. Benefits. MetLife has terrific benefits, including a 100% paid for retirement plan after you meet the required service time. 7. Salary. MetLife offers a generous starting salary - I have worked for other employers who paid less. In fact, MetLife recently announced they are raising their minimum wage to $20.00 per hour.


      The only con I can think of and brought up before in an employee survey is for the Company to update their internal intranet. It can be rather difficult to find org charts within various offices within the existing intranet. Other than that, I honestly do not have any con's I loved working there so much.

      1. 2.0
        28 Jul 2015
        Former Employee, more than 10 years
        New York, NY
        CEO Approval
        Business Outlook


        Met some of the most amazing and talented people at Met. Many of them became like family! They have a great work/life balance with the ability to work from home when needed. However, if you are based in NC I was told that isn't allowed since they have a campus style office.


        Met relocated most of their IT department to NC, forcing many seasoned, talented, and all around great workers to become unemployed. I always pictured myself working at Met till I retired, but unfortunately that didn't happen.

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