Metro Self Storage Reviews | Glassdoor.co.in

Metro Self Storage Reviews

Updated 17 Jan 2020

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3.2
60%
Recommend to a Friend
90%
Approve of CEO
Metro Self Storage Chief Executive Officer K. Blair Nagel (no image)
K. Blair Nagel
15 Ratings
  1. "Good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Construction Project Manager in Lake Forest, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Metro Self Storage full-time for more than 3 years

    Pros

    Very good salary, benefits, bonus along with very knowledgeable office staff. PTO instead of standard 2 weeks vacation. PTO accumulates every pay period. Good people to work with overall in the corporate office. Enjoyed learning and building self storage facilities in the Chicago area.

    Cons

    At the end, not enough work to keep me busy. Wish they have more facilities to build.

    Metro Self Storage2020-01-17
  2. "The owners and vice president have always been professional and fair. but its terrible at store level."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Metro Self Storage full-time for more than 8 years

    Pros

    There is not anything positive about working for these people they dont value or appreciate any of their employees.

    Cons

    upper management, HR, lieing, stealing

    Continue reading
    Metro Self Storage2019-12-17
  3. Helpful (1)

    "They're focused on cleaning more than customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Property Manager in Westhampton, NY
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Metro Self Storage

    Pros

    Working hours, working independently, casual attire.

    Cons

    They're OCD confused on cleaning. They come on with white gloves and look in corners. They don't provide the proper coverage to get their cleaning done. Nothing positive you do is recognized if your location is not picture-perfect clean.

    Continue reading
    Metro Self Storage2019-09-26
  4. Helpful (1)

    "Decent company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Storage Consultant 
    Recommends
    Positive Outlook

    I worked at Metro Self Storage full-time for more than a year

    Pros

    Good hours, equitable pay, commissions, good healthcare, job duties vary throughout the day

    Cons

    Staff very lean so SC’s and PM’s are cleaning units when they should be directing that time towards sales.

    Continue reading
    Metro Self Storage2019-08-16
  5. Helpful (2)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Storage Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Self Storage full-time for more than 3 years

    Pros

    Paid Time Off, Holidays off, Guaranteed hours, and Privately Owned

    Cons

    Sales expectations are constantly growing, but that's common for any for profit business.

    Continue reading
    Metro Self Storage2018-09-12
  6. Helpful (1)

    "Manager is only a title"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Storage Consultant in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Metro Self Storage full-time for more than a year

    Pros

    Decent benefit package/HR very professional/Sundays off

    Cons

    This is hardly a family run company, as they would like you to believe. They are heavily micro-managed from the top. "Manager" is only a title;you have no authority to make any decisions. Everything must be approved. If you are looking for advancement opportunities, look elsewhere. They run very lean at the top. In fact, they run lean at store level as well. They refuse to adequately staff stores, constantly running on skeleton crews. New employees lack adequate training time due to under-staffing. Area management is overburdened with territory & can't perform duties (e.g.performance reviews, schedules, store audits) in a timely manner. Multiple policy violations occur everyday because management rarely frequents the facilities. They depend on secret shoppers to monitor your job performance. Job description does not emphasize their high sales expectations. Bonus structure is more stick than carrot.

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    Metro Self Storage2018-09-02
  7. Helpful (1)

    "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Self Storage full-time

    Pros

    Great company with great leadership

    Cons

    Pay, advancement opportunities, lack of communication

    Metro Self Storage2018-06-18
  8. Helpful (1)

    "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Self Storage full-time for more than 3 years

    Pros

    Great company that cares about their employees. Love the hours out by 6pm. Not stuck behind a desk or only cleaning enjoy the balance of work. Closed on all major holidays.

    Cons

    Insurance is a little expensive but other than that I have no issues with the company or job. I don't understand the negative on here.

    Continue reading
    Metro Self Storage2018-04-11
  9. Helpful (4)

    "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Storage Consultant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Metro Self Storage full-time for more than a year

    Pros

    Direct deposit paychecks. PTO.

    Cons

    Secret shoppers. You have to follow a script exactly or else you lose points. The script is very robotic and awkward and makes you feel fake. Same with the "leads" that you have to call. You have to follow a script and bother these people up to four times. It's very cringe worthy. Everything is recorded (phone calls) and with cameras everywhere that the district manager can check on at anytime...you feel big brother is watching at all times. They are constanly on your numbers and calling you out through group email so everyone can see. Cleaning storage units in all weather is no fun either. Insurance benefits are horrible. Covers nothing with a huge deductible. Still couldn't afford to see a doctor.

    Metro Self Storage2017-11-24
  10. Helpful (1)

    "Property Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Metro Self Storage full-time

    Pros

    Possible onsite resident apartment. Paid holidays and time off. Most properties are nice and clean. Basic training for your new role.

    Cons

    There is no career advancement in most roles. Getting a raise is minimal, unless your role has changed. Moderate turnover with employees.

    Continue reading
    Metro Self Storage2017-10-29

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