Mountain Warehouse Employee Reviews about "staff discount"

Updated 13 Jan 2021

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3.3
56%
Recommend to a Friend
69%
Approve of CEO
Mountain Warehouse Founder & CEO Mark Neale
Mark Neale
112 Ratings
Pros
Cons
  • "Not enough communication between staff and management at head office(in 25 reviews)

  • "Email address collection and selling cheap add ons(in 20 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "staff discount"

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  1. "Love the product"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Edmonton, AB
    Recommends
    Positive Outlook

    I have been working at Mountain Warehouse part-time for less than a year

    Pros

    Staff discount is 50% off

    Cons

    Stock levels and shipments too large

  2. "Nice Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Sales Assistant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mountain Warehouse for more than 3 years

    Pros

    Excellent Staff Discount and lovely colleagues

    Cons

    Can't really think of any. Perhaps the pay could be a little higher.


  3. "Crappy Pay, Dodgy Management, Too much work, Does Feel Good though"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Ashford, Kent, South East England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Mountain Warehouse part-time

    Pros

    When the store's busy it feels good, the time flies, I get to use my knowledge of the products to help people. The staff at my store are nice so it feels good. A 50% staff discount it very nice too.

    Cons

    Minimum wage which as a 17 year old is £4.55 an hour, barely feels worth it. Head office is also completely useless as the company is run by one man and a dog, the different levels of management don't talk to each other so our store is rammed full of stock we don't have room for but head office insists we do etc.

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  4. "Would not recomend"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Sales Assistant in Cambridge, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Mountain Warehouse for less than a year

    Pros

    Only need to complete one shift a week to meet contract requirements. 50% staff discount.

    Cons

    Only a 1/2 hr unpaid break, spending hours on your feet with no option to sit down (9-6). Stock rooms are chaos and constantly changing prices which need manually changing. Unpaid 3hr evening product training sessions. Minimum pay possible under UK pay guidance. Not an accessible store - down a flight of stairs and little option for adjustments in a very cramped store and company culture.

  5. "Nice place to work for retail"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Balzac, AB
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Mountain Warehouse part-time for less than a year

    Pros

    Fun staff, discount on clothes, small store, good location

    Cons

    Old systems, a little glitchy, they put lots of weight on selling impulse add-ons to customers

  6. "No pay raise"

    1.0
    Current Employee - Sales Assistant in Wexford

    I have been working at Mountain Warehouse part-time

    Pros

    Staff discount. Good team members. Easy work

    Cons

    No raise in pay possible

  7. "Difficult working environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mountain Warehouse full-time for more than 3 years

    Pros

    Generous staff discount Sometimes fair working environment

    Cons

    Frequently poor head office communication

  8. "Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mountain Warehouse part-time for less than a year

    Pros

    50% off staff discount

    Cons

    There was no cons for working there

  9. Helpful (4)

    "Uneducated High Hierarchy result in disgraceful management, add to extreme racial selection!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Thame, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mountain Warehouse full-time for less than a year

    Pros

    50% staff discount but the quality of the clothes it's low anyway-all unhealthy synthetic from China, better don't spend your money!

    Cons

    You have to sign 3 pages of Training Induction without any training to ONLY cover the company's back and in the Employee Handbook, you find 350 times the word ''dismiss'' !!! The temperature in the stockroom in the winter is exactly as it is outside, the company doesn't spend money to ensure any common sense working condition. No staff room, but a one-metre table in the could stockroom for staff lunch, the brake per day is only 30 min, plus in a silent consensus with Managers, staff are obliged to work 8,5h/day and be paid only 8h otherwise are dismissed. Horible place to work.

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  10. Helpful (3)

    "Amateur and H&S liability"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Sales Assistant 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Mountain Warehouse for more than a year

    Pros

    50% staff discount Flexible working if your manager is agreeable

    Cons

    Store Managers usually highly inexperienced so thrown in at deep end. They’ve often come straight from a basic supervisory role in high street retail - think Card Factory type places not Argos. But they’re hungry for a career and can’t believe their luck when a company actually hires them despite zero previous Store Manager experience! Therefore store managers will work ridiculously long hours and bend over backwards for no reward, thinking they’re impressing the Area Manager - who is often a complete twit - when really they’ve just been hired because they’re so ambitious they’re gullible to how Mountain Warehouse will manipulate them ! Health and safety is appalling and corners will be cut constantly. I’m talking delivery days where piling up cardboard boxes in front of the fire exits for several hours becomes acceptable despite the store manager actually potentially being fined for this. Beware staff sorting deliveries in the back room because if the area manager makes a random visit whilst you’re chucking those boxes up by the fire exit, your store manager could well blame it on you if they don’t particularly like you, they’re so ambitious don’t put it past them. Mountain Warehouse are notorious for finding constructive ways to dismiss you. Pay is minimum wage and barely 30p an hour more once you’re promoted to supervisor. Don’t be chuffed about the promotion - they’ll insist at interview ‘the company likes to progress staff quickly’ and demand you tick the ‘yes’ box for future promotion. Read the small print in everything, keep your head down for 1 year until eligible for legal recourse, then join a trade union. Your fellow colleagues will be the only good thing about this job. Unless you’re a complete dosser, in which case you can blag as much sick time off as you like and faff about on shift taking 6 hours to size cube and unpack deliveries.

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