NAVEX Global Reviews

Updated Aug 1, 2021

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Found 361 of over 369 reviews

3.7
63%
Recommend to a Friend
89%
Approve of CEO
NAVEX Global CEO Bob Conlin
Bob Conlin
191 Ratings
Pros
  • "Great work life balance, especially if exempt(in 21 reviews)

  • "Work from home, supervisors were attentive and helpful, opportunities to ascend(in 18 reviews)

  • Cons
  • "00 which is NOT affordable under a NAVEX Global salary(in 19 reviews)

  • "High turnover, understaffed, benefits are no good, the deductible is like(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      No better place to work, every day I know what we do helps creat a better ethical work environment

      Nov 5, 2020 - Sales Representative in Brentford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Growing, innovative, progressive business that actually treats you as a person and not just an employee

      Cons

      Growing at the pace we are can create stress, but a Senior management team that believes in us and is always available with guidance and support certianly helps reducue this

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      1 person found this review helpful

      NAVEX Global Response

      SVP, HR & OD

      Our team could not be more pleased to know you are loving your role and our culture at NAVEX Global. Your advice to offer more training and career development is heard and something our team will continue expanding in 2021 and beyond. Thank you for taking time to highlight your experience! Best, Cindy Raz SVP, HR and Organizational Development

    2. 5.0
      Current Employee, less than 1 year

      Best company to employees

      Jun 17, 2021 - Operations Analyst in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company is like a family... They treating very good

      Cons

      This is the best comapny .. if we get the chance to work we don't losse that chnace

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    3. 3.0
      Former Employee

      Working

      Oct 14, 2020 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good environment. Nice place to work. Time management.

      Cons

      Work stress. Time ability. Off leaves. Yet to develop.

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    4. 1.0
      Current Employee

      Good

      Sep 2, 2020 - Front Desk Receptionist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary & growth , training also goood

      Cons

      Shift timings is not that much giid

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    5. 2.0
      Current Employee, more than 10 years

      An ok place of you're heads down and don't care about the company

      Dec 20, 2014 - Manager in Global Village
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most employees are dedicated and very bright. They try to make workers happy with things like fresh fruit and occasional massage chairs.

      Cons

      The pace is crazy. The higher ups argue over who's responsible for what and there is poor definition over roles and responsibilities. Company is very shortsighted because they are driven by short term profitability, this drives many business decisions that are not beneficial in the longer term

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      3 people found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Fantastic place to work

      Aug 1, 2021 - Data Services 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Upper management from the CEO down to my direct manager are relatable, transparent and truly care about the company and teamwork. Flexibility with hours. Adaptable with work from home model, expertly adapted to WFH for pandemic and puts employee safety first.

      Cons

      Pay is a bit lower than other company's with a similar role.

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    7. 4.0
      Former Employee, more than 1 year

      They mean well, could use improvement

      Jul 28, 2021 - Implementation Manager in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -great on an individual contributed level. I loved my team and my manager was incredibly supportive. -basically unlimited PTO as long as you’re doing the job well and getting your things done and are on top of the ball and customers -collaboration is amazing. Colleague support is something I loved. -they look into career development and growth within the company (see corresponding con to this) -it is a great stepping stone job to get into the industry. People will work here for a year or two and then get a job elsewhere making 15-25k more. They do provide very transferable skills

      Cons

      -do not provide market value compensation for the role and have minuscule raises (IF you even quality for one) -growing pains while constantly acquiring new companies -constant process and communication issues between departments ( a part of growing pains) -understaffed and employees that are there are expected to do the work they have to do even if it can’t fit in a 40 hour work week -benefits are lacking in comparison to other SaaS companies -they readjusted commission to the point where if something was cancelled or impossible to implement, they’d make you pay them back. And also removed a few additional commission avenues. Together it was an impossible KPI to meet and one you didn’t want to risk going through and have it come back on you. -they nickel and dime customers for every small tiny thing -you cannot apply for a job within without the support from someone (I.e. manager) or else it can be something they use against you as you’re a “flight risk”

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    8. 3.0
      Former Employee

      Amazing people, but compensation and change management need improvement

      May 27, 2021 - Implementation Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely people at the individual contributor and team manager level Collaborative environment Good project management and customer service experience Good development opportunity for new grads/early career or new to SaaS

      Cons

      Low Pay - company shares that it benchmarks salaries with third party provider, but perhaps the calibration has room for improvement. The leaders responsible for setting the salary bands may not have a full understanding of the demands of the job and skills required, as this feedback of low pay is consistent on many reviews here, as well as among current staff. Implementation Manager salaries seem to be significantly below market, and turnover has been quite high as a result. In the past 5 months, a good number of my colleagues have left for roles paying significantly more than NAVEX. Benefits are just ok for SaaS. There are no healthcare plans with fully paid premiums. With company being remote, there are no home office setup stipends or personal development/wellness stipends that other companies may have. Interdepartmental communication has significant room for improvement. There were multiple times where Implementation was not kept informed of important changes that impacted our interactions customers. Work/life balance used to be ok when I started, but has not been good recently. There is pressure to meet your performance metrics while being overloaded with projects. It's nearly impossible to get everything done in a normal work day, causing many to regularly work well over 40 hour weeks.

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      7 people found this review helpful
    9. 2.0
      Former Employee, less than 1 year

      Disappointing

      Jul 25, 2021 - Anonymous Employee in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hard to get fired if you’re not in sales

      Cons

      Operationally there is a lot of mediocrity in the ranks. Product never delivers new features. There is no strategic vision for where to grow. Marketing is plug and play. Lots of patting on the back all around for checking boxes but not for actual winning. Working two plus years now on AI and the use cases are terrible. Management drinks it’s own koolaid so criticism is not taken constructively and is often used politically against you.

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    10. 1.0
      Current Employee, more than 3 years

      Proceed with Caution

      Jun 14, 2021 - Sales Organization 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company presents itself as an organization that promotes culture, diversity, and a strong work/life balance. NAVEX has done a good job of putting processes in place to ensure consistency as it evolves with the business environment it serves.

      Cons

      You'll find out very quickly that no one at the company is safe from scapegoating and blame for lack of revenue. Even through the pandemic, myself and many colleagues were targeted to become justification for a dip in the economy even though we all know it's obvious the pandemic hit us all. This is so apparent that over the past year, there has been a mass exidus from the company. People need job security and it's sad but you can't trust the executive team's word on anything. It's a cut-throat environment based on negative feedback for the true "doers" and the executives celebrate the victories despite having nothing they have contributed other than threats of separation and termination for non-performance.

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      5 people found this review helpful
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