NCSA Next College Student Athlete Recruiting Coordinator Reviews | Glassdoor.co.in

NCSA Next College Student Athlete Recruiting Coordinator Reviews

Updated Sep 17, 2019

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Found 26 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
78%
Approve of CEO
NCSA Next College Student Athlete CEO Lisa Strasman
Lisa Strasman
15 Ratings
  1. ""GETTING RICH OFF THE BACKS OF THE UNDERPAID AND OVERWORKED..." (Updated 9/17/2019)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCSA Next College Student Athlete full-time for more than 3 years

    Pros

    -update: my rating has upgraded from 1 star to 2 stars because the management team seems to have responded to the GD reviews very quickly and thoughtfully. this is a special trait, indeed, uncommon in the corporate world. the management reviewed the compensation plan and announced improvements to the commission structure, effective immediately. it seems to me that there are certain individuals in middle management... are fighting for the best interests of the sales team. this is very encouraging and things are beginning to move in the right direction. kudos to NCSA. keep it up! ------- -work from home -leads are provided for you -team atmosphere -good products and services you can stand behind -they are truly changing the trajectory of high school student-athletes lives.

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    Cons

    -pay is very bad (update: this has improved and heading in a better direction; more changes to compensation are expected for the 2020 new year, if you're considering NCSA, I'm shocked I'm saying this, but it could be a good time to get involved so that you're trained up by the time the new changes take effect.) -you can expect to make 1% commission of the total revenue you contribute to the company. -the... commission structure is a joke! most people get 30 enrollments per month and the company robs you of the first 20...so 2/3 of your commissions are taken unapologetically. NCSA has managed to make theft normal and do it with a smile. (update: this has improved recently to 15, or 1/2 of your commissions are now taken instead of 20. What this does is make qualifying for commission easier and has improved an RC's ability to make more money sooner in the month and allowing the opportunity to move up the progressive commission tiers in direct proportion to effort. if this keeps trending in this direction, the RC position has the potential of becoming a stable position for NCSA and retention shouldn't be a problem in the future.) -recruiting specialists get paid 3 to 4 times what a Recruiting Coordinator gets paid and the Specialist relies heavily on a skilled Recruiting Coordinator to set up a proper meeting with a well-prepared full family. -there is a huge imbalance in the pay structure for a sales process that requires two equally talented professionals. -managers are arrogant, immature, obnoxious and condescending (some mgrs. have all these traits) -hypocrisy is rampant (management doesn't practice or believe the core values of the company) -intellectual-property theft is normal and practiced daily as apart of their business strategy. (they first make you sign a waiver, then they ask for feedback regularly and steal all of our ideas and have yet to give nobody credit for them.) -management cliques

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    Advice to Management

    - pay your people what they're worth. you're evil and gross if you don't. you're making millions off the backs of people essentially struggling to pay their rent. how do you look at yourself in the mirror? The RC position is not an entry-level sales position as you claim. It takes a ton of skill and endurance to do well and the position should be paid $50,000-$60,000/annually. - start actually caring about the... people that work hard for you and not just using them for their ideas that you steal and use to boost your bottom line.

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    NCSA Next College Student Athlete2019-09-17
  2. Helpful (1)

    "Realistic review from a trusted employee that had moved up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Recruiting Coordinator 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NCSA Next College Student Athlete full-time for more than a year

    Pros

    I spent over 2 years here and my professional career grew tremendously, but I was lucky. The company has grown a lot and has changed since when I first started at the company. This place is great for a first job and to be able to really gain some sales skills because you are dealing with parents and can get a lot of pushback where you can grow some thick skin.

    Cons

    With all that being said above, I dont believe that this company is going in the right direction. I firmly believe in growth, but I also believe there is a difference between growth and trying to finesse the system. When I first started working at NCSA, it was all about making sure families are getting a good experience and were helping people. I had heard things amongst management about company direction I was not... a fan of. Now it seems that they are just trying to hire people to up the company's revenue goals where they can pay less people out on commission because there are there are less recruits to then dish out to more people so it is harder for people to make money

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    NCSA Next College Student Athlete2019-07-16

    NCSA Next College Student Athlete Response

    August 1, 2019President

    Thank you for taking the time out to leave your feedback. We are sad to see one of our Senior Recruiting Coordinators go and we appreciate the hard work that you put in to help student-athletes find the right fit. It is great that you were able to build your sales and customer service ...

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  3. Helpful (2)

    "Low paying, high pressure sales job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NCSA Next College Student Athlete full-time for more than a year

    Pros

    1. Ability to work from home 2. $65 a month wellness reimbursement 3. Get to talk sports with families 4. Good intro to sales job

    Cons

    1. PAY IS TERRIBLE 2. Commission structure is all whacked up. You don’t start make commission until your 20th enrollment 3. High turnover rate 4. You sign for 45 hours, we are now in a season of work where they make you work 47-50 hours a week 5. If you don’t hit your “set goal” for the week, manager MAKES you work the weekend, even if you are ahead of pace for minimums for the month. 6. Did I say pay is terrible?... 7. Whole bunch of micromanagers. 8. 100+ calls a day

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    Advice to Management

    You need to start paying more or you will lose top talent.

    NCSA Next College Student Athlete2019-08-14

    NCSA Next College Student Athlete Response

    August 29, 2019VP of Recruiting

    Thank you for leaving your feedback. We appreciate you acknowledging the pros of working at NCSA, but I would like to address your cons. Recruiting Coordinators are expected to work 45 hours a week. In peak season, where parents and their student athletes are looking to connect into ...

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  4. "Not bad for a first job, but moving on is necessary and common"

    StarStarStarStarStar
    Current Employee - Recruiting Coordinator 

    I have been working at NCSA Next College Student Athlete full-time

    Pros

    Relaxed atmosphere and friendly coworkers

    Cons

    Management played favorites and atmosphere may have been too relaxed for some

    NCSA Next College Student Athlete2019-07-22

    NCSA Next College Student Athlete Response

    August 1, 2019President

    Thank you for leaving us your honest feedback. We are happy to hear that you enjoy the work culture here. Favoritism is not something we tolerate here at NCSA and this is something we will be sure to address with our team. Any teammates that feel this way are welcomed to come and ...

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  5. Helpful (1)

    "Good entry level position for someone right out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at NCSA Next College Student Athlete full-time for more than a year

    Pros

    You help families understand recruiting more than they did before you call them, you feel fulfilled emotionally when you see a commit come in from a family you helped, if you're in the Chicago office you encounter a lot of like minded people that enjoy sports, and overall you obtain positive inside sales experience.

    Cons

    actual opportunity to earn a competitive amount of money

    Advice to Management

    don't play favorites and be willing to hold all recruiting coordinators to the same standard

    NCSA Next College Student Athlete2019-06-26

    NCSA Next College Student Athlete Response

    July 3, 2019VP of Recruiting

    Thank you for your review. I agree, the Recruiting Coordinator role is an amazing opportunity for recent college grads to gain sales and communication experience. It is very fulfilling to be able to help student-athletes begin their recruiting journeys. Through the recruiting coordinator ...

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  6. Helpful (3)

    "An Actual Review of NCSA (Good and Bad)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiting Coordinator in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NCSA Next College Student Athlete full-time for less than a year

    Pros

    NCSA's product is rivaled by none, truly. What they can provide to families (paid or free) is amazing. They are the #1 recruiting company in the world and are used by college coaches for a reason, they truly do help connect athletes. While their website is great for connecting, it could use an update (servers go down a fair amount, accounts/pages look dated, very light filter to actually join). But overall it is a... great product. If you call this company a scam, you're lying and you truly don't understand what NCSA provides, a great example of that would be their All-in Award. Another pro is that there are truly good people working there as well. Coworkers and some managers are great people and truly believe they're attempting to help high school athletes ( I sure did initially).

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    Cons

    Okay, here's where is very rough. NCSA as a whole is a company designed to connect student athletes to college coaches, but it quickly developed into a telemarketing company. I'll break down each part so you can get a good understanding of why I mention each part. On the Glassdoor NCSA is reviewed as a 3.1 out of 5 for "work life balance" and boy is that very inaccurate. You're required to do 45 hours a week..., minimum. Okay that's fine, you're paid hourly and get OT, however you are pressured every week to work weekends. Is it the first weekend of the month? Better work to get a head start on this month you need to change kids lives. Have a holiday off (which they give you off fairly) you better work the weekend because families are on vacation and you need well over 130+ sets this month to get goal or you'll get written up. You could be the top performer for 2 months on your team and still get written up the next month for being a few sets short and having PTO (true story). They allow most people to work from home, some what to eliminate the commute (which can be bad because of location, that Chicago) but mostly to work extra. There is extremely high turnover and they're used to burning out post college athletes looking for a job because they didn't get an internship or had poor grades. The quality of athletes has really diminished the product too, they allow almost anyone in because of the high pressure they put on workers to succeed. This is a sales job, period. You aren't a "recruiting coordinator", you're a telemarketer who makes anywhere from 50 - 110 calls a day (depending on your "sets" more info on that later). You aren't a scout, you make sure the kid played a day of a sport and then set them up for a meeting. Your actual evaluation of a kid doesn't matter because "every kid is recruitable" (that's a quote from management, not made up). I've had and heard managers say that, because the product itself is diminished due to of no filter for these kids. Are you 5'2, 120 LBS who was a starter on a 0-10 football team? (For reference that kid would never see the field at any college) Set a time to talk to our "coach" blah blah to learn how to get recruited! The leads that they give you come from several very reputable and good pipelines, but most of your leads come from parents signing kids for their high school and clicked a random box. They want you to pass in any kid that touched a field or ran on a track because they need to hit their "aggressive" sales numbers. The meetings you set will be extremely hit or miss on whether you get the sale or not for a multitude of reasons beyond your control. For one, they tell you to "set your specialist up for success" by telling them that this "coach" (and many have extensive backgrounds or achievements truly, then you also have your 300 lb old men who wear sweat shorts to work all day). But they can suck at their job too, you're told you need to "fill their calendars" because it's all a #'s game. Make as many calls as you can to hopefully get 40% of your families to show up for a meeting (at that % you're an all star), to hopefully get a close rate of 30% because you can't get a single parent to drop $900 on a LinkedIn premium plus 1 highlight tape (they can make for free most likely). Oh yeah, about 80% of the leads you get will be reused or repeat leads because their filtration is a joke almost, and they say you should only call a family 3 times. However they don't care how many times a family gets called you will get your phone blown up for the sales call. You have to make so many dials in comparison to your sets, there's a nice little chart, and if you don't hit it be prepared to be shamed in front of your coworkers because "you're not a team player and let everyone else down." Too many negatives outweigh the positives sadly. There's many more however these are the biggest highlights.

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    Advice to Management

    Lisa Strassman is the leader of this company and she preaches that we need to change kids and their families lives, and I believe her message and I think she does. However once that message slides through the mess of management, it becomes a gritty and mud covered dollar that they're all fighting for. Get rid of half the sales staff there aren't that many recruits to be passing around. Get rid of super set days... (they make you work 10+ hours all because they need $$$), those are purely for numbers and trying to make it about the kids is scummy, in my opinion. You need to refocus your staff and employees on the actual student athletes. Yes you can make money and yes you can still change lives, but the goals they set are unrealistic and unsustainable due to the fatigue of the employees and parent's voicemails. Take a look inward because lots of families and student athletes are suffering because you're presenting this amazing product yet a kid can't get an email back from their coach. Best of Luck, hopefully you can redirect and be the company you want to be.

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    NCSA Next College Student Athlete2019-07-09

    NCSA Next College Student Athlete Response

    July 23, 2019President

    I appreciate the thought that went into your review. It is clear you’ve given a lot of thought to all sides of our organization. The average Recruiting Coordinator works 45 hours/week and very few exceed 50 hours/week. This is far from excessive for a commission-based sales role. ...

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  7. Helpful (1)

    "Good Job, not career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiting Coordinator in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at NCSA Next College Student Athlete full-time for more than a year

    Pros

    - Nice People - Lots of helpful training - Talk about sports - Some days can go fast if you get lots of good conversations

    Cons

    - Gets repetitive - Management listens to your calls - work lots of Saturdays

    Advice to Management

    More Freedom, Overall decent experience though

    NCSA Next College Student Athlete2019-05-05

    NCSA Next College Student Athlete Response

    May 13, 2019VP of Recruiting

    Thank you for you review. I am glad to hear that you had a positive experience during your time with NCSA. To address a few of your concerns, managers do listen to some client facing calls in order to effectively coach our teammates – this is part of our continuous training program. ...

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  8. Helpful (3)

    "Helping families one call at a time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCSA Next College Student Athlete full-time for less than a year

    Pros

    Great environment, competitive environment, Love the sales aspect of this, your effort = your success.

    Cons

    Work too many hours / working weekends sucks

    Advice to Management

    Do not require weekend work!

    NCSA Next College Student Athlete2019-04-01

    NCSA Next College Student Athlete Response

    April 10, 2019Director of Recruiting

    We appreciate your feedback! We are constantly looking for ways to improve work-life balance for our teammates. As the volume of families that need help increases, we do need more hands-on help on the weekends at times. Weekend work is rarely ever mandatory and the average Recruiting ...

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  9. Helpful (4)

    "Don’t Do it! Walk away now! Especially if You’re a Woman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Flo, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NCSA Next College Student Athlete full-time for less than a year

    Pros

    Working from home and ability to talk to some pretty cool people throughout the day

    Cons

    Boys Club, Micro Management, Unfair Office Practices, Sexism. They also over promise and under deliver. Pay is really bad and they want you to work like a dog and if you don’t or take small breaks throughout the day, prepare be chastised, belittled and yelled at

    Advice to Management

    Don’t think that you can pay them what essentially equates to $13 an hour and treat them disrespect, condensation and belittlement. Train your management team on social issues and common decency

    NCSA Next College Student Athlete2019-05-11

    NCSA Next College Student Athlete Response

    May 28, 2019President

    If you are still in fact working for NCSA, please come talk to me or a member of our HR team as soon as you possibly can. As the leader of the organization and a female, I can say that NCSA is a place where sexism is never tolerated. To your other points, I can understand how a new ...

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  10. Helpful (2)

    "Couldn't have asked for a better first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Recruiting Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NCSA Next College Student Athlete full-time for more than 3 years

    Pros

    NCSA was my first job out of college and I could not have asked for a better opportunity. You will not find a better company culture, coworkers, or overall team (not to mention the office is awesome). NCSA events like the Turkey Bowl, Christmas Party etc are also nothing short of a blast NCSA allows you to grow and develop your own brand. They have a Career Development Program in place for motivated top... performers, and managers that genuinely care about you as a person and professional. It is a young and rapidly growing company and new opportunities are always popping up. Lastly, at the end of the day you get to impact the lives of student athletes and help them achieve their dream of playing in college which can be incredibly rewarding. I referred one of my closest friends to NCSA and he is loving it as well. The past 2.5+ years I got to go in and like my job everyday.

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    Cons

    At times it can be a grind, and there can be growing pains but management is always looking out for the employees and making changes. The bad times don't last.

    Advice to Management

    Thank you for everything!

    NCSA Next College Student Athlete2019-03-29

    NCSA Next College Student Athlete Response

    April 10, 2019Director of Recruiting

    Thank you for the 2.5+ years that you dedicated to helping families navigate the recruiting process. We also appreciate your referral; great teammates are what helps us have such an awesome work culture. We wish you the best of luck with your career journey!

Found 26 reviews