NCSA Next College Student Athlete Reviews | Glassdoor.co.in

NCSA Next College Student Athlete Reviews

Updated Sep 17, 2019

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Found 308 reviews

3.7
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Rating TrendsRating Trends
70%
Recommend to a Friend
84%
Approve of CEO
NCSA Next College Student Athlete CEO Lisa Strasman
Lisa Strasman
155 Ratings
  1. Helpful (3)

    "An Actual Review of NCSA (Good and Bad)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiting Coordinator in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NCSA Next College Student Athlete full-time for less than a year

    Pros

    NCSA's product is rivaled by none, truly. What they can provide to families (paid or free) is amazing. They are the #1 recruiting company in the world and are used by college coaches for a reason, they truly do help connect athletes. While their website is great for connecting, it could use an update (servers go down a fair amount, accounts/pages look dated, very light filter to actually join). But overall it is a... great product. If you call this company a scam, you're lying and you truly don't understand what NCSA provides, a great example of that would be their All-in Award. Another pro is that there are truly good people working there as well. Coworkers and some managers are great people and truly believe they're attempting to help high school athletes ( I sure did initially).

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    Cons

    Okay, here's where is very rough. NCSA as a whole is a company designed to connect student athletes to college coaches, but it quickly developed into a telemarketing company. I'll break down each part so you can get a good understanding of why I mention each part. On the Glassdoor NCSA is reviewed as a 3.1 out of 5 for "work life balance" and boy is that very inaccurate. You're required to do 45 hours a week..., minimum. Okay that's fine, you're paid hourly and get OT, however you are pressured every week to work weekends. Is it the first weekend of the month? Better work to get a head start on this month you need to change kids lives. Have a holiday off (which they give you off fairly) you better work the weekend because families are on vacation and you need well over 130+ sets this month to get goal or you'll get written up. You could be the top performer for 2 months on your team and still get written up the next month for being a few sets short and having PTO (true story). They allow most people to work from home, some what to eliminate the commute (which can be bad because of location, that Chicago) but mostly to work extra. There is extremely high turnover and they're used to burning out post college athletes looking for a job because they didn't get an internship or had poor grades. The quality of athletes has really diminished the product too, they allow almost anyone in because of the high pressure they put on workers to succeed. This is a sales job, period. You aren't a "recruiting coordinator", you're a telemarketer who makes anywhere from 50 - 110 calls a day (depending on your "sets" more info on that later). You aren't a scout, you make sure the kid played a day of a sport and then set them up for a meeting. Your actual evaluation of a kid doesn't matter because "every kid is recruitable" (that's a quote from management, not made up). I've had and heard managers say that, because the product itself is diminished due to of no filter for these kids. Are you 5'2, 120 LBS who was a starter on a 0-10 football team? (For reference that kid would never see the field at any college) Set a time to talk to our "coach" blah blah to learn how to get recruited! The leads that they give you come from several very reputable and good pipelines, but most of your leads come from parents signing kids for their high school and clicked a random box. They want you to pass in any kid that touched a field or ran on a track because they need to hit their "aggressive" sales numbers. The meetings you set will be extremely hit or miss on whether you get the sale or not for a multitude of reasons beyond your control. For one, they tell you to "set your specialist up for success" by telling them that this "coach" (and many have extensive backgrounds or achievements truly, then you also have your 300 lb old men who wear sweat shorts to work all day). But they can suck at their job too, you're told you need to "fill their calendars" because it's all a #'s game. Make as many calls as you can to hopefully get 40% of your families to show up for a meeting (at that % you're an all star), to hopefully get a close rate of 30% because you can't get a single parent to drop $900 on a LinkedIn premium plus 1 highlight tape (they can make for free most likely). Oh yeah, about 80% of the leads you get will be reused or repeat leads because their filtration is a joke almost, and they say you should only call a family 3 times. However they don't care how many times a family gets called you will get your phone blown up for the sales call. You have to make so many dials in comparison to your sets, there's a nice little chart, and if you don't hit it be prepared to be shamed in front of your coworkers because "you're not a team player and let everyone else down." Too many negatives outweigh the positives sadly. There's many more however these are the biggest highlights.

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    Advice to Management

    Lisa Strassman is the leader of this company and she preaches that we need to change kids and their families lives, and I believe her message and I think she does. However once that message slides through the mess of management, it becomes a gritty and mud covered dollar that they're all fighting for. Get rid of half the sales staff there aren't that many recruits to be passing around. Get rid of super set days... (they make you work 10+ hours all because they need $$$), those are purely for numbers and trying to make it about the kids is scummy, in my opinion. You need to refocus your staff and employees on the actual student athletes. Yes you can make money and yes you can still change lives, but the goals they set are unrealistic and unsustainable due to the fatigue of the employees and parent's voicemails. Take a look inward because lots of families and student athletes are suffering because you're presenting this amazing product yet a kid can't get an email back from their coach. Best of Luck, hopefully you can redirect and be the company you want to be.

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    NCSA Next College Student Athlete2019-07-09

    NCSA Next College Student Athlete Response

    July 23, 2019President

    I appreciate the thought that went into your review. It is clear you’ve given a lot of thought to all sides of our organization. The average Recruiting Coordinator works 45 hours/week and very few exceed 50 hours/week. This is far from excessive for a commission-based sales role. ...

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  2. "Fantastic Place Filled With Special People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCSA Next College Student Athlete full-time

    Pros

    At NCSA everyone is working towards the important mission of helping kids find the right college fit. The culture is amazing and we literally get to be part of a giant team filled with former college athletes. You'd think such a group could be cutthroat but to the contrary, I've never been in an environment where I felt more supported by my peers. We have the opportunity to compete with ourselves and to earn a great... living while being in a fast paced, growing, fun environment and making a difference in many people's lives.

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    Cons

    NCSA can be a challenging environment with lofty goals and high expectations. It can also be hard to find time to connect with busy families during the day which can cause some juggling or nontraditional hours. The company is quick to change things which takes some getting used to.

    Advice to Management

    Keep listening to team members and making changes for the better.

    NCSA Next College Student Athlete2019-06-24

    NCSA Next College Student Athlete Response

    July 3, 2019HR

    Thank you for your feedback and we also appreciate your advice! We are very happy to hear that you have experienced a great work environment while providing a great service to student-athletes and their families. You are right, it can be hard to connect with families due to their ...

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  3. Helpful (2)

    "I actually enjoy coming to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCSA Next College Student Athlete full-time for more than 3 years

    Pros

    There are many pros about working on the NCSA Team. #1 - Everyone can get behind our mission - we help student athlete's & their families on the path to realize their dreams and at the very least provide an education on the recruiting process as well as information to help our clients make informed choices. #2 - From a work environment standpoint - the company cares and invests in the people and the benefits. ... The work is interesting, fast paced, and makes an impact. And #3 - From a people standpoint, our teammates are OUTSTANDING. It is an organization of smart, interesting, innovative, fun and hardworking people that like being part of something that is bigger than any one person. What we do matters!

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    Cons

    No organization is perfect but I do not have anything specific to cite. I would also add that teammates' input is listened to and taken very seriously. Upgrades and improvements are made on an ongoing basis to benefits, perks, job structure, and candidate experience.

    Advice to Management

    Continue to care, innovate, and engage the team as you already do.

    NCSA Next College Student Athlete2019-06-05

    NCSA Next College Student Athlete Response

    June 17, 2019President

    Thank you for your thorough feedback! I am glad to hear you enjoy what you do and who you work with. I could not agree more that we have an incredible NCSA team in support of an important mission. Thanks again and let me know if I can ever help in any way.

  4. Helpful (2)

    "Great People, Mission and Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCSA Next College Student Athlete full-time for more than 8 years

    Pros

    I have been at NCSA for 8 years and can tell you that this is truly a great place to work. Leadership cares about its employees (called teammates at NCSA). Yes, they also care about being profitable because, let’s face it, we wouldn’t be where we are today if they didn’t! But, if you really know our leadership team, you’ll see they’re a group of passionate people who care about our families, our teammates and... prioritize them while still being able to grow our bottom line. I’ve stayed at NCSA for so long because of multiple reasons, but here are several of my favorite reasons why I love working here. 1. Working with like-minded, passionate people who are laid back, fun, competitive and all of the other words you’d use to describe your favorite teammates from your last sports team. 2. The work culture is mostly laid back even though we’re busy year-round. We work hard but play hard too, with lots of company and team events throughout the year. 3. We have a lot of ways for employees to step up and get involved in ways outside of their day to day responsibilities. We have a Dream Team, a mentorship program, give back opportunities, Bible study, women’s resource group, and an “Athleadership” leadership team, plus much more I’m likely forgetting! I truly believe in the mission of NCSA, changing lives through sports, and our core values that we all live by every day. I come to work every day knowing that the work I do helps toward achieving our mission in even the smallest way. When our president gets up at our monthly team huddles (meetings) and reports on how many families we enrolled or how many athletes committed to a college, I know I had a hand in helping these athletes. While every position at NCSA has its own unique challenges (what job doesn’t?!), there are plenty more things I enjoy about my job and my company that far outweigh any con. If you come into any position at NCSA with the right mindset, come in ready to work hard and are passionate about helping student-athletes, I'm sure you'll find success here, be recognized, and ultimately, have some fun doing it!

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    Cons

    NCSA is still a growing company, which means things can change. As long as you're open to change, understand why we can't be complacent and how change can help you grow as a professional, you'll do well here!

    Advice to Management

    No advice, just a thank you!

    NCSA Next College Student Athlete2019-05-07

    NCSA Next College Student Athlete Response

    May 13, 2019President

    Wow, thank you for painting such a great (and in my opinion spot-on) picture of NCSA’s culture!! I appreciate your 8+ years of hard work and dedication and look forward to working together for many years to come.

  5. Helpful (1)

    "Good Job, not career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiting Coordinator in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at NCSA Next College Student Athlete full-time for more than a year

    Pros

    - Nice People - Lots of helpful training - Talk about sports - Some days can go fast if you get lots of good conversations

    Cons

    - Gets repetitive - Management listens to your calls - work lots of Saturdays

    Advice to Management

    More Freedom, Overall decent experience though

    NCSA Next College Student Athlete2019-05-05

    NCSA Next College Student Athlete Response

    May 13, 2019VP of Recruiting

    Thank you for you review. I am glad to hear that you had a positive experience during your time with NCSA. To address a few of your concerns, managers do listen to some client facing calls in order to effectively coach our teammates – this is part of our continuous training program. ...

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  6. Helpful (3)

    "Proud of My Work... Wish I found NCSA Earlier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President of Recruiting 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCSA Next College Student Athlete full-time for more than 5 years

    Pros

    I have been with NCSA for 5 years and this company couldn't have been a better change in my life at the time. Not only is it a highly competitive environment (We do have a great number of former athletes...), but at the end of the day you know you are helping families better their lives. Coming from a retail background with a day-to-day grind the ability to talk sports and have a lasting impact on so many young... people makes it much easier for my feet to hit the ground and go to work than ever before.

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    Cons

    Due to the many jobs and career in retail management prior, I do not have any cons. The life experiences have shown me there was more out there and I am happy to have found NCSA.

    Advice to Management

    Continue the awesome work. We strive to get things right daily. The work and effort which is put in has made the majority very happy. Continue to hear what the employees from all levels are saying and don't stop your attempts to deliver on their expectations. Thank you for your support and positive energy.

    NCSA Next College Student Athlete2019-04-23

    NCSA Next College Student Athlete Response

    May 13, 2019President

    Thank you for the 5 years that you have dedicated to helping student-athletes find the right college fit. I greatly appreciate your advice and will be sure to continue to support our teammates. Along those lines, please let me know if I can every help you in any way as you continue ...

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  7. Helpful (8)

    "Worst place on the planet...it’s time share sales for college recruiting..think long and hard.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruitment Specialist in Summit, MS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NCSA Next College Student Athlete full-time for less than a year

    Pros

    I don’t see any positive about this company it’s an ethical nightmare

    Cons

    Well let’s see first they will sell you a dream of working from home and making 100-150k a year. You quickly find out this is not the case. They fly you to chicago for training so you think ok this must be legit. Then it all goes down hill from that point. You will be working all night and all weekend. Basically 7 days a week. They say that’s not a requirement but in order to make any money be prepared to. The... people you will be making sales calls to are unreal. Over 70% of them qualify for the National School Lunch program and have no money to spend. Yet they will want you to sell them a membership when these people are basically on welfare. Only place I have ever been around where they put the salesmen on with people with no money. The leads are horrible and then if you don’t hit your numbers which it’s impossible to most months. They will fire you. Management is totally incompetent absolutely no business sense. It’s where fired coaches go when they can’t get a job.

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    Advice to Management

    Get a real manager in place who knows how to grow a company. You have outgrown your market and are scamming poor people into giving there credit card information. Instead of over hiring become lean and mean. It should be obvious to anyone with business sense that you have outgrown your market. Become a lean mean ebitda machine instead of trying to grow revenue.

    NCSA Next College Student Athlete2019-05-31

    NCSA Next College Student Athlete Response

    June 24, 2019EVP of Recruiting

    It is clear from the title of your review “worst place on the planet” that this post represents a real distortion of reality. I am sorry that you were not able to find success and positively connect with NCSA’s mission and core values. If you are still with the organization, please ...

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  8. Helpful (2)

    "NCSA IS THE PLACE TO BE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Recruiting in Chicago, IL
    Approves of CEO

    I have been working at NCSA Next College Student Athlete full-time for more than 8 years

    Pros

    I have been here 10 years. NCSA is am amazing place to work. You get to help families in the recruiting process and make a difference in their lives. For me everyone just truly cares at NCSA. I got very sick about two years ago and got phone calls and support from every single top level executive. I truly felt loved and cared about. I have been at a few companies over my 20 year professional career and this is by... far the best! This is a place you want to be.

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    Cons

    For me there are no cons. I can't imagine ever working anywhere else. I love it here. Helping families day in and day out is truly rewarding. You read some of these reviews and frankly the majority of it is just not true. This is truly a place you want to be.

    Advice to Management

    Keep doing what you are doing. There are so many more happy people here than unhappy people. Keep listening to the employees as you always have done in my 10 years here and make changes that you see fit.

    NCSA Next College Student Athlete2019-04-17

    NCSA Next College Student Athlete Response

    May 13, 2019President

    Thank you for the post. You are right, not only do we care about the lives of student-athletes, we also care deeply about the lives of our amazing teammates. I appreciate your compliments and wish you continued success. Don’t hesitate to reach out directly if I can ever help in any ...

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  9. Helpful (3)

    "Great People, Not So Great Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruitment Specialist 
    Recommends
    Positive Outlook

    I have been working at NCSA Next College Student Athlete full-time for more than a year

    Pros

    Fantastic benefits Awesome people to work with Work from home No cold calling(meetings are set for you)

    Cons

    Constantly pressed to add more meetings and take more calls. No life during the week since we're working 4 pm-midnight most nights. 7 day/week job. Work life balance can be tough. Only way to make good money is working 70 hrs./week.

    Advice to Management

    Higher commission %'s and teach higher close % instead of just constantly adding meetings.

    NCSA Next College Student Athlete2019-04-09

    NCSA Next College Student Athlete Response

    April 29, 2019EVP of Recruiting

    Thank you for your review and for the compliments on our awesome teammates and culture! Throughout the interview process for the Recruiting Specialist role, we are clear about the work hours that this role requires. Recruiting Specialists are advised to work these hours because these ...

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  10. Helpful (3)

    "Helping families one call at a time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCSA Next College Student Athlete full-time for less than a year

    Pros

    Great environment, competitive environment, Love the sales aspect of this, your effort = your success.

    Cons

    Work too many hours / working weekends sucks

    Advice to Management

    Do not require weekend work!

    NCSA Next College Student Athlete2019-04-01

    NCSA Next College Student Athlete Response

    April 10, 2019Director of Recruiting

    We appreciate your feedback! We are constantly looking for ways to improve work-life balance for our teammates. As the volume of families that need help increases, we do need more hands-on help on the weekends at times. Weekend work is rarely ever mandatory and the average Recruiting ...

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Found 308 reviews