NICE Reviews

Updated 21 Sep 2020

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3.7
72%
Recommend to a Friend
95%
Approve of CEO
NICE CEO Barak Eilam
Barak Eilam
142 Ratings
Pros
Cons
  • "No work life balance for married people(in 47 reviews)

  • "most of the work depends upon Israel team no ownership(in 29 reviews)

More Pros and Cons
  1. "Good and growing company to work with."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Specialist in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time for more than a year

    Pros

    You get to work on cloud based technologies

    Cons

    Nothing observed so far till date.

  2. "Application support"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time for more than a year

    Pros

    Employees oriented, Good exposure, Cool work life balance

    Cons

    None, none, none, none, none


  3. "Good for up-skilling, Bad for Growth"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Manager in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time for more than 3 years

    Pros

    Always challenged to work on cutting edge technologies

    Cons

    Once you join the company, there are no growth opportunities or monetary benefits.

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  4. "Worked since last 1 year"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deployment Engineer in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time for more than 5 years

    Pros

    Opportunity to learn new technology.

    Cons

    No WFH allow so far.

  5. "Employee caring organization"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Lead in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time for more than 5 years

    Pros

    Work culture is great and result driven company

    Cons

    Not that I can think of

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  6. "Good"

    3.0
    Former Employee - Anonymous Employee in Pune
    No Opinion of CEO

    I worked at NICE full-time for less than a year

    Pros

    Nope no, Good Products, gifts

    Cons

    nothing as such, may be resource management

  7. Helpful (1)

    "Aggressive by nature with US mindmap"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tech Lead in Pune
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at NICE full-time for more than 3 years

    Pros

    Good work life balance depend on the project nature Onsite possibilities if you are working in Actimize Some additional good perks like wellbeing amount or Year end gifts

    Cons

    Having very aggressive growth strategies, which end of the day impact the employee stability. Having hire & fire policy, if they feel they do not need you, it wont take much time to say goodbye. The CTC structure is weird, it sounds attractive in numbers, but in-hand amount is less than expected.

  8. COVID-19

    "Nice is not that Nice (In Work)"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - First Line Support Engineer in Pune
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time for more than a year

    Pros

    1)Free Friday Fruits 2) Free cab for Support 3) Company takes care of Employees and keep them happy by giving expensive gifts even though in COVID situations

    Cons

    1) Though Company is good but the Support management is hopeless. 2) They will change internal working policies day to day where employees will get frustrated. 3) As most of the work is on legacy system and those products are still in high demand the scope of learning is equal to zero. 4) Everything you work, your performance is calculated in numbers and Highly depends on CSAT given by customer. 5) Now the managers are saying that one engineer must close atleast 7 cases per week which seems to be idiotic as if when not enough cases are raised by customer how can engineers will close the cases. Closing 7 cases is just like meeting marketing targets even though its not possible every week. 6)rotational shifts are second issue here. every two weeks your shift will change which will eventually affect your health. oncall work is must. this rotational shift is not for Team Lead(Lucky Guys) 7)Due to this kind of work culture, No scope of learning many new joiners will say tata good bye in few months. 8) HR is of only name. she will never come on floor and talk to employees. 9) You will be hired by giving false information as the work is mix of call centre + product with no sope of technology learning.

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  9. "Tech lead"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Lead in Pune
    Recommends
    Positive Outlook

    I have been working at NICE full-time

    Pros

    Everything good Cafeteria nice Flexible timing Compensation Not much pressure of work

    Cons

    No cons i have ever seen

  10. "NICE IS NOT SO NICE"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - L2 Engineer Support in Pune
    Doesn't Recommend
    Neutral Outlook

    I worked at NICE full-time for more than 3 years

    Pros

    Good Salary, Good opportunity to domain Knowledge, Good on duty perks

    Cons

    No work life balance for married people. Manager is directly responsible for hikes, Frequent change in team structure. Not a stable place after all. Call Center type feedback has to be received for each and every case. Practically its company for BPO people interested to turn there career into ITES cum KPO.

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Found 543 reviews
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