Nando’s Reviews

Pros

Hardworking and flexible to any situations and also a quick learner

Cons

sometimes there are guests who rude and disagree to anything we offer

Pros

People really like Nando's so usually you're surrounding by guests who are also fans - it makes it easier to be proud of what you're serving There is a diversity in staff that makes things fun and interesting among coworkers Overall fun job if you like talking to people and feeling challenged

Cons

I'm sure this is like this at other restaurants but some customers are just waiting to get mad at you and management isn't empathetic either We would frequently run out of chicken or wings or be understaffed because decisions made by the shift supervisor at the time - this should never be the case, it is extremely upsetting to customers to hear we have run out of chicken at a chicken restaurant Not everyone pulls... their weight and management reconciles this by slanting more hours towards aces, overworking them and their capabilities and "punishing" the underperfomers by sending them home - this is how you get bad employee turnover Long closes

Advice to Management

Corporate - invest way more of your bottom line back into your employees by researching and implementing ways to make tasks more simpler and efficient as well as leveraging metrics towards everything and having timely outputs for metrics, keep up compliance procedures and make sure people are complying so that we are better prepared in scheduling and inventory and those decisions are grounded in metrics and not what... some supervisor thinks - this is a concrete way to make sure customers are happy and employees are prepared Management - take the employees side more often, we already get enough anger and attitude from customers, be genuinely flexible and empathetic towards us as well instead of making everything from scheduling to being sick our fault - that is how you avoid a toxic and stressful culture, my smile is what gets our shared tips in, its your job to keep me smiling too

Pros

Dynamic, fun and changing business where there was a lot to learn

Cons

Growth was limited, change was constant and communication was challenging

Pros

Great manager with good people skills and good tips

Cons

Not enough break time For 5 hr+ shifts

Pros

Good Food and Staff Meals are amazing

Cons

Pay is too Low and not really that good for long term

Advice to Management

Make part time wages higher

Pros

I loved it. So so cool

Cons

None! Loved ever second of it

Pros

Good management, very nice tip sharing method.

Cons

if you are eligible, though it's difficult to upgrade yourself for higher position as in office work.

Pros

The people you work with are awesome

Cons

The work can be tedious