Nando's UK Reviews | Glassdoor.co.in

Nando's UK Reviews

Updated 21 February 2019
425 reviews

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4.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Nando's UK Managing Director Rob Papps
Rob Papps
185 Ratings

Employee Reviews

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Pros
  • "free food everyday, nice atmosphere" (in 65 reviews)

  • "Lots of benefits including free meals and trips overseas" (in 48 reviews)

Cons
  • "Can be long hours if working in restaurants" (in 43 reviews)

  • "The only thing I do struggle with is work/life balance" (in 10 reviews)

More Pros and Cons

  1. Featured Review

    "Partner Patrao"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Patrao in York, England (UK)
    Current Employee - Partner Patrao in York, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nando's UK full-time (More than 5 years)

    Pros

    Autonomy to run your business the way you feel is the right way.

    Huge investment in the development of their people.

    As a Patrao I get to be a part of more around the region and have a positive impact not just in my restaurant but in the region as well as the company.

    Very well looked after with a strong emphasis on work life balance and some amazing financial incentives as well.

    Biggest thing is they embrace the differences in people and help you bring out the best in others whilst improving yourself along the way.

    Cons

    Genuinley cannot think of much other than it would be good to see more restaurants open in the north west.

    Advice to Management

    Be yourself and really push your boundaries because the company will support you 100%

    Nando's UK Response

    18 Oct 2018 – Attraction & Campaigns Advisor

    Amazing comments, many thanks for your review. Always great to hear from a Patrao loving their time in the Nando's family :-)


  2. "Very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nando's UK part-time

    Pros

    Good pay, rewards and friendly astmosphere

    Cons

    Hard work, gets very busy and stressful

  3. "Nandoca"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buddy Trainer in Manchester, England (UK)
    Former Employee - Buddy Trainer in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nando's UK part-time (More than 3 years)

    Pros

    genuinely care about their staff
    lots of staff team building activities
    made to feel like a family

    Cons

    Tough working hours- not sociable or family friendly
    fast labour turnover- makes your job harder as always working with lower trained staff

    Advice to Management

    Think about your staff's personal life as well as work life and try to allow at least one weekend a month off for staff.

    Nando's UK Response

    13 Feb 2019 – Nando's UK

    Morning, thanks for your review. You're welcome to email HRsupport@nandos.co.uk about your time in the Nando's family, if you'd like us to look into any of your comments further.


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nando's UK full-time

    Pros

    Great place to work, amazing support from everyone, good progression

    Cons

    Inconsistent standards in different restaurants

    Advice to Management

    Follow procedures

    Nando's UK Response

    13 Feb 2019 – Nando's UK

    Hey, thanks for your review. Pleased to hear you're generally enjoying your time in the Nando's family, but you're welcome to email us at HRsupport@nandos.co.uk if you'd like us to look into your... More


  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitress in Greenhithe, England (UK)
    Current Employee - Waitress in Greenhithe, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nando's UK part-time (Less than a year)

    Pros

    Can learn how to efficiently work in pressured situations

    Cons

    They often expect you to come in without warning or will completely cancel your shift half hour before you are due to start


  6. "Nandoca"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Nando's UK full-time

    Pros

    Free food on every shift

    Cons

    Long hours can be 12 hour day


  7. "Griller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    +free meal on shift
    +flexible hours

    Cons

    -can be very fast paced

    Nando's UK Response

    5 Feb 2019 – Nando's UK

    Hey, thanks for your review :-)

  8. "1st Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England (UK)
    Current Employee - Assistant Manager in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Nando's UK full-time (More than a year)

    Pros

    -Free meal on shift
    -Company ‘seems’ to care about your wellbeing
    -Salary
    -Wage % budget doesn’t include salaries
    -Paid trips abroad for regional assistants to bond
    -Christmas and summer parties paid for with drinks
    -Store day outs together all paid for to bond with team and managers

    Cons

    -Long hours
    -Rare to have 2 days off together when fulltime
    -Patrao (General Manager) never does PM shift and your rota has to fit around their set rota
    -Wage % seems great until you have to save hours to pay for staff to clean after the shift
    -They don’t employ cleaners, staff are expected to stay sometimes until 2am to finish, sometimes meaning you have completed a 12-14 hour day
    -Customer Care team will give away vouchers for complaints sometimes instead of checking with the store as to what went on and if there is something that be done to help change for the future etc

    Advice to Management

    Listen to assistant managers more and make it anonymous so they don’t get treated differently. Work life balance to be better. Days off together. Pay people of the same level more fairly as some vary massively for same job title and role.

    Nando's UK Response

    20 Feb 2019 – Nando's UK

    Hey, many thanks for your review. There are some points in there which we'll be more than happy to look into further and get back to you about, if you can drop us an email to HRsupport@nandos.co.uk.... More


  9. "Griller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hospitality in Sunderland, North East England, England (UK)
    Current Employee - Hospitality in Sunderland, North East England, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Nando's UK full-time (More than 5 years)

    Pros

    Free meal
    Paid break
    Staff parties
    decent work life balance

    Cons

    Long hours
    Lots of stress
    People treated unfair comparing to others
    Focus on profit only

    Nando's UK Response

    20 Feb 2019 – Nando's UK

    Hi, thanks for your comments. We'd like to look into your less positive comments further - if you can drop an email to HRsupport@nandos.co.uk with more detail we'll get back to you about them.... More


  10. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Exeter, England (UK)
    Current Employee - Supervisor in Exeter, England (UK)
    Recommends
    Positive Outlook

    I have been working at Nando's UK full-time (More than 3 years)

    Pros

    Great management, great environment. Very dynamic place.

    Cons

    You need a lot of energy 7 days a week.

    Advice to Management

    Keep up the great job.

    Nando's UK Response

    5 Feb 2019 – Nando's UK

    Great to hear from a happy Nandoca, thanks for your review!